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Guest reviews

4.6/5 Wonderful
409 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Laundry
  • Room service

Map

Explore the area

Popular LocationDong Xuan Market9 min walk
Popular LocationHanoi Old City Gate11 min walk
Popular LocationVietnam Military History Museum15 min walk
AirportHanoi (HAN-Noi Bai Intl.)23 min drive

Choose dates to view prices

  • Junior Suite, Balcony

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    More detailsJunior Suite, Balcony
  • Superior Double Room

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsSuperior Double Room
  • Deluxe

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsDeluxe
  • Family Suite, Balcony

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 4
    More detailsFamily Suite, Balcony

About this area

Hanoi

Located in Hoan Kiem neighbourhood, Calypso Premier Hotel is connected to a shopping centre. Hanoi Old City Gate and Ho Chi Minh Mausoleum are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Train Street and Ho Tay Water Park are also worth visiting.

Visit our Hanoi travel guide
Map
Popular Location

What's nearby

  • Dong Xuan Market - 9 min walk
  • St. Joseph's Cathedral - 10 min walk
  • Hanoi Old City Gate - 11 min walk
  • Hanoi War Museum - 15 min walk
  • Vietnam Military History Museum - 15 min walk

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

About this property

Calypso Premier Hotel

Art Deco hotel connected to a shopping centre in Hoan Kiem, walk to Dong Xuan Market
Along with a restaurant, this hotel has coffee/tea in a common area and 24-hour room service. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 20 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Free wired Internet and first-run films are standard, as are LCD TVs with satellite channels.
Calypso Premier Hotel offers 20 forms of air-conditioned accommodation with DVD players and minibars. 32-inch LCD televisions come with satellite channels and first-run films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter

Safety measures

Hand sanitiser provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 5 per person
  • 1 restaurant
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Vietnamese

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 32-inch LCD TV
  • DVD player
  • First-run films
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American ExpressJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 5 per person (approximately)
  • Airport shuttle fee: USD 19 per vehicle (one way)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Enhanced cleanliness.
  • Staff at the property wear personal protective equipment and guests are provided with hand sanitiser.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Calypso Premier Hotel and receive a full refund?
Yes, Calypso Premier Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Calypso Premier Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Calypso Premier Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Calypso Premier Hotel?
This hotel doesn't offer parking.
What time is check-in at this hotel?
Check-in begins at 2:00 PM.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 19 per vehicle, one way, applies.
Where is this hotel located?
Located in Hoan Kiem, this hotel is within a 10-minute walk of Hang Ma Street and Dong Xuan Market. Hanoi Old City Gate and Hoan Kiem Lake are also within 15 minutes. Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 18 minutes.

Guest reviews

Overall score and ratings for Calypso Premier Hotel

4.6
Wonderful
5 - Excellent
284
4 - Good
95
3 - Okay
19
2 - Mediocre
4
1 - Poor
7
4.7
Cleanliness
4.8
Service and Staff
4.2
Amenities
4.4
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
awful construction makes this hotel unbearable

Awful experience at this hotel. There is extremely loud construction going on next door (to the point of the walls shaking). And this is until 1am, the manager told us after we complained late at night. The facilities are run down and honestly not worth the money.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2019

4/5 Good

  • Liked: Staff & service, amenities

Staff of this hotel very nice. Room & Bed very comfortable. Location is great. Many hidden nice foods around the hotel. About 25mins walking distance to old town. Breakfast is nice but not in buffet style. Overall great stay.

Stayed 2 nights in Nov 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Nov 2019

    3/5

    • Liked: Cleanliness
    • Disliked: Amenities

    Low cost hotel in Old Quarter. The location is OK - about ten minutes walk from Hon Keim lake. Issues on arrival with the safe and TV in my room. Eventually sorted the safe issue after about five attempts (safe was a very old version and staff seemed unsure). The TV wasn’t working at all - eventually fixed late on second day. The main thing here was the lack of any real interest to resolve the issue. Area around hotel isn’t great - although there. Are shops worth visiting down several of the side streets. Couple of convenience stores within about 5-10 minutes. Hotel room was clean and large by normal standards in Asia. My bed was two singles pushed together with a sheet over them. Bathroom water pressure wasn’t great - but just about sufficient for shower etc. Breakfast room staff were really helpful and friendly. Cassie on reception was also really helpful. Breakfast itself (free) was pretty basic but in line with other hotels I’ve stayed at in Vietnam. Fruit, cereal and eggs to order. Also have juices (can be freshly squeezed), tea and coffee. There are also Vietnamese options.

    Stayed 2 nights in Oct 2019