Eliana Signature Hanoi Hotel

Property class: 3.5

Choose dates to view prices

A short walk from Hoan Kiem Lake and Hanoi Old Town Night Market, Eliana Signature Hanoi Hotel provides a rooftop terrace, a coffee shop/cafe and a garden. Treat yourself to a manicure/pedicure at the on-site spa. The on-site Asian cuisine restaurant, SoyBean Restaurant, offers breakfast, lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior City View

A hotel room with a large bed, a bench, a desk, and a view of greenery outside.

Junior City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Suite City View

A hotel room with two beds, a desk, and a chair. There are decorative wall art and a large window.

Family Suite City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free wired internet

View all photos for Eliana Suite Terrace

A bedroom with a large bed, a bench, a window with curtains, and artwork on the walls.

Eliana Suite Terrace

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe double room with internal window

A hotel room with two beds, a wooden floor, a red accent wall, a large painting, and a small table with a lamp.

Deluxe double room with internal window

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe double room with standing balcony

A bedroom with a mural of a bird flying over waves, a bedside lamp, and a vase with flowers.

Deluxe double room with standing balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite Executive with internal window

A hotel room with a large bed, a desk with a chair, a TV, and artwork on the walls.

Suite Executive with internal window

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a mural on the wall.

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free wired internet

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About the area

Located on a lake, Eliana Signature Hanoi Hotel is in Old Quarter neighbourhood and is connected to a shopping centre. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. Visit our Hanoi travel guide
Map
38 Lo Su, Hoan Kiem, Hanoi

What's nearby

  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    3 min walk - 0.3 km
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    5 min walk - 0.5 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    7 min walk - 0.6 km
  • A classical building with white columns and yellow accents, featuring ornate decorations and a balcony with a balustrade.
    Hanoi Opera House
    10 min walk - 0.9 km
  • The Old Quarter Gallery
    5 min walk - 0.5 km

Getting around

  • Cát Linh Station
    4 min drive
  • Hanoi Long Bien Station
    16 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    38 min drive

Restaurants

  • Bánh Mỳ Bà Dần
    1 min walk
  • Bánh xèo Zòn
    1 min walk
  • Cơm rang, Phở Xào
    1 min walk
  • Authentic Hotel
    2 min walk
  • Colette French Bistro & Wine Bar
    1 min walk

About this property

Eliana Signature Hanoi Hotel

  • Hotel near Hoan Kiem Lake
  • Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near Eliana Signature Hanoi Hotel, which provides a rooftop terrace, a coffee shop/cafe and a garden. Treat yourself to a manicure/pedicure at the on-site spa. The on-site Asian cuisine restaurant, SoyBean Restaurant, offers breakfast, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
  • You'll also enjoy the following perks during your stay:
    • Limo/town car service, buffet breakfast (surcharge) and free newspapers
    • A vending machine, a computer station and ATM/banking services
    • A reception hall, luggage storage and tour/ticket information
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All rooms are individually furnished, and offer comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Heating and portable fans
    • Bathrooms with rainfall showers or spring water baths plus free toiletries and hairdryers
    • 32-inch LCD TVs with premium channels
    • Coffee/tea makers, daily housekeeping and desks

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Frequently asked questions

Is Eliana Signature Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eliana Signature Hanoi Hotel?

Limited spots are available.

What time is check-in at Eliana Signature Hanoi Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Eliana Signature Hanoi Hotel?

Checkout is at noon.

Does Eliana Signature Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 410000 per vehicle applies.

Where is Eliana Signature Hanoi Hotel located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Ceramic Road and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 24 minutes.

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Reviews

Eliana Signature Hanoi Hotel Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Location

9.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 259 out of 351 reviews
Rating 8 - Good. 77 out of 351 reviews
Rating 6 - Okay. 10 out of 351 reviews
Rating 4 - Poor. 4 out of 351 reviews
Rating 2 - Terrible. 1 out of 351 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a perfect location. We enjoyed the breakfast each morning. The staff was incredible
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good overall stay. Staff was fantastic and breakfast was excellent. The property is a bit rougher around the edges than it appears in pictures, but we liked the decor.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front staff was super friendly. The location is perfact right in the Hoan Kiem but slightly off busy tourist area. I stayed 2 nights before I go to halong bay, I wish I stayed there whole time.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Excellent service by staff. Stayed at other hotels within the same price range in Hanoi, this had by far the best rooms. Also very quiet compared to all other hotels, probably due to them being more central in old town, but the 2 minute walk is completely worth it.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful. The only downside was that the wifi was weak in our room.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful - couldn't have asked for better. The location is both an boon (centre of old town) and a bane (narrow crowded streets.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and sociable, and very informative on arrival giving you a map and tip sheet for the local area. The interior design is colourful and beautifully decorated. I would recommend to any first timers to Hanoi and I would return definitely. The breakfast is plentiful with many choices with friendly staff to help serve you, excellent hospitality!
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were vegetarian options available. Hotel also provided a complimentary cake, fruits and decorated the room for a birthday surprise, very well done.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful decor and amazing staff

We had a great stay at Eliana Signature for four nights. The hotel is beautifully decorated, even if rooms are a bit worn here and there but it didn't take away from our experience. The location is great with walking distance to the lake, shopping, plenty of restaurants and cafés. Good breakfast with eggs, sandwiches, soup, and pancakes freshly made to order in addition to the buffet with lots of options. The staff is super friendly and goes above and beyond to help with anything you might need.
Reception area
Room with internal window
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the down town area. Plenty of stores and dining options in the area as well as coffee shops and juice bars. The personal at the hotel are awesome. Jane, Thao, Thao, Chen and the others are very friendly, hospital, kind, caring and fun to talk to. By far the best group of people i ever met. They made the stay awesome. Definitely staying here again when i go back. A special shoutout to Jane for her help with the trips and booking of everything. She arranged everything perfectly!
Stayed 9 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good things about the hotel and staff! The roo m was nice with a big bed and all the conveniences. Nice shower, wifi, fridge and coffee maker. Plus staff cleaned the room to perfection. Breakfast was excellent! Had many options to choose from. Hot, cold,fruit plus a made to order menu. The breakfast crew was very nice and the top floor gives you a great view of hanoi. The staff offered help whenever they could. The front door was opened for me when i entered, i had laundry done quickly, and they always said hello and asked me if i was having a good time in Hanoi. I would recommend this hotel for great service at a great price. Its a couple blocks from Hoen Lake and the water puppet theater. It in the heart of the old quarter, but quiet enough when you need to relax. Thanks to all the friendly and helpful staff at Elaina Signature Hotel for a wonderful experience my first time visiting Hanoi and Vietnam.
Stayed 8 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
excellent hotel and nice room
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant place to stay. We wished we stayed longer.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service Really nice and helpful staff Highly recommended
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience , nice staff
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, very helpful and attentive.
Stayed 6 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. Good location in the Old Quarter and close to lake. The breakfast and service was good.
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in the good location, staff is amazing. They were very helpful. Room is spacious and clean, especially, the price is really cheap.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were so helpful
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were amazing and extremely friendly. The location was great. The hotel was doing major construction and was not told of this prior.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel’s location is convenient, the poor customer service, unclean initial room, and logistical frustrations make it hard to recommend. Management and staff of this hotel should prioritise improving professionalism, cleanliness, and the overall guest experience. Until these issues are addressed, travelers might be better served looking elsewhere.
Stayed 2 nights in Dec 2024