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Egyptian cotton sheets, minibar, in-room safe, desk
Egyptian cotton sheets, minibar, in-room safe, desk
Egyptian cotton sheets, minibar, in-room safe, desk

Guest reviews

4.5 out of 5 Wonderful
73 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Air conditioning
Restaurant
Gym
Business Services

Map

Explore the area

Popular LocationHanoi Opera House7 min walk
Popular LocationNational Museum of Vietnamese History10 min walk
Popular LocationHoan Kiem Lake14 min walk
AirportHanoi (HAN-Noi Bai Intl.)24 min drive

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  • Standard Double or Twin Room, 1 Queen Bed

    Room amenities

    • 24 sq m
    • Sleeps 2
    More detailsStandard Double or Twin Room, 1 Queen Bed
  • Executive Room

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Room
  • Superior Room

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, De Syloia Hotel is in the city centre. Hanoi Opera House and Vietnam Women's Museum are cultural highlights, and travellers looking to shop may want to visit Trang Tien Plaza. Train Street and Ho Tay Water Park are also worth visiting.
Visit our Hanoi travel guide
View in a map
Popular Location

What's nearby

  • Hanoi Opera House - 7 min walk
  • National Museum of Vietnamese History - 10 min walk
  • Hoan Kiem Lake - 14 min walk
  • Hoa Lo Prison Museum - 16 min walk
  • St. Joseph's Cathedral - 2 min drive

Getting around

  • Hanoi Railway Station - 7 min drive
  • AirportHanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • Where to eat
  • CayCau – Restaurant offering Vietnamese cuisine.

About this property

De Syloia Hotel

Colonial Hanoi hotel in Hoan Kiem, walk to Hanoi Opera House
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/café, a conference centre and valet parking. All 33 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies, separate living rooms and LCD TVs.
De Syloia Hotel offers 33 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. This accommodation offers separate living rooms. Beds feature Egyptian cotton sheets. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in June 2015.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking: VND 50000 per night
  • Limited parking spaces
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Return train station shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Separate living room
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Japanese
  • Spanish
  • Vietnamese

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference centre (269 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Renovated guest rooms – June 2015
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Free newspapers
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 16

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 20 per person (one way)
  • Valet parking fee: VND 50000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Syloia Hotel Hanoi
Syloia Hotel
Syloia Hanoi
Syloia
De Syloia Hanoi
Hotel De Syloia
De Syloia Hotel Hotel
De Syloia Hotel Hanoi
De Syloia Hotel Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at De Syloia Hotel and receive a full refund?
Yes, De Syloia Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to De Syloia Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is De Syloia Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at De Syloia Hotel?
Valet parking is available for VND 50000 per night. Limited spots are available.
What time is check-in at De Syloia Hotel?
Check-in is from 2 PM to midnight.
What time is check-out at De Syloia Hotel?
Checkout is at 12:30 PM.
Does De Syloia Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 20 per person, one way, applies.
Where is De Syloia Hotel located?
Located in Hoan Kiem, this hotel is within a 10-minute walk of Hanoi Opera House, Vietnam Revolution Museum and Vietnam Women's Museum. National Museum of Vietnamese History and Trang Tien Plaza are also within 15 minutes. Hanoi Railway Station is 23 minutes by foot.
4.5
Wonderful
73 reviews
5 - Excellent
39
4 - Good
30
3 - Okay
2
2 - Poor
2
1 - Terrible
0

4.4/5

Cleanliness

4.4/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Business traveller
Sad face IconDisliked: Staff & service
allocated room was probably the worst at the hotel despite having stayed at the hotel 20+ times.
Stayed 1 night in Apr 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/5 Good

Value for money, good restaurants around
It was good, near to business area, plenty of good food options around.
Stayed 4 nights in Aug 2018

4/5 Good

Feedback On Hotel
Their customer service is excellent! Front desk and housekeeping. However, the aircon compressor kick-in too early in the morning (4am). It is very loud and it disrupted my sleep. Also, most of the gym equipments have broken down - bike seat cannot be adjusted, threadmill options cannot be selected and it stopped working after every 30 seconds. Besides, the gym is located just below the roof, hot like oven in the afternoon. Safety wise, there is no clear indication of fire escape route along the corridors or lift lobby. Obstacles like mattresses, etc are placed along the staircases between 4-8 floors, making walking difficult and it is definitely a fire safety violation.
Stayed 4 nights in Aug 2018

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

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