- Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2019
Photo gallery
Guest reviews
Excellent
157 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant
Map
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi
Explore the area
My Dinh National Stadium15 min walk
The Garden Shopping Center4 min drive
AON Hanoi Landmark Tower5 min drive
Hanoi (HAN-Noi Bai Intl.)45 min drive
Choose dates to view prices
Deluxe Room
Photos of Deluxe Room
Deluxe Room
More detailsRoom amenities
- 34 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 Double Bed or 1 King Bed
34 square metres m2 individually decorated room with city and garden views
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch LCD TV with cable channels, pay-per-view films, iPod dock
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, twin sofa bed and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Bathroom emergency pull cord, low-height work surface and sink and wheelchair accessible
Smoking And Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Club Room, 1 King Bed, Non Smoking
Photos of Club Room, 1 King Bed, Non Smoking
Club Room, 1 King Bed, Non Smoking
More detailsRoom amenities
- 34 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
34 square metres m2 individually decorated room with city and garden views
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch LCD TV with cable channels, pay-per-view films, iPod dock
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, iron/ironing board and laptop workspace; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Bathroom emergency pull cord, low-height work surface and sink and wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Club Room, 1 King Bed, Smoking
Photos of Club Room, 1 King Bed, Smoking
Club Room, 1 King Bed, Smoking
More detailsRoom amenities
- 34 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
34 square metres m2 individually decorated room with city and garden views
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch LCD TV with cable channels, pay-per-view films, iPod dock
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, iron/ironing board and laptop workspace; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Bathroom emergency pull cord, low-height work surface and sink and wheelchair accessible
Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Premier Room, 1 King Bed, Non Smoking
Photos of Premier Room, 1 King Bed, Non Smoking
Premier Room, 1 King Bed, Non Smoking
More detailsRoom amenities
- 34 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
34 square metres m2 individually decorated room with city and garden views
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch LCD TV with cable channels, pay-per-view films, iPod dock
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, iron/ironing board and laptop workspace; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Bathroom emergency pull cord, low-height work surface and sink and wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Premier Room, 1 King Bed, Smoking
Photos of Premier Room, 1 King Bed, Smoking
Premier Room, 1 King Bed, Smoking
More detailsRoom amenities
- 34 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
34 square metres m2 individually decorated room with city and garden views
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch LCD TV with cable channels, pay-per-view films, iPod dock
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, iron/ironing board and laptop workspace; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Bathroom emergency pull cord, low-height work surface and sink and wheelchair accessible
Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 1 King Bed, Non Smoking
Photos of Deluxe Room, 1 King Bed, Non Smoking
Deluxe Room, 1 King Bed, Non Smoking
More detailsRoom amenities
- 34 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
34 square metres m2 individually decorated room with city and garden views
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch LCD TV with cable channels, pay-per-view films, iPod dock
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, iron/ironing board and laptop workspace; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Bathroom emergency pull cord, low-height work surface and sink and wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 1 King Bed, Smoking
Photos of Deluxe Room, 1 King Bed, Smoking
Deluxe Room, 1 King Bed, Smoking
More detailsRoom amenities
- 34 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
1 King Bed
34 square metres m2 individually decorated room with city and garden views
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch LCD TV with cable channels, pay-per-view films, iPod dock
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, iron/ironing board and laptop workspace; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Bathroom emergency pull cord, low-height work surface and sink and wheelchair accessible
Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Deluxe Room, 2 Single Beds, Non Smoking
Photos of Deluxe Room, 2 Single Beds, Non Smoking
Deluxe Room, 2 Single Beds, Non Smoking
More detailsRoom amenities
- 34 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Single Beds
34 square metres m2 individually decorated room with city and garden views
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch LCD TV with cable channels, pay-per-view films, iPod dock
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, twin sofa bed and iron/ironing board; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Bathroom emergency pull cord, low-height work surface and sink and wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Club Room, 2 Single Beds, Non Smoking
Photos of Club Room, 2 Single Beds, Non Smoking
Club Room, 2 Single Beds, Non Smoking
More detailsRoom amenities
- 34 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Single Beds
34 square metres m2 individually decorated room with city and garden views
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch LCD TV with cable channels, pay-per-view films, iPod dock
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, iron/ironing board and laptop workspace; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Bathroom emergency pull cord, low-height work surface and sink and wheelchair accessible
Non-Smoking
Room/bed type depends on availability at check-in
Connecting/adjoining rooms can be requested, subject to availability
Premier Room, 2 Single Beds, Non Smoking
Photos of Premier Room, 2 Single Beds, Non Smoking
Premier Room, 2 Single Beds, Non Smoking
More detailsRoom amenities
- 34 sq m
- City view
- Sleeps 3
Room information
Sleeps
- Max people: 3Max adults: 3Max children: 2
Room details
2 Single Beds
34 square metres m2 individually decorated room with city and garden views
Internet – Free WiFi and wired Internet access
Entertainment – 37-inch LCD TV with cable channels, pay-per-view films, iPod dock
Food & Drink – Fridge, minibar, coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding, a pillow menu, blackout drapes/curtains and turn-down serviceBathroom – Private bathroom, deep-soaking bathtub
Practical – Safe, iron/ironing board and laptop workspace; rollaway/extra beds and free cots/infant beds available on request
Comfort – Climate-controlled air conditioning and daily housekeeping
Accessibility – Bathroom emergency pull cord, low-height work surface and sink and wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Hanoi
Located in Hanoi, Crowne Plaza West Hanoi is in the business district and near the airport. The Garden Shopping Center and Aeon Mall are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Bao Son Paradise Park. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Spend some time exploring the area's activities, including outlet shopping.
Visit our Hanoi travel guideWhat's nearby
- My Dinh National Stadium - 15 min walk
- The Garden Shopping Center - 4 min drive
- AON Hanoi Landmark Tower - 5 min drive
- Hanoi Museum - 5 min drive
- Vietnam National Convention Center - 6 min drive
Getting around
- Hanoi Yen Vien Station - 20 min drive
- Hanoi (HAN-Noi Bai Intl.) - 45 min drive
Restaurants
- Where to eat
- Lackah – Poolside buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
- Little Korea – Garden-view restaurant offering Korean cuisine. Open daily.
- Barista – Open daily.
- Pool Bar – Poolside bar. Open daily.
About this property
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Carport
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10 AM: VND 20.79 for adults and VND 10.4 for children
- 2 restaurants and 1 coffee shop/cafe
- 2 bars/lounges and 1 poolside bar
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 24-hour fitness centre
- Children's pool
- Designer shops
- Full-service spa
- Outdoor pool
- Playground
- Sauna
- Shopping
- Steam room
Family friendly
- Children's pool
- Dry-cleaning service
- Free children's club
- Free cots/infant beds
- Free supervised childcare/activities
- Corner/local shop
- In-room childcare (surcharge)
- Laundry facilities
- Outdoor pool
- Playground
- Fridge
- Rollaway/extra beds (surcharge)
- Snack bar/deli
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Corner/local shop
- Library
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- French
- Japanese
- Korean
- Vietnamese
Business services
- 24-hour business centre
- 10 meeting rooms
- Conference centre (4499 square feet of space)
Outdoors
- BBQ grill(s)
- Garden
- Terrace
Spa
- 16 treatment rooms
- Aromatherapy
- Ayurvedic treatments
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - prenatal
- Massage - swedish
- Massage - Thai
- Massage/treatment rooms
- Outdoor treatment areas
- Reflexology
- Sauna
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Assistive listening devices available
- Braille signage
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas
Room amenities
Bedroom
- Climate control (air conditioning)
- Blackout drapes/curtains
- Free cots/infant beds
- Hypo-allergenic bedding
- Linens
- Pillow menu
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Bathtub
- Deep-soaking bathtub
- Free toiletries
- Hairdryer
- Towels
Entertainment
- 37-inch LCD TV
- TV channels
- iPod dock
- Films for purchase
Food and drink
- Coffee/tea maker
- Minibar
- Fridge
More
- Connecting rooms available
- Desk
- Individually decorated
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
- Slippers
- Turndown service
Policies
Check-in
Check-in time starts at 3 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 46.2 per night.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: VND 20.79 for adults and VND 10.4 for children (approximately)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: VND 46.2 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Children under 12 years old are not allowed in the spa without adult supervision
Guests under 5 years old are not allowed in the spa
Frequently asked questions
Guest reviews
4.5
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.4
Property condition
This traveller didn’t leave comments with their review
Stayed 3 nights in Dec 2019
This traveller didn’t leave comments with their review
Stayed 4 nights in Dec 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Ok for business stay if you need to go to the Convention Center, but very far from the Old Quarter area. Not much places for shopping or bars and restaurants around the hotel. Breakfast is buffet style but may need more variety on a daily basis. All staff are very friendly especially the Concierge Ns. Tam who’s very helpful.
Stayed 4 nights in Sep 2019
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019