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Hortensia Flower Hotel & Spa

3.0 star property
Art Deco hotel with 24-hour front desk and coffee shop/cafe

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Photo gallery for Hortensia Flower Hotel & Spa

Minibar, in-room safe, individually decorated, individually furnished
Exterior
Restaurant
Minibar, in-room safe, individually decorated, individually furnished
Reception

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Triple Room, 1 Bedroom

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Triple Room, 1 Bedroom

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Rainfall showerhead
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Executive Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Rainfall showerhead
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

View from room

Deluxe Twin Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Rainfall showerhead
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking, City View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, Non Smoking, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout curtains
Rainfall showerhead
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
46 Luong Van Can, Hoan Kiem, Hanoi, 100000

What's nearby

  • Hanoi Old Town Night Market - 1 min walk - 0.0 km
  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Hanoi Long Bien Station - 12 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • ‪King roti - ‬2 min walk
  • ‪Bia Ả Đào - The Peachy Craft Beer Pub - ‬1 min walk
  • ‪Domino's Pizza - ‬1 min walk
  • ‪MẸT Vietnamese Restaurant & Vegetarian Met 2 - ‬1 min walk
  • ‪Coffee Club - ‬1 min walk

About this property

Hortensia Flower Hotel & Spa

Hotel remodelled in 2019 and located near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and Thang Long Water Puppet Theatre, Hortensia Flower Hotel & Spa provides a coffee shop/cafe, dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Limo/town car service, access to a nearby health club and a front desk safe
  • Concierge services, ATM/banking services and tour/ticket information
  • Luggage storage, a lift and free newspapers
Room features
All rooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Extra amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • 20-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Sign language-capable staff
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Art Deco architecture
  • Built in 2016
  • Renovated entire property - October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 460000 per vehicle (one-way)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Aquamarine Hotel Hanoi
Aquamarine Boutique Hotel Hanoi
Aquamarine Boutique Hotel Hotel Hanoi
Aquamarine Boutique Hotel Hotel
Aquamarine Boutique Hotel
Hortensia Flower & Spa Hanoi
Hortensia Flower Hotel & Spa Hotel
Hortensia Flower Hotel & Spa Hanoi
Hortensia Flower Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Hortensia Flower Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hortensia Flower Hotel & Spa?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Hortensia Flower Hotel & Spa?

Checkout is at noon.

Does Hortensia Flower Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 460000 per vehicle applies.

Where is Hortensia Flower Hotel & Spa located?

Located in Old Quarter, this hotel is steps away from Hoan Kiem Lake Weekend Walking Street and Hanoi Old Town Night Market. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 5 minutes. Hanoi Long Bien Station is 12 minutes by foot and Hanoi Railway Station is 19 minutes.

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Hortensia Flower Hotel & Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 2 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

5.2/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night, was in the perfect area of town. Greeted at door with smiles.
Stayed 1 night in Mar 2025

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not clean at all. A lot of mold, the room smells mold. There is no window. Very humid in the room. The shower was very nasty. No toilet paper. Towels very dirty. No food included even tho they mentioned included in our stay. Place looks horrible. No massage. No washing machine. Locker doesn't work. Please avoid at all cost!
Stayed 4 nights in Mar 2025

8/10 Good

Moustapha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Stein

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

You will get what you've paid

ほとんどホテルにはいないだろうと思い予約したホテルですが予想以上のがっかりでした。 掃除が行き届いていない。髪の長い子供と一緒に宿泊しましたが、前日のものなのか、そこら中に散らばっていました。 フローリングと呼ぶには古臭い木の板だったので、年をとった清掃者には見にくかったのかもしれませんね・・自分たちのものとはいえ 嫌な気分でした。次の日にフロントに「しっかり掃除をしてくれ」と注意しましたが、部屋に帰ってきても結果は同じ。 諦めました。タオルも白がくすんでいて汚かったです。1日目は変えてもらえてないのじゃないかな、と感じたほどでした。 ベットサイドのスタンド電気もコンセントが壊れているものをそのまま設置されていました。みて明らかに壊れているので、どうせなら 片付けておいてほしかったです。そこら中にありも歩いていますし、次に宿泊することはないでしょう・・ クーラーはうまく機能せず。朝食は時間になっても準備されず、品数も少ないものでした。 唯一の救いはスタッフが概ねフレンドリーだったこと。 You will get what you've paid　ですね。
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

概ね気持ちよく滞在できました。

いわゆる安宿に属する古いホテルですが、今建設中のフォーシーズンホテルにも近く場所は悪くないです。通りに面した明るい(たぶん通りの音が入ってくる)部屋と開かない小さな型ガラス窓の暗い部屋からチョイスです。微妙に上下階とつながっていて見えませんが話し声とタバコの臭いが入ってきます。水道栓の周囲には黒カビが生えています。広さは20m2位。でも受付の女性2名を含めスタッフは明るく親切で嫌な思いをしたことはありません。この価格としては良い宿だと思います。
Stayed 4 nights in Dec 2019

8/10 Good

meeyoun

Liked: Staff & service
Stayed 4 nights in Nov 2019

4/10 Poor

Martin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very disappointing

Perfect position near to night market and Lake but the downside was the noise of traffic which only abated for a couple of hours in the night. The hotel desperately needed some tlc and a deep clean. There was an intermittent bad smell in our rooms and fir me the bed was way too hard. Breakfast on 2 of the 3 mornings was not replenished so very little choice. The star were great, friendly and helpful
Stayed 3 nights in Nov 2019

10/10 Excellent

Ya

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフがとても親切で、気持ちよく滞在できました。
Stayed 2 nights in Sep 2019