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Elegant Suites Westlake

Photo gallery for Elegant Suites Westlake

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, individually decorated

Overview of Elegant Suites Westlake

VIP Access

Elegant Suites Westlake

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Pet-friendly
  • Washer
Map
10B Dang Thai Mai Street, Tay Ho District, Hanoi

Explore the area

  • Popular LocationWest Lake6 min walk
  • Popular LocationSyrena Shopping Center7 min walk
  • Popular LocationWest Lake Dragons5 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)28 min drive

VIP Access

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  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP Access

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View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View

  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Garden View

Apartment, 1 Bedroom, Garden View

  • 86 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Garden View

Studio, Garden View

  • 56 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

  • 135 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Garden View

Apartment, 2 Bedrooms, Garden View

  • 123 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

About this area

Hanoi

Located on a lake, Elegant Suites Westlake is in Tay Ho, a neighbourhood in Hanoi. Tran Quoc Pagoda and Presidential Palace are notable landmarks, and travellers looking to shop may want to visit Syrena Shopping Center and Ta Hien Street. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.
Visit our Hanoi travel guideOpens in a new window
View more Aparthotels in HanoiOpens in a new window
Map

What's nearby

  • West Lake - 6 min walk
  • Syrena Shopping Center - 7 min walk
  • Ho Tay Water Park - 5 min drive
  • West Lake Dragons - 5 min drive
  • Tran Quoc Pagoda - 10 min drive

Getting around

  • Hanoi Long Bien Station - 14 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 28 min drive

About this property

Elegant Suites Westlake

Luxury Hanoi aparthotel in Tay Ho, near West Lake
Along with a restaurant, this aparthotel has 2 bars/lounges and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a conference centre, a spa tub and a business centre. Each apartment boasts a fireplace and a jetted tub, while also providing free WiFi, free wired Internet and an LCD TV with cable channels. A kitchen with a fridge and a microwave are available, and other amenities include a washer/dryer and a balcony. The Bathroom is shared.
Elegant Suites Westlake offers 135 accommodations with fireplaces and washers/dryers. Rooms open to balconies. This individually decorated accommodation has separate living rooms. Beds feature premium bedding. LCD televisions come with cable channels and DVD players. Accommodation at this 5-star aparthotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Guests have access to shared bathrooms. Bathrooms include a separate bath and shower with a jetted bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include minibars and espresso makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the aparthotel include a spa tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Pool/Spa

  • Hot tub
  • Facials

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Extended parking on site (surcharge)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 5 km
  • Train station pick-up shuttle (surcharge)

Family friendly

  • Free cot/infant bed
  • Playground

Restaurants on site

  • Camellia

Kitchen

  • Fridge
  • Microwave
  • Espresso maker
  • Rice cooker
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • 1 restaurant
  • 2 bars/lounges
  • Minibar
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: USD 25.0 per night

Bathrooms

  • Shared bathroom
  • Separate bath and shower
  • Rainfall shower head
  • Jetted bath
  • Hairdryer (on request)
  • Bidet
  • Bathrobes
  • Free toiletries
  • Slippers

Living spaces

  • Fireplace
  • Living room
  • Dining room
  • Library

Entertainment

  • LCD TV with cable service
  • DVD player

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Desk
  • Conference centre

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Soundproofing
  • Wheelchair accessible

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • On the lake
  • In the business district

Things to do

  • Fitness centre

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 135 rooms
  • 16 floors
  • 1 building
  • Built in 2013
  • Individually decorated

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Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Elegant Suites Westlake Aparthotel Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Hanoi
Elegant Suites Westlake
Elegant Suites Westlake Hanoi
Elegant Suites Westlake Aparthotel
Elegant Suites Westlake Aparthotel Hanoi

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 307 out of 499 reviews
5 - Excellent 62%
Rating 4 - Good. 144 out of 499 reviews
4 - Good 29%
Rating 3 - Okay. 38 out of 499 reviews
3 - Okay 8%
Rating 2 - Poor. 6 out of 499 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 499 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, room comfort
Nice stay
It was so comfy and cozy acconidation. We stayed with our pet, it is pet available hotel/residence. People were not crowded and very warm.
Stayed 1 night in Dec 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, property conditions & facilities
Good quality, clean, comfortable, good location, friendly staff
Stayed 2 nights in Apr 2021

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It had all that I needed and the quality was good.
Stayed 7 nights in Nov 2020

5/5 Excellent

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Better lighting in the apartment bathrooms. Difficult to do hair or shave.
Stayed 7 nights in Mar 2020

3/5 Okay

Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities
Great hotel and space. Good staff and location.room had everyhting I needed and good views. Food was also of a very high standard.
Stayed 5 nights in Dec 2019

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean, professional and very suitable for family with kids. Used gym and pool few times, was really good and clean.
Stayed 2 nights in Dec 2019

3/5 Okay

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The property outlook is nice but it is rather old and showering and bathing facilities are not in modern.
Stayed 1 night in Dec 2019

3/5 Okay

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 9 nights in Dec 2019