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1 bedroom, minibar, in-room safe, desk
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1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Guest reviews

4.7/5 Exceptional
358 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Bar

Map

Explore the area

Popular LocationDen Quan Tran Vu1 min walk
Popular LocationHang Gai Street3 min walk
Popular LocationVietnam National Tuong Theatre4 min walk
AirportHanoi (HAN-Noi Bai Intl.)39 min drive

Choose dates to view prices

  • Deluxe Double or Twin Room

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsDeluxe Double or Twin Room
  • Deluxe Double or Twin Room, City View

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Double or Twin Room, City View
  • Honeymoon Room

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    More detailsHoneymoon Room
  • Family Suite

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 4
    More detailsFamily Suite

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, Golden Sun Palace Hotel is in the city centre and near a train station. Vietnamese National Tuong Theatre and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Bach Ma Temple and Ngoc Son Temple. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

Visit our Hanoi travel guide
Map
Popular Location

What's nearby

  • Den Quan Tran Vu - 1 min walk
  • Hang Gai Street - 3 min walk
  • Vietnamese National Tuong Theatre - 4 min walk
  • Vietnam National Tuong Theatre - 4 min walk
  • Ha Noi Gallery - 5 min walk

Getting around

  • Hanoi Long Bien Station - 13 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • Where to eat
  • Conner Bar and Cafe – Café offering international cuisine.

About this property

Golden Sun Palace Hotel

3-star Hanoi hotel in Hoan Kiem, walk to Thang Long Water Puppet Theatre
Along with a restaurant, this hotel has a bar/lounge and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 29 soundproofed rooms provide free WiFi, free wired Internet and minibars. Guests can enjoy fireplaces, and other standard amenities include room service (during limited hours), coffee/tea makers and flat-screen TVs.
Golden Sun Palace Hotel offers 29 forms of air-conditioned accommodation which are accessible via exterior corridors, and features fireplaces and computers. 32-inch Flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–9:30 AM: USD 5 for adults and USD 5 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Vietnamese

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Fireplace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for local cuisine breakfast: USD 5 for adults and USD 5 for children (approximately)
  • Airport shuttle fee: USD 18 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Enhanced cleanliness.

Frequently asked questions

Can I cancel my reservation for free at Golden Sun Palace Hotel and receive a full refund?
Yes, Golden Sun Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Golden Sun Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Golden Sun Palace Hotel?
As of 11 Jul,2020, prices found for a 1-night stay for 2 adults at Golden Sun Palace Hotel on 20 Jul,2020 start from SG$1,325, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Golden Sun Palace Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Golden Sun Palace Hotel?
Check-in is from 2 PM to midnight.
What time is check-out at this property?
Checkout is at noon.
Does Golden Sun Palace Hotel provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of USD 18 per vehicle applies.
Where is this hotel located?
Located in Hoan Kiem, this hotel is within a 5-minute walk of Hang Gai Street and Vietnamese National Tuong Theatre. Thang Long Water Puppet Theatre and Bach Ma Temple are also within 10 minutes. Hanoi Long Bien Station is 13 minutes by foot and Hanoi Railway Station is 18 minutes.

Guest reviews

Overall score and ratings for Golden Sun Palace Hotel

4.7
Exceptional
5 - Excellent
257
4 - Good
90
3 - Okay
9
2 - Mediocre
1
1 - Poor
1
4.6
Cleanliness
4.9
Service and Staff
4.1
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Overall great service from the staff and the hotel is nicely located in the Old Quarters. Rooms are nice and the only issue is the shower, it was hard to control the temperature and the water intensity.

Stayed 7 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent

Really good service especially from Daisy, Ken and the team. A fabulous introduction to Hanoi

Stayed 5 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT SERVICE

The manager and hotel staff are so nice and accommodating. They let us store our luggage while we do an overnight boat trip to Halong Bay.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great!

5 star service provided by the staff, introduced the good food stall and attractions. Recommend to follow the tour(we did on ha long bay tour) offered by hotel as the tour engaged is reliable and all cost have been included! Breakfast selection is ok but they can do breakfast to your demand if possible.. Hotel even provided bread, yogurt and bottled water for take away as we were checking out early (they even prepared for my friend who did not stay in the same hotel) ! Highly recommend this hotel for location wise as well. It is located at old quarter so it's walkable distance to hoan kiem lake and night market on the weekends.

Stayed 3 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
200% experience golden Sun palace

This was by far the best accommodation i have ever had concerning customer service. After our luggage was delayed we asked the AirPort to deliver the lost luggage to this hotel even though we had to move to cat ba (returning 3 days later to Hanoi). They kept in touch to inform us about our luggage. When we came back to pick up our luggage to take a night buss they offered us Some room to repack, take a shower and gave us some drinks... ALL Free of charge. They also helped us finding Nice restaurants, cheap taxi’s and Many more. Even without this extraordinary friendly and good service, the rooms were very clean, bed was soft and location is very close to the old town! I cannot imagine something alike for such a low price. Highly recommended!

Stayed 1 night in Jul 2019