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Grande Collection Hotel & Spa

4.0 star property
Hotel with spa services, a short walk to Hoan Kiem Lake

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Photo gallery for Grande Collection Hotel & Spa

Enjoy a diverse spread of food and beverages at our central buffet, featuring multiple serving stations and a convenient dining area.
Two single beds with white linens, a desk, and a small table with a cup and saucer.
Enjoy panoramic views of the city from this rooftop retreat, featuring a wooden floor, wicker chairs, and a small table.
Relax in style with comfortable seating areas and a sophisticated design.
Relax in style with a comfortable sofa, elegant table setting, and beautiful artwork.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Spa
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Grande Suite, Balcony

1 bedroom, minibar, in-room safe, desk

Grande Suite, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room (Window)

1 bedroom, minibar, in-room safe, desk

Family Triple Room (Window)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Free bottled water
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Family Quadruple Room, Balcony

View from room

Family Quadruple Room, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, City View

View from room

Junior Suite, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Private bathroom
Minibar
Free bottled water
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, City View

1 bedroom, minibar, in-room safe, desk

Family Triple Room, City View

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Free bottled water
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Family Quadruple Room (Window)

1 bedroom, minibar, in-room safe, desk

Family Quadruple Room (Window)

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Free bottled water
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
46-48, Bat Su Street, Hang Bo Ward, Hoan Kiem District, Hanoi, 100000

What's nearby

  • Dong Xuan Market - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive

Restaurants

  • ‪Mỳ Vằn Thắn, Sủi Cảo - Hàng Phèn - ‬1 min walk
  • ‪Bún chả, nem cua bể Bình Minh - ‬1 min walk
  • ‪Alchemist - ‬1 min walk
  • ‪Bia hơi Hà Nội - ‬1 min walk
  • ‪Thao’s Pub - ‬1 min walk

About this property

Grande Collection Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Grande Collection Hotel & Spa provides a terrace, dry cleaning/laundry services and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), airport pick-up service (surcharge) and free newspapers
  • Concierge services, a lift and a banquet hall
  • Luggage storage, a front desk safe and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Grande Collection Hotel & Spa boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, French, Spanish, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 80,000 for adults and VND 50,000 for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 80000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 460000 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Grande Collection & Spa Hanoi
Grande Collection Hotel & Spa Hotel
Grande Collection Hotel & Spa Hanoi
Grande Collection Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Grande Collection Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grande Collection Hotel & Spa?

This property doesn't offer parking.

What time is check-in at Grande Collection Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Grande Collection Hotel & Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Grande Collection Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 460000 per vehicle applies.

Where is Grande Collection Hotel & Spa located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Ma Street, Hoan Kiem Lake and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and West Lake are also within 1 mile (2 km). Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 19 minutes.

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Grande Collection Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 85 reviews
Rating 8 - Good. 22 out of 85 reviews
Rating 6 - Okay. 9 out of 85 reviews
Rating 4 - Poor. 2 out of 85 reviews
Rating 2 - Terrible. 2 out of 85 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nestor Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the middle of the city. Great staff and the service is topnotch
Stayed 2 nights in Feb 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are absolutely incredibly kind, helpful, supportive, and welcoming. They have excellent English and hospitality skills and treat you like family. The hotel is beautiful and in an excellent location. We loved it there!!!
Stayed 2 nights in Nov 2022

10/10 Excellent

Honor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely room that was great value for money. The staff were fantastic and so helpful. We had a great stay at this hotel and would recommend it to anyone wanting a budget friendly option for Hanoi.
Stayed 7 nights in Oct 2022

8/10 Good

KHENG HONG

Liked: Cleanliness, staff & service, property conditions & facilities
- excellent staff who are helpful & friendly - tastefully designed interiors & rooms - dated bath room & it’s accessories - windows & outdoor needs lots of cleaning & tidying to make whole property a happier place to stay - nice firm beddings - great room amenities - good location - great n non expensive spa services in hotel
Stayed 3 nights in Jun 2023

10/10 Excellent

Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, in the old quarter, just in the middle of everything. You can get by walk to all main places in Hanoi or even to take a public bus near by to get to the French Quarter in just 15 minutes. Great service and breakfast, including eggs fresh made. It also count with laundry service really affordable and fast (in just one day).
Stayed 3 nights in May 2024

10/10 Excellent

Averynder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honnestly great stay. Spent over two weeks here, staff was always friendly and nice, was able to have services such as breakfast, regularly cleaning the room and even laundry. View was great from the 6th floor with tons of space, Overall a great experience and location in the old quarter is about a 15 minute walk from the "downtown" of Hanoi making the price very reasonable

10/10 Excellent

Keng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Sep 2023

10/10 Excellent

Morgyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Helpful staff. Was not prepared for how busy the streets are. Walking the street was chaotic at times besides that enjoyed our stay
Stayed 2 nights in Dec 2023

6/10 Okay

Yuen Mei

Liked: Cleanliness, amenities, property conditions & facilities
My friend needed to visit a doctor during the trip and the receptionist told us a clinic where there is no doctor. The spa and facial are quite good. The location is quite good as it is not far away from the tourist spots.
Stayed 2 nights in Aug 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is stylishly decorated and has all the amenities we wanted. The real value for us, however, was the staff at the front desk. They were kind and thoughtfully recommended excellent hidden cafes/street vendors. Highly recommend staying at this hotel so you have access to these helpful people!
Stayed 1 night in Aug 2022

10/10 Excellent

Alrisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of Hanoi
Stayed 1 night in Apr 2023

8/10 Good

Rosi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff and breakfast but very patchy internet especially when you work remotely. However the manager and staff tried their best to resolve the slow wi-fi issues while we stayed.
Stayed 7 nights in Mar 2023

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked working elevator,great breakfast not the same everyday.Staff very helpful. Building clean,took care of our l laundry.Room was great and close to walkaround sites. We wanted to stay longer but we left the booking to long but they found us another hotel and forward our laundry over,great service
Stayed 2 nights in Sep 2022

6/10 Okay

leah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The employees at the property are so nice and accommodating. I think this is the reason the property has good customers ratings. However, this is not a 4 star hotel. It is rundown and more like a basic older motel. However, it is in an excellent location so if you want service and good location, this place is for you. If you want an upper scale hotel with a nice room and good shower, this place is not for you.
Stayed 1 night in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT RESERVE THIS HOTEL!!!!!

Terribile hotel!!! I have had a Very bad experience with this hotel, which I have never had before!!! All walls, celling, door and window faces to corridor are very thin structures and pass through all noises of hotel!! I could not sleep until 02:00!!! Hotel reception lady is very unfriendly and doesn’t say even hello when I pass her. Bathroom has very bad smell of sewage. Breakfast is poor. Everything is worst and further it is not cheap!!! It is better to choose another hotels because there are lots lots of hotels much better than this hotel!!!!!
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Small, dark room. Noise from the lobby and other floors carried up the stairwell, which interrupted sleep. A mistake was made with our booking and we had to change rooms for a two-night stay, which was inconvenient and seems like something hotel management would want to avoid. At the very least, a room rate discount would have been better appreciated than a discount at the hotel spa. Sometimes we were ignored by staff when we entered the hotel lobby instead of being greeted when staff were just sitting around the lobby. Breakfast was good, but staff was indifferent and seemed put upon if you ordered eggs. We stayed in this hotel five years ago and found it satisfactory then, but after this visit, I wouldn’t stay again.
Stayed 2 nights in Mar 2025

6/10 Okay

Teena

Liked: Staff & service

Small and dark dark room

The location was perfect, it was walking distance from the centre. Rooms are not like pictures on the website. It is small and very dark inside. Lots of dust in under the bed. No lift to the 7th floor or no interconnecting rooms. Breakfast area is very small.
Stayed 4 nights in Jun 2024

8/10 Good

jaimee

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are large and very clean. Breakfast included but not that good. We had booked for 3 nights and needed an additional 2 nights. We checked outto go on an overnight cruise which they booked for us and when we came back the next day they told us someone needed to stay in the room we were supposed to ha ve and they are fully booked. We had to find a hotel during a weekend high season.
Stayed 3 nights in Nov 2023

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location within the Old Quarter of Hanoi. Very clean, very spacious and good beddings. Staff were super friendly and offered to pack an early morning breakfast box for my morning tour!
Stayed 2 nights in Feb 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Haruto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
玄関や受付にいるスタッフが素晴らしく、親切にしてもらえました。 初めてのハノイ旅行でしたが、ホテルはあたりだと思います。また利用したいと考えてます。
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Stayed 7 nights in May 2024

10/10 Excellent

sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel à ne pas manquer

Excellent séjour le personnel d une grande gentillesse a répondu à toutes nos demandes avec toujours le sourire Chambre très confortable, bon petit déjeuner, on a eu du mal à en partir
Stayed 5 nights in May 2024

10/10 Excellent

Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in May 2024

10/10 Excellent

Trang

Stayed 2 nights in May 2024