Is Au Coeur d'Hanoi Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

Does Au Coeur d'Hanoi Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 22 per vehicle applies.

Where is Au Coeur d'Hanoi Boutique Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 22 minutes.

Au Coeur d'Hanoi Boutique Hotel Reviews, Deals & Photos 2025

About the area

Located in Old Quarter, a neighbourhood in Hanoi, Au Coeur d'Hanoi Boutique Hotel is in the entertainment district and near a train station. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travellers looking to shop may want to visit Hanoi Old Town Night Market and Dong Xuan Market. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium.

Visit our Hanoi travel guide

8/10 Good

Miss

10 Jan, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

First room didn't seem 'luxery' but second room was. Excellent service. Very helpful and in very good location

Stayed 1 night in Jan 2024

2/10 Terrible

ALBERTO

29 Dec, 2023

Disliked: Cleanliness, property conditions & facilities

Terrible experience in a room that was dirty (even food left behind in the fridge by the previous clients), internet not working, no hot water, limited food for breakfast…but the location is really good. A hotel to avoid!

Stayed 1 night in Dec 2023

10/10 Excellent

SE GYU

2 Mar, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

2/10 Terrible

BUKYUN

23 Oct, 2022

Stayed 2 nights in Oct 2022

8/10 Good

Markus

9 Mar, 2020

Liked: Cleanliness, staff & service

Stayed 3 nights in Mar 2020

8/10 Good

yiu kwan hocky

29 Jan, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

24 Jan, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2020

8/10 Good

yiu kwan hocky

20 Jan, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

29 Dec, 2019

Liked: Cleanliness, staff & service

Zentrale Lage. Trotzdem relativ ruhig. Sehr zuvorkommendes Personal. Vielfältiges Frühstück

Stayed 1 night in Dec 2019

10/10 Excellent

Noé

15 Dec, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

10 Jul, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

4 Apr, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, bad service and room

The location of this hotel is outstanding. However, that's really the only thing this place has going for it. The A/C in our room did not work. Our room had no window, so it was just blowing muggy musty air around the room. We asked for a room change and they denied it saying the A/C worked fine and there was no need to move, even though there were definitely other rooms available. The bed is also hard as rock. It feels like a sheet is laying over a piece of plyboard. You only get one measly pillow as well. The pictures of the rooms are so misleading on the website of the rooms. It seems like the photos were of just one room and all the rest are just in awful condition. The paint is chipping, the room is falling apart, the bathroom is falling apart, and it just isn't very clean. The breakfast is ok at best, nothing special. Some of the ham smelled like it was weeks old. I wouldn't recommend this hotel, you could probably find better accommodations elsewhere. I would almost recommend a chain location outside the old quarter and then take a cheap taxi into town.

Stayed 2 nights in Mar 2019

6/10 Okay

Pamela

25 Mar, 2019

Liked: Staff & service, property conditions & facilities

In a good location, not noisy, had a room with a window just to an air vent. Room was clean but dark. Breakfast was plain.

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

30 Jan, 2019

Liked: Cleanliness, staff & service

The staff. Especially Ms Linh and Ms Huyen were very pleasant and accommodating.

Stayed 4 nights in Jan 2019

10/10 Excellent

David

5 Jan, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Das Hotel ist ideal gelegen und die meisen sehenswürdigkeiten sind in weniger als 30 Minuten zu Fuss erreichbar. Das Personal ist freundlich, zuvorkommend und spricht gut Englisch. Die Räume sind klein aber sauber. Der Lärmpegel ist relativ hoch, was aber im alten Quartier von Hanoi normal ist. Das Frühstück ist in der Auswahl etwas bescheiden aber gut.

Stayed 8 nights in Dec 2018

8/10 Good

Heng Nee

1 Jan, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & service

Strategically located at Old Quarter, near to Hoan Kiem lake and famous egg coffee cafe. Staff are helpful, room is clean, breakfast is simple but good. Overall having a great stay.

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

26 Dec, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Stay

We book the Au Coeur balcony suite during christmas. The room is huge, clean and conveniently located at Hoan Kiem area where food is easily accessible. The front desk, Ms Khan Hinh, Ms Huyen & Mr Lam is very helpful and friendly in providing their services. Breakfast is simple yet delicious. Overall a pleasant stay.

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

21 Sept, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍👍s up

Everyone is very helpful, courteous and concern of our days program especially Hwong, Huyen and Lind. Room clean, tidyed, sheets and towels changed daily. Breakfast is simple delicious, ample and filling. Hotel situated about 5 minutes ffom the lake, water puppet theater, weekend pedestrian walk and night market. Local food and night activities are nearby.

Stayed 2 nights in Sep 2018

10/10 Excellent

YUKYUNG

2 Sept, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

편한하게 숙박할 수 있고 근처에 관광지라서 걸어서 다니면서 관광하기 편합니다

Stayed 1 night in Aug 2018

6/10 Okay

yrk, Osaka

2 Apr, 2018

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

オーソドックスなホテル

家具がオシャレ。写真よりも実際は古びていたが、清潔ではあった。ただ、ベッドシーツに靴型が着いていて、クリーニングしても落ちないのかもしれないなとは思ったが、気分の良いものではなかった。立地は最高。ホアンキエム湖やナイトマーケットとなど、歩いて行けるので、夜も楽しめた。

Stayed 3 nights in Mar 2018

8/10 Good

Ellen Patricia

1 Apr, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great staff, fantastic position.

I had a nice time at this hotel. Staff very friendly and helpful (Miss Woung in particular). The hotel is nice, the room was rather small but adequate. Breakfast were nice and varied daily. Bed was a bit hard but i slept well anyway! I would use this hotel again, without hesitation.The area was great, busy with people and lots of places to eat and buy souvenirs.

6/10 Okay

Dohyun

23 Feb, 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

곰팡이 냄새가 심해요

직원들은 너무친절해요 하지만 객실내에 곰팡이 냄새가 너무심해요;;; 말만 부티크지 방도 작고 화장실도 녹슬거나 오래된 흔적이 많음

10/10 Excellent

Dean

18 Jan, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy in Hanoi

I booked this room for my Nephew visiting from Australia because I wanted him to be close to the major attractions as well as the nightlife of Hanoi's Old Quarter. For that purpose it was the perfect choice and he loved the location, the quietness of the 6th floor Executive Suite and the breakfast. My only comment would be that the photos showed the Executive Suite with a seating area as well as the working table. However, the seating area had been replaced by an extra bed to create a triple room (no use for a single person). Otherwise, really nothing to complain about and he loved his visit to Hanoi.

Stayed 2 nights in Jan 2018

10/10 Excellent

HONG WEI

4 Jan, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

5 Jan, 2017

Liked: Cleanliness, staff & service, property conditions & facilities

Great location in middle of old town near to lake, we had a room without a window which wasn't great so request one if this is important. Staff great and helpful!

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Au Coeur d'Hanoi Boutique Hotel

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Au Coeur Balcony Suite

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Luxury Double Room, City View

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Deluxe Apartment

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Family Room, City View

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Basic Double Room, 1 Queen Bed

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Au Coeur Signature Suite

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