COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Bonsella Cozy Hotel

Photo gallery

Featured image
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Bonsella Cozy Hotel

Bonsella Cozy Hotel

3.5 out of 5

4.9/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Laundry
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationHoan Kiem Lake5 min walk
  • Popular LocationSt. Joseph's Cathedral11 min walk
  • Popular LocationHanoi Opera House19 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)40 min drive

Choose dates to view prices

About this area

Hanoi

Bonsella Cozy Hotel is located in Hanoi's Hoan Kiem neighbourhood. Hanoi Old City Gate and Ho Chi Minh Mausoleum are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
Popular Location

What's nearby

  • Hanoi Old Town Night Market - 3 min walk
  • Dong Kinh Nghia Thuc Square - 4 min walk
  • Hoan Kiem Lake - 5 min walk
  • St. Joseph's Cathedral - 11 min walk
  • Hanoi Opera House - 19 min walk

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Restaurant offering local and international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Bonsella Cozy Hotel

3.5-star Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
This smoke-free hotel features a restaurant, dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area and a front desk safe are on-site. All 30 rooms offer free WiFi, minibars and LED TVs with cable channels. Other amenities available to guests include room service, premium bedding and rainfall showerheads.
Bonsella Cozy Hotel offers 30 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • Room service available

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Vietnamese

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Property is also known as

Bonsella Cozy Hotel Hotel
Bonsella Cozy Hotel Hanoi
Bonsella Cozy Hotel Hotel Hanoi

Frequently asked questions

4.9
Exceptional
Rating 5 - Excellent. 102 out of 115 reviews
5 - Excellent 89%
Rating 4 - Good. 13 out of 115 reviews
4 - Good 11%
Rating 3 - Okay. 0 out of 115 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 115 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 115 reviews
1 - Terrible 0%

4.8/5

Cleanliness

5.0/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel. Great location in heart of the old town. Staff lovely and helpful. Thoughtful touches like a surprise cake for my birthday. A lovely touch!! Highly recommended
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Courteous, Friendly, helpful staff that made our stay a delight. It is a bit hidden in a little alley way , but once you get over that hurdle it's all fine.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly and helpful staff Very good breakfast with different menu every day (we stayed there for 4 days)
Stayed 4 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is modern and well maintained for the price point, but where it really shines is the breakfast and the staff. Everyone who works here is so nice and accommodating! I had some issues with my safe but after 2 in-room calls they decided to replace it with a different box, and no issues after that. They were very apologetic about the situation. Breakfast was incredible, definitely have the pho and the chicken karaage (if they have it). I'd gladly recommend staying here, but maybe bring ear plugs because it is pretty close to beer street so if you're on a lower floor you'll hear a bit of street noise on the weekend.
Stayed 10 nights in Jan 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, right next to beer street. The staff were fantastic - so much so next time I go I’m definitely using this hotel
Stayed 6 nights in Oct 2019