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Crowne Plaza West Hanoi Residences

5.0 star property
Luxury hotel connected to the convention centre in Hanoi with 2 restaurants

Choose dates to view prices

Crowne Plaza West Hanoi Residences offers a family-friendly haven near The Garden Shopping Center and Vietnam National Convention Center. Enjoy diverse cuisines at two on-site restaurants, relax at Lotus spa, or lounge by the outdoor pool with comfortable sun beds.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Kitchen
  • Pool
  • Parking included
  • Spa
  • Breakfast available

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About the area

Map
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, 10000

What's nearby

  • My Dinh National Stadium - 10 min walk - 0.9 km
  • Keangnam Landmark Tower 72 - 5 min drive - 3.0 km
  • Vietnam National Convention Center - 7 min drive - 4.4 km
  • Ho Chi Minh Mausoleum - 16 min drive - 8.4 km
  • Hoan Kiem Lake - 21 min drive - 10.3 km

Getting around

  • Hanoi Yen Vien Station - 20 min drive
  • Ga Hà Đông Station - 30 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 45 min drive

Restaurants

  • ‪Trung Long Coffee - ‬6 min walk
  • ‪Cowboy Texas - ‬4 min walk
  • ‪Pho Bat Da Thuy Moc - ‬3 min walk
  • ‪Highlands coffee - ‬2 min walk
  • ‪Market - ‬1 min walk

About this property

Crowne Plaza West Hanoi Residences

Luxury family-friendly hotel near My Dinh National Stadium
Located close to The Garden Shopping Center and Vietnam National Convention Center, Crowne Plaza West Hanoi Residences provides a poolside bar, a corner/local shop and a terrace. Indulge in a Thai massage, a body wrap and a facial at Lotus spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to shopping on-site and a coffee shop/cafe, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Massage treatment rooms, coffee/tea in reception and barbecues
Room features
All 131 rooms feature comforts, such as 24-hour room service and free international calls, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • LCD TVs with premium channels and DVD players
  • Separate sitting areas, kitchens and fridges

Similar properties

Indoor pool, open 6:00 AM to 8:00 PM, pool loungers

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 110 reviews
The price is S$111
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (VND 0.01 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: VND 485,000 for adults and VND 240,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Barista
  • Barista Outdoor
  • Lackah
  • Little Korea
  • Pool Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting
  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9,688 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 19 floors
  • Ballroom
  • Built in 2011
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Kitchen
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1031415.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 485000 for adults and from VND 240000 for children
  • Fee for in-room wireless Internet: VND 0.01 per day (rates may vary)
  • Fee for in-room wired Internet: VND 0.01 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: VND 1031415.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Crowne Plaza Hanoi West
Crowne Plaza Residences
Crowne Plaza Residences Aparthotel Hanoi West
Crowne Plaza West Hanoi Residences
Crowne Plaza West Hanoi Residences Aparthotel
Crowne Plaza Residences Aparthotel
Crowne Plaza West Hanoi Residences Hotel
Crowne Plaza West Hanoi Residences Hanoi
Crowne Plaza West Hanoi Residences Hotel Hanoi

Frequently asked questions

Does Crowne Plaza West Hanoi Residences have a pool?

Yes, this property has an outdoor pool.

Is Crowne Plaza West Hanoi Residences pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza West Hanoi Residences?

Self-parking is free at this property.

What time is check-in at Crowne Plaza West Hanoi Residences?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza West Hanoi Residences?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Crowne Plaza West Hanoi Residences located?

This family-friendly Hanoi hotel is located near the airport, within 2 mi (3 km) of My Dinh National Stadium and The Garden Shopping Center. Vietnam National Convention Center and Bao Son Paradise Park are also within 6 mi (10 km).

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