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Hanoi Genial Hotel
3.5 star property

Central hotel connected to a shopping centre in Hanoi with 24-hour front desk

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June 2024

Hanoi Genial Hotel

Photo gallery for Hanoi Genial Hotel

Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; local and international cuisine
Reception
Shower, rainfall showerhead, free toiletries, hair dryer
Minibar, in-room safe, desk, laptop workspace

Overview of Hanoi Genial Hotel

Reviews
9.2

Wonderful

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
56 Hang Dau Street, Dong Xuan Ward, Hoan Kiem District, Hanoi, 100000
  • Popular LocationDong Xuan Market4 min walk
  • Popular LocationHanoi Old Town Night Market10 min walk
  • Popular LocationHoan Kiem Lake17 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)36 min drive
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Room options

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Bidet
Bathrobes
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Shower/bath combination
Bidet
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Queen Bed

View all photos for Superior Double or Twin Room, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Superior Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Rainfall showerhead
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Exterior
Hanoi Elite Hotel
Free WiFi
Air conditioning
Breakfast available
Laundry
9.4 out of 10, Exceptional, (291)
The price is S$48
for 1 night
includes taxes & fees
3 May - 4 May
Hanoi Elite Hotel

About the area

Hanoi

Located in Old Quarter neighbourhood, Hanoi Genial Hotel is connected to a shopping centre. O Quan Chuong and Ho Chi Minh Mausoleum are notable landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Dong Xuan Market - 4 min walk
  • O Quan Chuong - 8 min walk
  • Hanoi Old Town Night Market - 10 min walk
  • Hoan Kiem Lake - 17 min walk
  • Hanoi Opera House - 2 min drive

Getting around

  • Hanoi Long Bien Station - 1 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive

Restaurants

  • Nộm Bò Khô Long Vi Dung - 1 min walk
  • Bún Cá - Hàng Đậu - 1 min walk
  • Bún Riêu - Nguyễn Trung Trực - 2 min walk
  • Bò Nướng 33 Hàng Giấy - 2 min walk
  • Phở Đạm - Phở Xào Áp Chảo - 1 min walk

About this property

Hanoi Genial Hotel

Hotel near Hoan Kiem Lake
Close to Dong Xuan Market and O Quan Chuong, Hanoi Genial Hotel provides a terrace, dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Bike hire, a round-trip airport shuttle (surcharge) and a reception hall
  • Concierge services, a 24-hour front desk and ATM/banking services
  • A lift, a front desk safe and coffee/tea in reception
Room features
All guest rooms at Hanoi Genial Hotel boast perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • 40-inch LCD TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Building
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 420000 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Genial Hotel
Hanoi Genial
Hanoi Genial Hotel Hotel
Hanoi Genial Hotel Hanoi
Hanoi Genial Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Genial Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi Genial Hotel?

Check-in begins at 1:00 PM. Late check-in is available during limited hours.

What time is check-out at Hanoi Genial Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hanoi Genial Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 420000 per vehicle applies.

Where is Hanoi Genial Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hang Dau Water Tower and Dong Xuan Market. O Quan Chuong and Hanoi Old Town Night Market are also within 15 minutes. Hanoi Railway Station is 27 minutes by foot.

Hanoi Genial Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 149 out of 243 reviews" "
Rating 8 - Good. 74 out of 243 reviews" "
Rating 6 - Okay. 17 out of 243 reviews" "
Rating 4 - Poor. 1 out of 243 reviews" "
Rating 2 - Terrible. 2 out of 243 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Alireza

Liked: Cleanliness, staff & service
Good location but small and dark rooms
This hotel does not exist anymore. When you book, they transfer your reservation to another hotel in t he old town. The location is very central but rooms are very small and dark. My room did not have any windows at all.
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel with nice and effecient staff. Near by knteredting places of Hanoi
Stayed 1 night in Feb 2020

8/10 Good

Candy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was very well. Very nice people. Excellent service
Stayed 3 nights in Feb 2020

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial
Good hotel,very helpful and friendly staff. Excellent value for money.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the Staff was very nice. The quality, choice and service at breakfast was excellent 🙏😊
Stayed 3 nights in Jan 2020

8/10 Good

Chase

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable and accomodating
The genial was super clean and centeal just a short 5 minute walk to old quarter where you have unlimited access to shopping, spas and a long list at the breakfast bar. The staff here was super accomodating and friendly and they were able to communicate in english for everything we needed. Our deluxe room was spacious, bed was comfy and super clean! Our room faced the main road which can be loud late evening so id recommend ear plugs if you have troubles sleeping. Would recommend thw genial and stay here again.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Very friendly staff, limited English communication but enough to get by. Room was clean, comfortable mattress and easy hot water for shower. It is greatly located in the Old Quarter and it was surprisingly quiet at night to sleep (which is great). The bathroom was slightly uncomfortable to use it because it was tiny and the room had no windows to the outside, only a small window to the hallway of our floor (?). Breakfast buffet was delicious with some local and Western food options alike.
Stayed 2 nights in Dec 2019

8/10 Good

HOOI YIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to most of the place. Good Service
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Our first double room had 2 singles beds one side pushed up against the wall, one was very hard and the other very saggy. Shower and door we in a tiny space and sink outside the door. It was ok. Clean sheets hot shower reasonable price
Stayed 3 nights in Nov 2019