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Diamond Westlake Suites

Photo gallery for Diamond Westlake Suites

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Outdoor pool
Outdoor pool
Outdoor pool
Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed) | 1 bedroom, in-room safe, desk, laptop workspace

Overview of Diamond Westlake Suites

VIP Access

Diamond Westlake Suites

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Washer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
Map
96 To Ngoc Van, Quang An, Tay Ho District, Hanoi, 10000

Explore the area

  • Popular LocationWest Lake1 min walk
  • Popular LocationHo Tay Water Park18 min walk
  • Popular LocationWest Lake Dragons19 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)34 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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View all photos for 1 Bedroom Apartment

1 Bedroom Apartment

  • 61 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

  • 128 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Large Single Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment

  • 91 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

About this area

Hanoi

Located on a lake, Diamond Westlake Suites is in Tay Ho, a neighbourhood in Hanoi. Tran Quoc Pagoda and Quan Thanh Temple are notable landmarks, and the area's natural beauty can be seen at West Lake and Hoan Kiem Lake. Travelling with kids? Consider Rising Sun Park and Ho Tay Water Park.
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Map

What's nearby

  • West Lake - 1 min walk
  • Ho Tay Water Park - 18 min walk
  • Tran Quoc Pagoda - 14 min drive
  • West Lake Dragons - 19 min drive
  • Nhat Tan Bridge - 26 min drive

Getting around

  • Hanoi Van Dien Station - 16 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 34 min drive

About this property

Diamond Westlake Suites

Family-friendly Hanoi aparthotel in Tay Ho, near West Lake
This smoke-free aparthotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a poolside bar, a snack bar/deli and outdoor tennis courts are on-site. Each apartment boasts a fireplace and offers free WiFi and a kitchen. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while an LCD TV with satellite channels and a DVD player provide a bit of entertainment.
Diamond Westlake Suites offers 167 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and washers/dryers. This accommodation has separate sitting areas and includes dining tables and kitchen islands. 55-inch LCD televisions come with satellite channels and DVD players. Accommodation at this 4.5-star aparthotel has kitchens with fridges, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, German, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor Pool
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 1 kilometers
  • Free shopping centre shuttle

Family friendly

  • Children stay free
  • Children's pool
  • Playground

Kitchen

  • Fridge
  • Hob
  • Microwave
  • Oven
  • Toaster oven
  • Cookware/dishes/utensils
  • Paper towels
  • Coffee/tea maker
  • Kitchen island

Dining

  • Buffet breakfast available for a fee daily 6 AMโ€“10 AM: VND 250000 for adults and VND 150000 for children
  • 2 restaurants
  • 1 poolside bar
  • Dining table
  • Snack bar/deli
  • 24-hour room service

Bedrooms

  • Alarm clock
  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Slippers
  • Bidet
  • Hairdryer
  • Dressing gowns
  • Free toiletries
  • Towels provided

Living spaces

  • Fireplace
  • Dining room
  • Sitting area

Entertainment

  • 55-inch LCD TV with cable/satellite service
  • Pool or billiards table
  • Games room
  • DVD player
  • TV in a common area
  • CD player

Outdoor areas

  • Terrace
  • Barbecue
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • On-site shopping
  • 24-hour front desk

Location highlights

  • On the lake
  • In the city centre

Things to do

  • Fitness centre
  • 2 outdoor tennis courts
  • Basketball on site
  • Golf driving range on site
  • Mini golf on site
  • Racquetball/squash on site
  • Tennis on site

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 167 rooms
  • 5 floors
  • 8 buildings
  • Built in 1998
  • Eco-friendly cleaning products provided

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See similar properties

Hanoi
Hanoi
Tay Ho
Tay Ho
Guest rating 4+
Guest rating 4+
Apart-hotel
Apart-hotel
Washer and dryer
Washer and dryer
Air conditioned
Air conditioned
Family-friendly
Family-friendly
4 star
4 star

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: VND 250000 for adults and VND 150000 for children (approximately)
  • Airport shuttle fee: VND 800000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Sedona Hanoi
Sedona Suites Aparthotel
Sedona Suites Aparthotel Hanoi
Diamond Westlake Suites Aparthotel Hanoi
Sedona Suites Hanoi Aparthotel
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Hanoi
Sedona Suites Hanoi
Diamond Westlake Suites Hanoi
Diamond Westlake Suites Aparthotel
Diamond Westlake Suites Aparthotel Hanoi

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 174 out of 288 reviews
5 - Excellent 60%
Rating 4 - Good. 89 out of 288 reviews
4 - Good 31%
Rating 3 - Okay. 16 out of 288 reviews
3 - Okay 6%
Rating 2 - Poor. 6 out of 288 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 288 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities
Write a review

3/5 Okay

Business traveller
Liked: Cleanliness
messy
Friendly and smiling people but messy organization Room was far from the lobby and the guard service not aware of late arrival. Common area noisy and quite old + need to negociate to enter the site....:( Breakfast nice but room very noisy
Stayed 1 night in Nov 2020

5/5 Excellent

Liked: Cleanliness, room comfort
Good condition!
Stayed 1 night in Jun 2020

5/5 Excellent

Liked: Cleanliness, amenities
Stayed 4 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family resort type
If you stay couple of days in Hanoi, it is highly recommended for family with children. Nice swimming pool and a lot of space in the apartment and outside. Good walk along the lake. We had 2 dinner in the restaurant and the quality and price both were good.
Stayed 3 nights in Feb 2020

5/5 Excellent

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Excellent place for family with kids, though it is far from center of Hanoi
Stayed 1 night in Feb 2020