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Premium bedding, pillow top beds, minibar, in-room safe
Premium bedding, pillow top beds, minibar, in-room safe
Premium bedding, pillow top beds, minibar, in-room safe
Premium bedding, pillow top beds, minibar, in-room safe

Guest reviews

4.8 out of 5 Exceptional
344 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Business Services
Bar
Laundry

Cleaning and safety practices

  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationHoan Kiem Lake1 min walk
Popular LocationSt. Joseph's Cathedral5 min walk
Popular LocationNgoc Son Temple6 min walk
AirportHanoi (HAN-Noi Bai Intl.)44 min drive

Choose dates to view prices

  • Family Suite, Non Smoking, City View

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More detailsFamily Suite, Non Smoking, City View
  • Executive Suite, Non Smoking, City View

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 2
    More detailsExecutive Suite, Non Smoking, City View
  • Junior Suite, 1 Queen Bed, Non Smoking, City View

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More detailsJunior Suite, 1 Queen Bed, Non Smoking, City View
  • Deluxe Room, Non Smoking, City View

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, Non Smoking, City View
  • Premier Room, 1 King Bed, Non Smoking, City View

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 2
    More detailsPremier Room, 1 King Bed, Non Smoking, City View

About this area

Hanoi

Located on a lake, Hanoi Bonsella Hotel is in Hoan Kiem neighbourhood and is connected to a shopping centre. St. Joseph's Cathedral and Ngoc Son Temple are notable landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Guests love the hotel's location for the sightseeing.
Visit our Hanoi travel guide
View in a map
Popular Location

What's nearby

  • Hoan Kiem Lake - 1 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • St. Joseph's Cathedral - 5 min walk
  • Ngoc Son Temple - 6 min walk
  • Hoa Lo Prison Museum - 13 min walk

Getting around

  • Hanoi Long Bien Station - 16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.) - 44 min drive

About this property

Hanoi Bonsella Hotel

Art Deco hotel connected to a shopping centre in Hoan Kiem, walk to Hoan Kiem Lake
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning. All 24 individually furnished rooms provide free WiFi, free wired Internet and pillowtop beds. For a bit of entertainment, guests will find flat-screen TVs with cable channels, and other amenities include minibars and room service (during limited hours).
Hanoi Bonsella Hotel offers 24 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 32-inch Flat-screen televisions come with premium cable channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Return train station shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Vietnamese

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 1 year old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 575000.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Rollaway bed fee: VND 575000.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Diamond Hotel Hanoi
Diamond Hanoi
Hanoi Bonsella Hotel Hotel
Hanoi Bonsella Hotel Hanoi
Hanoi Bonsella Hotel Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Hanoi Bonsella Hotel and receive a full refund?
Yes, Hanoi Bonsella Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hanoi Bonsella Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Hanoi Bonsella Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hanoi Bonsella Hotel?
This property doesn't offer parking.
What time is check-in at Hanoi Bonsella Hotel?
Check-in is from 2:00 PM to noon. Late check-in is available during limited hours.
What time is check-out at Hanoi Bonsella Hotel?
Checkout is at 12:30 PM.
Does Hanoi Bonsella Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 400000 per vehicle applies.
Where is Hanoi Bonsella Hotel located?
Located in Hoan Kiem, this hotel is steps away from Hoan Kiem Lake and Ngoc Son Temple. St. Joseph's Cathedral is 0.2 mi (0.4 km) away. Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 20 minutes.
4.8
Exceptional
5 - Excellent
296
4 - Good
43
3 - Okay
3
2 - Poor
1
1 - Terrible
1

4.8/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The breakfast was the best we had while visiting Vietnam (we traveled from north to the southern most tip) . It was on the top floor and we sat out on the balcony looking over the other buildings and lake. Quite lovely! The rooms were nice and had air conditioning. It was located in walking distance to most things. Great shopping. We also did an amazing tour/bike/boat of Nin Bin - we were taken on the river to see the amazing lime Stone Mountain formations and then biked all over and had lunch- it was a super fun event! (Instead of doing a boat trip of Halong Bay which I hear is very over crowed and polluted) - just a thought for those that don’t want to spend a lot time.
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
Great Service, staff and location. Close to all attractions and a block from Lake. Great local restaurant right next door. Road around Lake closes on the weekend which is an added bonus.
Stayed 2 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Hanoi Bonsella Hotel. The staff went above and beyond in all aspects of service. The room was new and clean. The location is perfect...close to everything...but on a quieter street. Every morning you can enjoy an incredible breakfast on the top floor with a view of the lake and city. My wife and eleven year old daughter agree with me that this was probably our favorite big city boutique hotel experience...ever. Thank you!
Stayed 5 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
service beyond expectations
wonderful visit - from the welcome drinks and plate of fruit, to the beyond expectations effort in recovering my I-pad that I left on the van transporting us from Halong Bay. Everything about this hotel and the service they offer in amazing. Thank you. We loved our stay with you.
Stayed 1 night in Jan 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, facilities were comfortable but minimal
Stayed 1 night in Dec 2019

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