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Capella Hanoi

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Indoor pool
Hypo-allergenic bedding, down duvets, free minibar items, in-room safe
65-inch LED TV with satellite channels, TV, iPad
Hypo-allergenic bedding, down duvets, free minibar items, in-room safe
65-inch LED TV with satellite channels, TV, iPad

Overview of Capella Hanoi

Capella Hanoi

5.0 star property

10.0/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
Map
11 Le Phung Hieu, Hoan Kiem, Hanoi, 10000

Explore the area

  • Popular LocationHanoi Opera House3 min walk
  • Popular LocationHoan Kiem Lake6 min walk
  • Popular LocationSt. Joseph's Cathedral14 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)46 min drive

Room options

About this area

Hanoi

Located near the boardwalk, Capella Hanoi is in Hoan Kiem, a neighbourhood in Hanoi. Vietnam Revolution Museum and National Museum of Vietnamese History are cultural highlights, and some of the area's landmarks include St. Joseph's Cathedral and Hanoi Old City Gate. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.

What's nearby

  • Vietnam Revolution Museum - 3 min walk
  • Hanoi Opera House - 3 min walk
  • National Museum of Vietnamese History - 5 min walk
  • Hoan Kiem Lake - 6 min walk
  • St. Joseph's Cathedral - 14 min walk

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 46 min drive

About this property

Capella Hanoi

5-star luxury hotel located in Hoan Kiem
Capella Hanoi is located close to Hoan Kiem Lake, and provides free cooked-to-order breakfast, a rooftop terrace and dry cleaning/laundry services. Indulge in a body treatment, a massage and a facial at Auriga Spa, the on-site spa. The on-site theme restaurant, Backstage, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a fitness centre.
Additional perks include:
  • An indoor pool
  • Multilingual staff, smoke-free property and tour/ticket information
  • Luggage storage, concierge services and a 24-hour front desk
  • A front desk safe and a lift
Room features
All 47 individually furnished rooms feature comforts, such as 24-hour room service and iPads, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
More amenities include:
  • Hypo-allergenic bedding, down duvets and free cots/infant beds
  • Rainfall showers, designer toiletries and separate baths/showers
  • 65-inch LED TVs with satellite channels
  • Wardrobes/cupboards, balconies and a personal chef

Languages

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Limited on-site parking (max. 3 spaces per unit)

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AMโ€“11:00 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Backstage
  • Diva's Lounge

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Steam room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 65-inch LED TV
  • iPad
  • iPod dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Balcony

More

  • Chef
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for VND 3213980 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: VND 3213980 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, on-site parking and high chair
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Capella Hanoi Hotel
Capella Hanoi Hanoi
Capella Hanoi Hotel Hanoi

Frequently asked questions

Does Capella Hanoi have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ?

As of 26 Nov,2022, prices found for a 1-night stay for 2 adults at on 13 Dec,2022 start from S$719.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Capella Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Capella Hanoi?

Limited spots are available.

What time is check-in at Capella Hanoi?

Check-in is from 3:00 PM - anytime.

What time is check-out at Capella Hanoi?

Checkout is at noon.

Where is Capella Hanoi located?

Located in Hoan Kiem, this luxury hotel is within a 10-minute walk of Ly Thai To Park and Hoan Kiem Lake. Vietnam Revolution Museum and Hanoi Opera House are also within 5 minutes. Hanoi Long Bien Station is 25 minutes by foot and Hanoi Railway Station is 25 minutes.

Can I cancel my reservation for free at Capella Hanoi and receive a full refund?

Yes, Capella Hanoi offers free cancellation on select room rates, because flexibility matters! Please refer to Capella Hanoi cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

10.0

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews" "
" "10 - Excellent 100%
Rating 8 - Good. 0 out of 1 reviews" "
" "8 - Good 0%
Rating 6 - Okay. 0 out of 1 reviews" "
" "6 - Okay 0%
Rating 4 - Poor. 0 out of 1 reviews" "
" "4 - Poor 0%
Rating 2 - Terrible. 0 out of 1 reviews" "
" "2 - Terrible 0%

10.0/10

Cleanliness

8.0/10

Staff & service

10.0/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Excellent

Jeffrey
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hardware and staff are very attentive
Stayed 2 nights in May 2022