Is Hanoi Elpis Grand Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi Elpis Grand Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours, for a fee of VND 200000.

What time is check-out at Hanoi Elpis Grand Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hanoi Elpis Grand Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Denmark Embassy and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 25 minutes.

Hanoi Elpis Grand Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Verified traveller

27 Aug, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

So new and clean. Everything was perfect from the service to the rooms. Super friendly and helpful desk staff and manager! I will definitely be back at this hotel. Feels just like home.

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

11 Mar, 2020

Liked: Cleanliness, room comfort

เดินทางสะดวกสบาย ห้องพักใหม่ สะอาด เตียงนอนนุ่ม แต่ห้องไม่เก็บเสียงน้ำแอร์หยดด้านนอกยังไม่ยินเสียงเลย และยุงเยอะ

Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

10 Feb, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價可以

總店離內排機場的站牌很近（第二家也不遠）靠還劍湖不遠又可避掉哪裡的嘈雜價格中間（附近有更便宜的但服務不好如sunflower

Stayed 2 nights in Feb 2020

8/10 Good

EUNYOUNG

8 Feb, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치가 좋습니다.

3성급이라고 하기에 부족한면이 있지만 위치와 직원분들의 친절이 좋습니다.

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

1 Feb, 2020

Liked: Staff & service, amenities, property conditions & facilities

Location is very ideal as it is in the middle of the tourist sites and can just walk through to the sites. Staff are very helpful and accommodating. The room was spotless. Room rates are quite affordable and inclusive of breakfast.

Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

20 Jan, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendliness staffs

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

24 Dec, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

너무 좋았습니다. 이 가격에 이런 청결도와 친절함.. 호텔을 떠날 때도 끝까지 마중 나오시고 ㅎㅎ 짐을 들어 주시고 그들의 친절함에 깊이 감동했습니다. 호텔 방도 넓었습니다. 조식은 먹지 않았으나 좋아 보였습니다. 무엇보다도 청결함과 직원들의 친절함.. 다음 여행도 여기로 할 것입니다 ㅎㅎ

Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

23 Dec, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

15 Dec, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

スタッフの対応も良く、部屋も綺麗だった。朝食も美味しく、大満足です。内装が新しく快適でした。またハノイに来た時は是非ここに泊まりたいです。

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

27 Nov, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

excellent hotel on all fronts. great helpful staff, great breakfast included, amazing bathroom and great rain shower. free tea and coffee in the room very comfortable and soft bed. great locaton, opposite airport bus stop. highly recommend this hotel.

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

20 Nov, 2019

Liked: Cleanliness, staff & service

スタッフがとても良くしてくれました。また、部屋も清潔で以外と広くシャワーも水圧良く快適に過ごせました。リクエストしたチケットもちゃんと用意していただきました。日本語が話せるスタッフがいます。

Stayed 3 nights in Nov 2019

10/10 Excellent

M, Japan

20 Nov, 2019

Liked: Cleanliness, staff & service, amenities

Staff was very nice and helpful.

Stayed 3 nights in Nov 2019

8/10 Good

HYUNAH

11 Nov, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

12시가가 넘으면 정문을 잠궈요..ㅠㅠ 흡연하시는 분들은 발코니로 잡으셔요..다른건 좋은편이에요

Stayed 5 nights in Oct 2019

2/10 Terrible

Verified traveller

2 Nov, 2019

Stayed 1 night in Oct 2019

10/10 Excellent

소연

29 Oct, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

직원들이 모두 친절했습니다. 조식도 괜찮고 위치도 찾기 쉬습니다 테라스 있는 방이 훨씬 좋아요

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

28 Oct, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

룸 컨디션도 좋고 직원들도 친절함. 서비스 및 여행 일정에 필요한 정보를 최선을 다해 제공해주려고 노력함. 다만 일찍자거나 아침에 늦잠을 자려는 분들에게는 밖의 소음이 거슬릴 수 있음. 차 소리가 좀 들리는 편. 식당이 1층으로 많이 좁음. 먹는동안 다음차례서서 기다리시는 분들이 보여서 빨리 먹고 올라감.

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

28 Oct, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

직원들 아주 친절하고, 룸컨디션도 아주 좋았습니다. 복도소음이나 아침에 레스토랑에서 툭탁이는 소리가 방음이 잘 되지는 않지만 전체적으로 자는데는 크게 문제되지 않았습니다. 다만, 체크인시 룸에 문제가 있다며 다른 호텔을 제안하더군요. 오버부킹을 의심했습니다. 하노이 호텔중 그런 일이 다반사니까요. 4박 중 2박을 다른 엘피스호텔에서 묵었습니다. 매니저 사이먼이 모두 관리하는 호텔로 룸컨디션좋고, 평점이 9.2?라고 자부하더군요. 호텔검색시 평점이 높다고 다 입맛에 맞지 않다라는걸 알고 있었기에 100%믿지는 않았습니다. 첫날 2박 묵은 호텔은 낡은 시설과 침대상태가 아쉬웠습니다. 나머지 2박은 엘피스 그랜드 킹배드룸에 묵었습니다. 방 넓고 깨끗했습니다. 처음에 이곳을 선택한 이유는 리모델링으로 깨끗하다는 이유 하나였죠. 트윈룸을 예약했으나 트윈주기가 어려웠나봅니다. 돌아오는 날도 보상이라도 해주려는 듯 공항가는 택시를 잡아주더군요. 고맙게 이용했네요. 결론은 엘피스그랜드호텔만 보면 아주 좋습니다. 직원들 모두 아주 친절하구요. 그러나 계획이 어긋나면서 첫날 스케줄이 삐그덕 댔고 원치않는 숙소에서 2박을 보낸 건 그리 유쾌하지 않았습니다.

Stayed 4 nights in Oct 2019

10/10 Excellent

Lee, Hong Kong

25 Oct, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This accomadation is now running by a new team. The service from Simon's team is excellent, I can not find any bad expreience during my stay. If you do not expected a luxury hardware, but a local price with luxury service. I highly recommend you to stay in here.

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

18 Oct, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Oct 2019

10/10 Excellent

yoshi

18 Oct, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

掃除が行きとどいており、寝心地の良いベッド、そしてベットリネンもいい香りに包まれ心地いい部屋でした。気になるシャワーの水圧、お湯の出方もよく快適でした。

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

18 Oct, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

房間寬敞，乾淨，安靜，員工熱情，早餐樣式不多，但是好吃，唯一的缺點是舊樓改裝，馬桶水管有問題，只要樓上有沖水，馬桶會有噴氣的毛病，聲音非常大聲，其他還不錯！

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

18 Oct, 2019

Liked: Staff & service, amenities, property conditions & facilities

Very helpful. Allowed us to wait for our late train and leave our bags

Stayed 2 nights in Oct 2019

8/10 Good

jiyeon

16 Oct, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

새벽에 도착하여 그랩을 타고 이동을 하여 도착하였는데 직원분이 우선 영어를 못하셔서 돈을 바꿀수있는지 요청드렸는데 안되고 ㅠ 그랩분께 잔돈을 많이 못받았네요 ㅠ 룸은 가격대비 나쁘지 않았습니다 기본적으로 방이 시원하게 유지되어있는 방은 아니라 에어컨틀고 1시간정도 두니 그제서야 시원해지더라구요 방음은 거의 되지 않아 복도밖에 분과 대화를 나눌수 있는 정도긴하지만. 저희는 새벽도착에 하룻밤만 묶는거라 나쁘지 않았어요 조식도.. 있긴하지만 한끼를 떼울수 있는정도. 추천하진 않겠습니다. 하지만 싼가격에 잘 묶었습니다~

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

12 Oct, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2박이용함. 새벽에 도착하고 오후에 체크인이라 덥고 피곤한 상태였는데 엄청 친절히 맞아주었음. 하노이 소형 호텔이 다 그런진 모르겠으나 영어로 친절히 설명. 내가 못알아듣는데도 지도펴놓고 처음 왔느냐 물어보고 짧은 일정을 설명했더니 가보아야할 곳과 동선등을 자세히 설명. 게다가 무료업그레이드. 친절도에서 베트남이 이렇게 친절한 나라인가 여기 직원이 베트남의 얼굴이구나 싶음 항상 밝고 먼저 챙겨줌 방은 이층 페밀리. 차도가 앞이라 걱정했지만 이중샷시로 되어서 심각하지 않았음. 방상태도 걱정한것보다 훨씬 깨끗하고 새거임. 조식은 안먹어서 모르겠음. 그래도 나고 들 때 진짜 미소보면 행복한 생각이 들었음. 혼자 알고 담에 가고 싶지만 호텔과 직원이 모두 잘 되길 바라며 후기 드림 끝~

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

11 Oct, 2019

Stayed 3 nights in Oct 2019

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