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Hanoi Charming House

2.0 star property
Hotel with a 24-hour front desk, 7-minute walk to Hoan Kiem Lake

Choose dates to view prices

In the heart of Hanoi, Hanoi Charming House offers a blend of convenience and comfort. Explore the nearby St. Joseph's Cathedral of Hanoi, stay connected with in-room WiFi, or take advantage of concierge services for assistance with local tours and tickets.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is S$26
includes taxes & fees
5 Nov - 6 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

Minibar, desk, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Minibar, desk, free WiFi, bed sheets

Standard Single Room

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, desk, free WiFi, bed sheets

Superior Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, desk, free WiFi, bed sheets

Superior Twin Room

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Superior Room

Minibar, desk, free WiFi, bed sheets

Triple Superior Room

Highlights

Air conditioning
LCD TV
2 bedrooms
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 43 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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  • Parking included
  • Free WiFi
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  • Air conditioning
7.2 out of 10, Good, 9 reviews
The price is S$33
includes taxes & fees
8 Nov - 9 Nov
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About the area

Map
15 Yen Thai Street, Hoan Kiem, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • Dong Xuan Market - 8 min walk - 0.7 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive

Restaurants

  • ‪Bún Chả Đắc Kim - ‬1 min walk
  • ‪Phở Gà Hàng Hòm - ‬2 min walk
  • ‪Phở bò Lý béo - ‬1 min walk
  • ‪The Hanoi Cafe - ‬1 min walk
  • ‪Hanoi Garden - ‬1 min walk

About this property

Hanoi Charming House

Hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Charming House provides dry cleaning/laundry services, a business centre and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Concierge services, a 24-hour front desk and a lift
  • Luggage storage, tour/ticket information and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hanoi Charming House include perks, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and minibars.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Charming Hanoi
Charming Hanoi Hotel
Charming Hotel Hanoi
Hanoi Charming
Hanoi Charming Hotel
Hotel Charming
Hotel Charming Hanoi
Hanoi Charming Hotel
Hanoi Charming House Hotel
Hanoi Charming House Hanoi
Hanoi Charming House Hotel Hanoi

Frequently asked questions

Is Hanoi Charming House pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi Charming House?

As of 4 Nov, 2025, prices found for a 1-night stay for 2 adults at Hanoi Charming House on 5 Nov, 2025 start from S$25.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi Charming House?

This hotel doesn't offer parking.

What time is check-in at Hanoi Charming House?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hanoi Charming House?

Checkout is at noon.

Where is Hanoi Charming House located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Gai Street, Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Hanoi Opera House are also within 1 mile (2 km). Hanoi Railway Station is 16 minutes by foot.

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Hanoi Charming House Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 151 out of 484 reviews
Rating 8 - Good. 184 out of 484 reviews
Rating 6 - Okay. 91 out of 484 reviews
Rating 4 - Poor. 34 out of 484 reviews
Rating 2 - Terrible. 24 out of 484 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Terje

Good location

Good location in old town
Stayed 4 nights in Dec 2024

4/10 Poor

Jack William

Disliked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and the area around the hotel is great, but the hotel is messy and the photos don’t depict an accurate depiction of it, great for budget travelling however
Stayed 3 nights in Mar 2025

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities
Yiu can go anywhere from this place.
Stayed 3 nights in Aug 2024

4/10 Poor

Asim

Liked: Staff & service
Disliked: Property conditions & facilities
Good location, easy to walk to a lot of interesting things. However, my room was constantly damp. All my things would always be a little bit wet after the first night. Also, the sink would leak a lot of water onto the bathroom floor whenever I used it. Thankfully, the shower had hot water.
Stayed 4 nights in Apr 2025

10/10 Excellent

Hokuto

Liked: Cleanliness, staff & service, property conditions & facilities
The quality was about the same as the price. However, there were no problems.
Stayed 3 nights in Mar 2025

8/10 Good

Lloyd

Liked: Cleanliness, staff & service
Overall it was good. The staff were very helpful
Stayed 4 nights in Dec 2023

4/10 Poor

Ananya

Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom door lock was broken. We were only given the cover of the blanket with no blanket inside it.
Stayed 1 night in Nov 2022

2/10 Terrible

Cathy

Disliked: Cleanliness, property conditions & facilities
Damp room, dirty bathroom and air conditioning not working.
Stayed 2 nights in Mar 2024

6/10 Okay

J

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Just not okay

We arrived at the hotel early and the staff were happy to store our luggage until check-in. Unfortunately, our room hadn't been cleaned when this time arrived. The manager said she thought we might be more comfortable in another hotel, a few minutes away as it had a window, whereas the room in the current location did not. We thought that was a kind offer, agreed and hee husband kindly dropped our rucksacks off as well, to save us carrying them. The new room had a sliding door that looked out over the street below, air-conditioning, kettle and toiletries but it was dirty. Soap scum build-up on rapearé in the bathroom, cracked bath, shower that barely worked and produced a dribble of water. The sheets, duvet and cover were stained and we found a condom under the duvet, blood and urine stains on the mattress protector and hair from both ends of a person on the sheets. Not in a position to get another hotel, we cleaned up as best we could and used our sleeping bag liners instead of the linen provided. The bolt on the door didn't work either, which didn't make us feel comfortable. The managers were very friendly but this hotel needs work. Location in The Old Quarter is excellent.
Stayed 3 nights in Dec 2023

6/10 Okay

Morimoto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
シャワートイレが付いての、価格なので文句も、言えない。ただし夜10時を過ぎて、べつの階でドリルを使った工事は酷い。
Stayed 5 nights in Jul 2025

6/10 Okay

SHOICHI

Liked: Property conditions & facilities
Disliked: Room comfort

コスパよし

安いのでこんなもんかと。 午前中のチェックインは助かりました。 泊まるだけなら問題なし。
Stayed 1 night in Jul 2025

4/10 Poor

KEISUKE

Disliked: Amenities, property conditions & facilities
ホテルはスパ店と一緒になっており、探すのに苦労しました。場所も路地裏にあり、ナビも細かいところまで表示されませんでした。初めて行く人は戸惑うかもしれません。ホテルの中は狭いです。タオルとバスタオルは付いておりません。建物が古いのと灯りが暗かったです。鍵の開け閉めがすごくややこしかったです。扉は二重ロックになっています。数回回す必要があります。
Stayed 3 nights in May 2025

8/10 Good

BYUNGJIN

Liked: Staff & service, property conditions & facilities, room comfort
숙소 노후됐다고 할수 있으나 그만큼 가격이 저렴합니다. 위치가 좋고 에어컨 상태가 좋습니다. 숙소에서는 씻고 잠만 잔다면 추천합니다.
Stayed 2 nights in May 2025

6/10 Okay

Mark

Disliked: Amenities
Old, dated
Stayed 2 nights in Apr 2025

4/10 Poor

Lotta Emilia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kan inte rekommendera

Dåligt. Inte som i bilderna utan nedgånget, smutsigt och ofräscht. Framförallt i badrum. Allmänna utrymmen också, det var bland annat massa skräp i korridoren på våningen vårt rum låg på. Sängen var ren och luftkonditionering bra. Toppen lokalisation och billig pris. Fungerar om man vill bara ha en säng att sova på men annars rekommenderas inte.
Stayed 3 nights in Apr 2025

4/10 Poor

Peter

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looks absolutely nothing like the photos. The rooms were very small and overall very run down. Mould was present on the ceiling and in the bathroom. It is in the heart of the Old Quarter which some people may like. I would not stay again.
Stayed 3 nights in Apr 2025

4/10 Poor

Sam

Disliked: Staff & service, amenities
I reserved Hanoi Charming House double room on Expedia and paid 27$ CAD per night. Upon arrival we were told there are no rooms available even though I already reserved and paid. The owner then said that she could give us a room at her 2nd hostel around the corner. The room we were given was nothing at all like the pictures of what we reserved. Terrible bathroom and the room was barely big enough to fit the bed. Would not recommend staying here.
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Happy with my stay, very accessible to get around.
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Ok

Rena lakan och handdukar. Perfekt läge med gångavstånd till alla sevärdigheter. Väldigt nedgånget, rostig dusch och överlag inte så fräscht. Satt nästan aldrig någon vi kunde prata med i receptionen, inte ens vid incheckning.
Stayed 2 nights in Jan 2025

4/10 Poor

Victor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really mid
Stayed 1 night in Jan 2025

10/10 Excellent

Noriko

Liked: Staff & service
とにかく立地が便利です。旧市街の中なので有名な通りに歩いてショッピングに行けるし、買い物をしたら一度部屋に戻って荷物を置いてまた出掛ける、というような使い方ができました。 施設や備品は古いですがちゃんと掃除がされていて清潔だと感じました。値段と立地を考えると、旅慣れしてる人なら全く気にならないレベルだと思います。 オーナーの女性が大変親切で、帰りの空港までのタクシーの手配や両替など相談にのってくれました。 (タクシーの手配は、もし事前にお願いしてたら念のため前日に再確認することをお勧めします) 女の一人旅だったので、オーナーが女性であるというのは大変心強かったし安心できました。 またハノイに行く機会があれば是非泊まりたいです。 数日間滞在する場合は、眺望のある部屋をお勧めします！
Stayed 7 nights in Dec 2024

8/10 Good

TAKASHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
値段のわりにはとても良い設備でした、 また利用したいです
Stayed 2 nights in Oct 2024

4/10 Poor

Griffen

Disliked: Cleanliness, amenities, property conditions & facilities
We did not get the room we booked, it was extremely dirty, the beds were hard, and the room reeked of cigarettes
Stayed 2 nights in Sep 2024

6/10 Okay

saurabh

It’s average place, nothing fancy but cheap and good location
Stayed 1 night in Sep 2024

2/10 Terrible

Christine Joy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a scam. The pictures online must have been taken when it was newly built, probably 10-15 years ago. I was so shocked when i went in. The place is old, dirty and it smells terrible. I had to use the restroom downstairs cuz I haven’t checked in yet and it is the dirtiest restroom I’ve ever seen. I honestly almost cried.
Stayed 1 night in Sep 2024