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Family Holiday Hotel

3.0 star property
Art Deco hotel with free breakfast connected to the convention center in Hanoi

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Family Holiday Hotel

Photo gallery for Family Holiday Hotel

Egyptian cotton sheets, premium bedding, down duvets
Egyptian cotton sheets, premium bedding, down duvets
Interior detail
Restaurant
Bathroom

Overview of Family Holiday Hotel

Reviews
7.8

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service

Check out the area

Map
34 Hang Hanh Street, Hoan Kiem District, Hanoi, 100000
  • Popular LocationHanoi Old Town Night Market4 min walk
  • Popular LocationHoan Kiem Lake5 min walk
  • Popular LocationHanoi Opera House16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)47 min drive
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Room options

View all photos for Family Suite, Balcony

Egyptian cotton sheets, premium bedding, down duvets

Family Suite, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Pillow menu
Blackout curtains
  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Family Quadruple Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets

Family Quadruple Room, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Pillow menu
Blackout curtains
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed and 2 Large Single Beds

View all photos for Deluxe Triple Room, Balcony

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Triple Room, Balcony

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Pillow menu
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, down duvets

Superior Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
LED TV
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

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The price is S$48
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About the area

Hanoi

Located on a lake, Family Holiday Hotel is in Old Quarter neighborhood and is connected to a shopping center. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travelers looking to shop may want to visit Hanoi Old Town Night Market and Dong Xuan Market. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Hanoi Old Town Night Market - 4 min walk
  • Hoan Kiem Lake - 5 min walk
  • St. Joseph's Cathedral of Hanoi - 6 min walk
  • Dong Xuan Market - 10 min walk
  • Hanoi Opera House - 16 min walk

Getting around

  • Hanoi Long Bien Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 44 min drive

Restaurants

  • Pizza 4Ps 11B Bảo Khánh - 1 min walk
  • Gau Coffee & Bakery - 3 min walk
  • Madam Yen - 3 min walk
  • Xôi gà bún thang Hàng Hành - 1 min walk
  • Old Street Cafe Restaurant - 1 min walk

About this property

Family Holiday Hotel

Hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Family Holiday Hotel provides a free breakfast buffet, a free daily manager's reception, and a terrace. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • A round-trip airport shuttle (surcharge), smoke-free property and meeting rooms
  • A 24-hour front desk, coffee/tea in reception and wedding services
Room features
All guest rooms at Family Holiday Hotel have comforts, such as 24-hour room service and free international calls, as well as thoughtful touches, such as premium bedding and pillow menus.
Extra amenities include:
  • Heating and ceiling fans
  • Egyptian cotton sheets, Select Comfort beds and down duvets
  • Bathrooms with rainfall showers and bidets
  • Full-sized fridge/freezers, microwaves and ovens

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • On a lake
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift

More

  • 8 buildings
  • 8 floors
  • Art Deco architecture
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian-cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Minibar
  • Oven
  • Rice cooker

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • A kitchen/kitchenette is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Family Holiday Hotel Hanoi
Family Holiday Hanoi
Family Holiday Hotel Hotel
Family Holiday Hotel Hanoi
Family Holiday Hotel Hotel Hanoi

Frequently asked questions

Is Family Holiday Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Family Holiday Hotel?

Self-parking is free at this property.

Does Family Holiday Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Family Holiday Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 33 reviews" "
Rating 8 - Good. 15 out of 33 reviews" "
Rating 6 - Okay. 2 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 4 out of 33 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Michael A

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not a FAMILY Hotel
This is definitely NOT a FAMILY Hotel. It is old and the room has no space for luggage. The bathroom is small and WET and basically a toilet and hand basin with a shower head in between the two. The elevator is too small for an infant stroller (Infant Stroller not a Baby Pram) and one person. Our room was on a mezzanine level accessed by stairs between two elevator levels. The Asian breakfast is by coupon, three doors away in a café. (Not even breakfast cereal). I booked and pre-paid for four nights but forfeited the last three not by moving into a regular international hotel half a block away. The receptionist was very obliging in trying to make up for the lack of facilities.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Very clean and spacious rooms, very helpful service
Stayed 3 nights in Dec 2019

8/10 Good

Sin Yin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic hotel location, food restaurants located around. A nice place for vacation stay.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No room available when we arrived even though we booked 2 months in advance they had no record of it on their system!! They moved us to their sister hotel for a night then back to them following day (up 4 flights of stairs in 40 degree heat with a 3 year old. I don’t expect this when we reserved and payed for a room). My wife had a cold/flu one evening and when she rang downstairs and spoke in Vietnamese to the receptionist they said they would go and get right away, when we rang back 30 mins later they claimed to know nothing about the request!
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2019

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019

10/10 Excellent

Serina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Staff was excellent, extremely accommodating and helpful.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019