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Guest reviews

3.8 out of 5 Good
443 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Hand sanitiser provided
  • Personal protective equipment
  • Individually-wrapped food options

Map

Explore the area

Popular LocationUS Embassy1 min walk
Popular LocationVan Phuc Diplomatic Corps18 min walk
Popular LocationLotte Center Hanoi9 min drive
AirportHanoi (HAN-Noi Bai Intl.)40 min drive

Choose dates to view prices

  • Executive Deluxe King

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 4
    More detailsExecutive Deluxe King
  • Premier Room - Full Club

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 4
    More detailsPremier Room - Full Club
  • Executive Suite

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • City view
    • Sleeps 4
    More detailsExecutive Suite
  • Executive Deluxe Twin

    4.6/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 4
    More detailsExecutive Deluxe Twin
  • Deluxe King

    4.1/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 4
    More detailsDeluxe King
  • Deluxe Twin Room

    3.9/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Twin Room
3.8
Good
443 reviews
5 - Excellent
98
4 - Good
206
3 - Okay
95
2 - Poor
25
1 - Terrible
19

3.8/5

Cleanliness

3.8/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A repeated stay requested by traveller. Nothing more to add on.
Stayed 2 nights in Jan 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for business stay, room was fine, nothing is really outstanding, but nothing is bad either, will definitely consider staying there again. Spa services are quite expensive considering there are options outside the hotel for approximately 3 times less money. Breakfast is totally adequate and staff is friendly and eager to help.
Stayed 2 nights in Oct 2019

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Room comfort
Stayed 1 night in Oct 2019

3/5 Okay

Travelled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
Beautiful hotel; with an abundance of amenities. The area was easy to get to from the airport and bus station although it is a bit far from the Hanoi Old Quarter.
Stayed 1 night in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was fantastic with options. You can have Vietnamese or Western Food.
Stayed 1 night in Oct 2019

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