Outdoor pool, pool loungers

Reviews of HÔTEL De SOURIANT Premium Hanoi

3.5 out of 5
HÔTEL De SOURIANT Premium Hanoi
21 Luong Ngoc Quyen, Hoan Kiem, Hanoi

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 95 reviews" "
Rating 8 - Good. 22 out of 95 reviews" "
Rating 6 - Okay. 2 out of 95 reviews" "
Rating 4 - Poor. 0 out of 95 reviews" "
Rating 2 - Terrible. 2 out of 95 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, in the heart of the old quarter. Fantastic staff - very helpful, polite, and all had great English. The room was stunning, but you could hear a bit of the street noise (they did include ear plugs). The included breakfast was elite - loads of fresh fruit, an omelet station and fresh pho!
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Lindsey Maire

Liked: Cleanliness, staff & service
Wonderful location with great staff at reception and breakfast service. Convenient airport pick up. Was disappointed that the pool was broken during my stay as that is why I chose the hotel. Also I wish I would have received warning about the construction in the building sat and Sunday mornings at 8:30am.
Stayed 3 nights in Apr 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to be in the middle of everything. Check-in was easy, and the room was good. The safe didn't work, but the hotel had a safe enough feeling for the values I had with me. Check out was okay, and the bus station was conveniently nearby! The downside is people outfront (even in the normal morning hours) trying to sell you sex and they're very pushy about it. It's not the hotels fault, though, just for your knowledge.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ximena Raluca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As It Is an the old quarter is a small cute hotel, clean, towels have seen better days and towels for swimming pool need to be taken from reception. Small pool but clean.
Response from May De Ville Premier Hotel's Staff on 27 Mar,2024
Dear Ximena Raluca Golubov,It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. I am very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

10/10 Excellent

Emma

Stayed 4 nights in Feb 2024
Response from May De Ville Premier Hotel's Staff on 21 Mar,2024
Dear Emma,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

10/10 Excellent

Imran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and location was amazing!
Stayed 2 nights in Feb 2024
Response from May De Ville Premier Hotel's Staff on 20 Feb,2024
Dear Imran,Thank you very much for your lovely and very kind review. I am delighted to know that our tour far exceeded your expectations. I would like to thank you also for your very kind comments. We are very much looking forward to your return and I will be delighted to continue to serve you with warmth and all the attention that you deserve.

10/10 Excellent

An Thi Minh, South Hadley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel, clean, great breakfast buffet
Stayed 2 nights in Jan 2024
Response from May De Ville Premier Hotel's Staff on 4 Feb,2024
Dear An Thi Minh,How wonderful to read your detailed comments about your recent experience! Thank you very much for sharing them.I am delighted that you enjoyed it so far. Our team strives indeed to make every single guest feel like royalty as they deserve and they will be thrilled to hear that they achieved their goal.I truly hope that you will have the opportunity to visit us again. I am waiting for the opportunity to welcome you back!

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a cute little hotel in the middle of the action in the old quarter so it's easy to walk around and see things from there. The staff are helpful, the breakfast was good and the pool on the roof is nice. I'd stay again.
Stayed 1 night in Jan 2024
Response from May De Ville Premier Hotel's Staff on 22 Jan,2024
Dear Simon,It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. I am very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

10/10 Excellent

Eitan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from May De Ville Premier Hotel's Staff on 22 Jan,2024
Dear Eitan,What a delightful review and what a pleasure to hear that you had a great experience. I am thrilled to hear we were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon.

8/10 Good

Johanna

Stayed 1 night in Jan 2024
Response from May De Ville Premier Hotel's Staff on 22 Jan,2024
Dear Johanna,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly central location that is close to a number of attractions in the old quarter. Room was clean, comfortable and had great amenities. The staff were amazing and the service was fantastic. I would definitely stay here again.
Stayed 4 nights in Jan 2024
Response from May De Ville Premier Hotel's Staff on 22 Jan,2024
Dear Matthew,It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. I am very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

8/10 Good

Heather, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff
Stayed 1 night in Jan 2024
Response from May De Ville Premier Hotel's Staff on 22 Jan,2024
Dear Heather,It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. I am very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

10/10 Excellent

Sebastian Emil

Stayed 2 nights in Jan 2024
Response from May De Ville Premier Hotel's Staff on 12 Jan,2024
Dear Sebastian,What a delightful review and what a pleasure to hear that you had a great experience. I am thrilled to hear we were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon.

10/10 Excellent

Miray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super service. Highly recommended;)
Stayed 4 nights in Dec 2023
Response from May De Ville Premier Hotel's Staff on 12 Jan,2024
Dear Miray,What a delightful review and what a pleasure to hear that you had a great experience. I am thrilled to hear we were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon.

10/10 Excellent

Ramayya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very pleasant stay and the service was excellent. Ms. Amy did a phenomenal front desk service with attention to detail and she was customer oriented. I would definitely stay again when I visit next time. Hotel location was great in old quarter close to everything
Stayed 2 nights in Jan 2024
Response from May De Ville Premier Hotel's Staff on 12 Jan,2024
Dear Mr.Ramayya,It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. I am very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

10/10 Excellent

Daniel

Stayed 1 night in Dec 2023
Response from May De Ville Premier Hotel's Staff on 2 Jan,2024
Dear Daniel,It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. I am very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

2/10 Terrible

Biju Mathew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible and terrifying experience in this hotel. Someone open our door at midnight and as the security latch we’re on. They started to bang the door. The next day morning the hotel manager said a drunk man wanted to enter the room as he forgot his details. The hotel staff had overlooked the guest details and gave the wrong key. There is no security in this hotel. Totally unsafe or anyone. Expedia should not be listing these kind of hotel on their hotel list. You guy are no more trusted in choosing a safe hotel anywhere again. Shame on both travel company and the hotel management. I will never again use this kind of business for the travel purpose. Shame on you both corporate. I will bring this up to the next level of law..
Stayed 2 nights in Dec 2023
Response from May De Ville Premier Hotel's Staff on 4 Jan,2024
Dear Mr. Biju MathewWe are sorry to hear that your experience at our hotel did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. We take all feedback seriously and will be investigating the issues you have raised with our staff to ensure that similar situations are avoided in the future. Please know that we strive for our guests to have the best possible stay and it is disappointing when we fall short of that goal.We would like to make it up to you and hope that you will give us another opportunity to provide you with a better experience on your next visit. Please don't hesitate to reach out to our staff if you have any concerns during your stay.Thank you for taking the time to share your review with us. We truly appreciate your feedback and look forward to the chance to serve you again.

10/10 Excellent

Lloyd, San Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was exceptionally friendly
Stayed 1 night in Dec 2023
Response from May De Ville Premier Hotel's Staff on 23 Dec,2023
Dear Lloyd Miller,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

10/10 Excellent

Linda Ann Yong

Stayed 4 nights in Nov 2023
Response from May De Ville Premier Hotel's Staff on 19 Dec,2023
Dear Linda Ann Yong,What a delightful review and what a pleasure to hear that you had a great experience. I am thrilled to hear we were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon.

10/10 Excellent

Amy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay here, it was close to everything and the staff were so friendly and helpful. Breakfast was also amazing.
Stayed 2 nights in Dec 2023
Response from May De Ville Premier Hotel's Staff on 7 Dec,2023
Dear Amy,It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. I am very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

10/10 Excellent

Youa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I thought the property was well centered around the night activities. As soon as you walk outside you have many choices to experience the food and drinks of Vietnam. The staff was more than exceptional and took care of our needs.
Response from May De Ville Premier Hotel's Staff on 30 Nov,2023
Dear Youa,How wonderful to read your detailed comments about your recent experience! Thank you very much for sharing them.I am delighted that you enjoyed it so far. Our team strives indeed to make every single guest feel like royalty as they deserve and they will be thrilled to hear that they achieved their goal.I truly hope that you will have the opportunity to visit us again. I am waiting for the opportunity to welcome you back!

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, charming and clean hotel with great breakfast. No bar on site and evening noise from the people and karaoke on the street were negatives although the hotel provided great earplugs.
Stayed 2 nights in Nov 2023
Response from May De Ville Premier Hotel's Staff on 25 Nov,2023
Dear Ms Lisa,It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. I am very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

10/10 Excellent

Wai Man Joyce

Stayed 4 nights in Nov 2023
Response from May De Ville Premier Hotel's Staff on 19 Dec,2023
Dear Wai Man Joyce,It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. I am very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location in a great tourist area. Wish we booked more nights here. The staff were very pleasant and helpful. Great breakfast spread. Clean room. Fancy hotel!
Stayed 1 night in Nov 2023
Response from May De Ville Premier Hotel's Staff on 25 Nov,2023
Dear Mr Troy Orrick,What a delightful review and what a pleasure to hear that you had a great experience. I am thrilled to hear we were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon.

10/10 Excellent

Paal Fredrik

Stayed 4 nights in Nov 2023
Response from May De Ville Premier Hotel's Staff on 23 Nov,2023
Dear Paal Fredrik,What a delightful review and what a pleasure to hear that you had a great experience. I am thrilled to hear we were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon.

10/10 Excellent

Zachary

Stayed 3 nights in Nov 2023
Response from May De Ville Premier Hotel's Staff on 17 Nov,2023
Dear Mr. Zachary,It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. I am very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

10/10 Excellent

Kuang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is amazing. It’s in the Hanoi old quarter with lots of street food, bars, and excitement. Love it!
Stayed 3 nights in Oct 2023
Response from May De Ville Premier Hotel's Staff on 25 Oct,2023
Dear Kuang Li,How wonderful to read your detailed comments about your recent experience! Thank you very much for sharing them.I am delighted that you enjoyed it so far. Our team strives indeed to make every single guest feel like royalty as they deserve and they will be thrilled to hear that they achieved their goal.I truly hope that you will have the opportunity to visit us again. I am waiting for the opportunity to welcome you back!

8/10 Good

wynand

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from May De Ville Premier Hotel's Staff on 25 Oct,2023
Dear Venter,On behalf of the whole team, I would like to thank you very much for choosing to stay at our hotel on the recently trip. As a long term commitment, we will keep on trying our best to help make your trip to Hanoi a most comfortable & memorable one.We thank you once again for your patronage and look forward to seeing you soon.

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, very helpful, great location. Overall an excellent hotel
Stayed 4 nights in Oct 2023
Response from May De Ville Premier Hotel's Staff on 23 Oct,2023
Dear Luis,What a delightful review and what a pleasure to hear that you had a great experience. I am thrilled to hear we were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to beer street and tourist elements of Hanoi. Staff lovely and helpful! Great buffet breakfast!
Stayed 2 nights in Oct 2023
Response from May De Ville Premier Hotel's Staff on 20 Oct,2023
Dear Mr Joseph Archer,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel that we loved. It’s in a busy area but you can still sleep well. I’m a light sleeper but I slept through the buzz. The decor and breakfast are nice and the staff are super lovely and approachable. I would definitely stay here again. The bed was incredible and I had incredible rest after big days.
Stayed 2 nights in Oct 2023
Response from May De Ville Premier Hotel's Staff on 20 Oct,2023
Dear Mr. Fernando Gallardo,It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. I am very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Response from May De Ville Premier Hotel's Staff on 10 Oct,2023
Dear Mr. May Chiang,Thank you for taking the time to write this wonderful review of your recent experience. It fills me with great joy to know that you had a great experience with us and in particular you very much enjoyed the tour at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back in the very near future.

6/10 Okay

Amy Sidney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in the middle of the wallking/ party street therefore, it was VERY VERY noisy there was absolutely no resting at night time. Staff are amazing. The hotel itself is average for the amount of money that I paid $640 AUD for 4 nights. I paid for the more expensive room with balcony thinking it would be my retreat of my holiday in Hanoi. I had no sleep at all. It was too noisy from the outside street. I had 4 sleepless nights at this hotel which is ashamed. I am definitely not coming back.
Stayed 4 nights in Sep 2023
Response from May De Ville Premier Hotel's Staff on 10 Oct,2023
Dear Ms Amy Sidney Phuong Doan,We are sorry to hear about your recent experience at our hotel. We take all guest feedback seriously and want to ensure that our guests have a comfortable and enjoyable stay.Please accept our sincere apologies for any inconvenience or discomfort caused during your stay. We would like to address your concerns and would appreciate the opportunity to discuss these with you further.If you could kindly reach out to our guest services team, we would be more than happy to investigate the issue and try our best to resolve it to your satisfaction.Thank you for bringing this to our attention.

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and assisted us in booking a boat tour and taxis and transport to and from the airport. It's right in the middle of the old quarter so has lots of dining and drinking options. Would easily recommended. Great breakfast. Very clean.
Stayed 7 nights in Sep 2023
Response from May De Ville Premier Hotel's Staff on 10 Oct,2023
Dear Mr Connor,It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. I am very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from May De Ville Premier Hotel's Staff on 10 Oct,2023
Dear Ms Sharon Deo,Thank you for taking the time to write this wonderful review of your recent experience. It fills me with great joy to know that you had a great experience with us and in particular you very much enjoyed the tour at the best service. Again, thank you for sharing this brilliant review and we look forward to welcoming you back in the very near future.

8/10 Good

dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
Good hotel, quite clean, with eco friendly packaging, a good breakfast buffet.
Stayed 2 nights in Sep 2023
Response from May De Ville Premier Hotel's Staff on 18 Sept,2023
Dear Mr Dominic,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

10/10 Excellent

Thai Quoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit noisy outside. Otherwise everything is good and service are excellent. I will come back again.
Stayed 3 nights in Sep 2023
Response from May De Ville Premier Hotel's Staff on 7 Sept,2023
Dear Mr Thai Quoc,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

10/10 Excellent

Yountaek

Stayed 1 night in Aug 2023
Response from May De Ville Premier Hotel's Staff on 4 Sept,2023
Dear Mglap,It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. I am very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

10/10 Excellent

Richard

Stayed 3 nights in Aug 2023
Response from May De Ville Premier Hotel's Staff on 27 Aug,2023
Dear Mr Richard,It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. I am very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

10/10 Excellent

Emily

Stayed 5 nights in Jul 2023
Response from May De Ville Premier Hotel's Staff on 26 Jul,2023
Dear Ms EmilyOn behalf of the whole team, I would like to thank you very much for choosing to stay at our hotel on the recently trip. As a long term commitment, we will keep on trying our best to help make your trip to Hanoi a most comfortable & memorable one.We thank you once again for your patronage and look forward to seeing you soon.

8/10 Good

Leonie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel to base yourself, while travel to other tours, such as Sapa, Ha Long Bay and Ninh Binh. All of the staff were friendly, professional and welcoming.The Asian style breakfast did not suit my taste, however there was toast, cereal, fruit and yoghurt, and eggs cooked to order, which were sensational. If you can’t sleep with lots of party noise, I would suggest you ask for a room at the rear of the property . The pool was ok.
Response from May De Ville Premier Hotel's Staff on 19 Jul,2023
Dear Mr. Leonie,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

10/10 Excellent

Vuong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good guest service cleanliness
Stayed 2 nights in Jul 2023
Response from May De Ville Premier Hotel's Staff on 17 Jul,2023
Dear Mr. Vuong,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

10/10 Excellent

Chiew Lui

Stayed 1 night in Jul 2023
Response from May De Ville Premier Hotel's Staff on 12 Jul,2023
Dear Mr. Chiew Lui ,It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. I am very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service
Situated on the edge of the night time entertainment area in the old quarter of Hanoi. My room was quiet, clean and comfortable with a large modern shower room. Breakfast buffet choices were excellent with eggs, omelettes etc. cooked to order. Beautiful dining room which is sadly underused as they only seem to serve breakfast in it. Swimming pool on the roof with views of the city. The staff were friendly, helpful and very professional at all times. I made a good choice of Hotel.
Stayed 7 nights in Jun 2023
Response from May De Ville Premier Hotel's Staff on 26 Jun,2023
Dear Mr Anthony,We thank you so much for sharing your experience with May De Ville Premier Hotel. We are delighted to hear that you have enjoyed the welcome from our staff, the location as well as the breakfast. Thank you very much for sharing your concern and and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 3 nights in Jun 2023
Response from May De Ville Premier Hotel's Staff on 23 Jun,2023
Dear Mr. Pedro,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

10/10 Excellent

TIM

Stayed 1 night in Jun 2023
Response from May De Ville Premier Hotel's Staff on 20 Jun,2023
Dear Tim,What a delightful review and what a pleasure to hear that you had a great experience. I am thrilled to hear we were able to assist in making this visit to Hanoi such a memorable one for you. I have shared your compliments with all the team members and it really made their day. I do hope that we will be able to welcome you back again very soon.

8/10 Good

Juliet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and Property were very good. Its in a suoer noisy part of town(noisy at night) so ask for a room at the back to avoid the noise. Staff were really helpful. Breakfast was average so I would say go out as theres plenty to choose from in the vicinity. Would stay again
Stayed 1 night in Jun 2023
Response from May De Ville Premier Hotel's Staff on 13 Jun,2023
Dear Ms. Juliet ,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

8/10 Good

Susan

Stayed 6 nights in Jun 2023
Response from May De Ville Premier Hotel's Staff on 13 Jun,2023
Dear Ms Susan Bass,Thank you for your encouraging and supportive review! We are glad to learn that your overall experience with us was enjoyable. All your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We look forward to seeing you on your next trip to Hanoi.

10/10 Excellent

Ethan

Stayed 3 nights in May 2023
Response from May De Ville Premier Hotel's Staff on 1 Jun,2023
Dear Mr Ethan,It was wonderful to read your comments and rest assured that I will share your feedback with the team who take great pride in ensuring each guest has a memorable experience. I am very pleased to know that we went over the top to your satisfaction. Such comments like yours make us feel so rewarded for the endeavors that we put into our job. We very much look forward to welcome you back and to continue to exceed your expectations.