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Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.7/5 Exceptional
483 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Spa
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationHanoi Old City Gate5 min walk
Popular LocationThang Long Water Puppet Theatre5 min walk
Popular LocationNgoc Son Temple7 min walk
AirportHanoi (HAN-Noi Bai Intl.)39 min drive

Choose dates to view prices

  • Deluxe Room

    4.9/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room
  • Junior Room

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 3
    More detailsJunior Room
  • Family Room, Connecting Rooms

    5/5 guest room rating

    Room amenities

    • 42 sq m
    • Sleeps 5
    More detailsFamily Room, Connecting Rooms
  • Suite, Balcony

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsSuite, Balcony
  • Superior Room

    4.7/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 3
    More detailsSuperior Room
  • Junior Suite, Balcony

    5/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 3
    More detailsJunior Suite, Balcony
  • Deluxe Room, Balcony

    4.2/5 guest room rating

    Room amenities

    • 20 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, Balcony
  • Premier Room

    4.6/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 5
    More detailsPremier Room
  • Suite, City View

    5/5 guest room rating

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 3
    More detailsSuite, City View
  • Day Use, check-in 10:00 - check-out 16:00 (6 hours)

    Room amenities

    • 20 sq m
    • Sleeps 3
    More detailsDay Use, check-in 10:00 - check-out 16:00 (6 hours)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, Essence Hanoi Hotel & Spa is in the city centre and near a train station. Hanoi Old City Gate and Ho Chi Minh Mausoleum are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

Visit our Hanoi travel guide
Map
Popular Location

What's nearby

  • Hanoi Old City Gate - 5 min walk
  • Hoan Kiem Lake - 5 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • Ngoc Son Temple - 7 min walk
  • Dong Xuan Market - 8 min walk

Getting around

  • Hanoi Long Bien Station - 9 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • Where to eat
  • Essence Restaurant – Fine-dining restaurant offering local cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.

About this property

Essence Hanoi Hotel & Spa

4-star Hanoi hotel in Hoan Kiem, walk to Hanoi Old City Gate
A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, massage/treatment rooms and a business centre. All 60 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include room service and rainfall showerheads.
Essence Hanoi Hotel & Spa offers 60 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: VND 12 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Full-service spa

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Vietnamese

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2 PM and 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 25.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 12 per person (approximately)
  • Airport shuttle fee: VND 18 per vehicle (one-way)
  • Airport shuttle fee per child: VND 18 (one-way), (from 1 to 11 years old)
  • Rollaway bed fee: VND 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Essence Hanoi Hotel & Spa and receive a full refund?
Yes, Essence Hanoi Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Essence Hanoi Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Is Essence Hanoi Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Essence Hanoi Hotel & Spa doesn't offer parking.
What time is check-in at Essence Hanoi Hotel & Spa?
Check-in is from 2 PM to 11:30 PM.
What time is check-out at Essence Hanoi Hotel & Spa?
Checkout is at noon.
Does Essence Hanoi Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 18 per vehicle, one-way, applies.
Where is this property located?
Located in Hoan Kiem, this spa hotel is within a 10-minute walk of Ta Hien Street, Hanoi Old City Gate, and Hoan Kiem Lake. Thang Long Water Puppet Theatre and Ngoc Son Temple are also within 10 minutes. Hanoi Long Bien Station is 9 minutes by foot and Hanoi Railway Station is 24 minutes.

Guest reviews

Overall score and ratings for Essence Hanoi Hotel & Spa

4.7
Exceptional
5 - Excellent
351
4 - Good
114
3 - Okay
11
2 - Mediocre
4
1 - Poor
3
4.7
Cleanliness
4.8
Service and Staff
4.5
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Centrally located in old town Hanoi, helpful staff and we were upgraded to a bigger room. The room we had was not over the Main Street and you could not hear any noise from the street in the room. Spa treatment good and reasonable price. Included afternoon tea a nice touch and breakfast had good variety.

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and exceeded my expectations. I definitely recommend!

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location to visit old quarter, roads very busy but you soon get used to it. Hotel was surprisingly quite at night which was great

Stayed 2 nights in Feb 2020