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Hanoi Graceful Hotel

3.0 star property
Travelers discover authentic Vietnamese charm in Old Town Hanoi, where vibrant markets beckon by day and a welcoming retreat awaits after exploration

Choose dates to view prices

Hanoi Graceful Hotel is in the city center, featuring a terrace and a restaurant with local specialties. Guests enjoy in-room WiFi, explore Dong Xuan Market, or rent scooters. Multilingual staff offers tour assistance, praised by previous visitors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room, Balcony

Minibar, in-room safe, desk, soundproofing

Executive Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Private bathroom
Shower/bath combination
Hairdryer
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Honeymoon Suite, Balcony

Minibar, in-room safe, desk, soundproofing

Honeymoon Suite, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Private bathroom
Shower/bath combination
Hairdryer
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hairdryer
Shower/bath combination
Private bathroom
Minibar
Free bottled water
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
Minibar
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Triple Room, 1 Bedroom

Minibar, in-room safe, desk, soundproofing

Family Triple Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
Minibar
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Located in Old Quarter, a neighbourhood in Hanoi, Hanoi Graceful Hotel is near a train station. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium. Visit our Hanoi travel guide
Map
21 Hang Phen, Hoan Kiem, Hanoi, 10000

What's nearby

  • Dong Xuan Market showing interior views and markets
    Dong Xuan Market
    5 min walk - 0.5 km
  • Hanoi Old City Gate showing street scenes, a city and night scenes
    Quan Chuong Gate
    7 min walk - 0.6 km
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    7 min walk - 0.6 km
  • Hoan Kiem Lake which includes a lake or waterhole, heritage architecture and a monument
    Hoan Kiem Lake
    8 min walk - 0.7 km
  • St. Joseph Cathedral which includes heritage elements, a church or cathedral and markets
    St. Joseph's Cathedral of Hanoi
    8 min walk - 0.7 km

Getting around

  • Hanoi Railway Station
    19 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    40 min drive

Restaurants

  • Xôi chè Bà Thìn
    1 min walk
  • Hong Hoai Restaurant
    1 min walk
  • Tony Vũ’s Brewing
    1 min walk
  • Phen Coffee - Tea
    1 min walk
  • Phở Xào Ngã 4 Bát Đàn & Bát Sứ
    1 min walk

About this property

Hanoi Graceful Hotel

Hotel near Hoan Kiem Lake
Located close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Graceful Hotel provides a terrace, dry cleaning/laundry services and car hire on-site. The on-site restaurant offers breakfast, lunch and dinner. In addition to a business centre and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in
  • A 24-hour front desk, free newspapers and concierge services
  • A lift, multilingual staff and a front desk safe
Room features
All guest rooms at Hanoi Graceful Hotel boast thoughtful touches, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Hairdryers and toothbrushes and toothpaste
  • 29-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: VND 75,000 for adults and VND 50,000 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Ecotours
  • Scooter/moped rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 29-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately VND 75000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Graceful Hotel
Graceful Hotel Hanoi
Hanoi Graceful
Hanoi Graceful Hotel
Hanoi Amazing Hotel Hotel Hanoi
Hanoi Graceful Hotel Hotel
Hanoi Graceful Hotel Hanoi
Hanoi Graceful Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Graceful Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Graceful Hotel?

Limited spots are available.

What time is check-in at Hanoi Graceful Hotel?

Check-in start time: 2 PM; check-in end time: 11:30 PM.

What time is check-out at Hanoi Graceful Hotel?

Checkout is at noon.

Does Hanoi Graceful Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 350000 per vehicle applies.

Where is Hanoi Graceful Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Ma Street, Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and West Lake are also within 1 mile (2 km). Hanoi Railway Station is 19 minutes by foot.

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Reviews

Hanoi Graceful Hotel Reviews

8.4

Very good

8.4

Cleanliness

8.6

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 46 out of 119 reviews
Rating 8 - Good. 51 out of 119 reviews
Rating 6 - Okay. 18 out of 119 reviews
Rating 4 - Poor. 2 out of 119 reviews
Rating 2 - Terrible. 2 out of 119 reviews

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hospitality, very clean, plenty of building character and set in the Old Quarter of Hanoi. For the type of hotel it is and where it is situated it is excellent.
Stayed 1 night in May 2025

10/10 Excellent

Francy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms Ha is the best hotel manager I've ever met! She is hands on in helping you make your itinerary and book it as well! She made me felt safe and welcomed in Vietnam! She has answers to all my questions! Kevin is very respectful and courteous! Thank you!
Stayed 2 nights in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, No hassle

The hotel staff was immediately welcoming when I arrived. The hotel made me feel very comfortable and at ease. My room was clean and comfortable. Staff arranged a ride for me to the airport. Highly recommend!
Stayed 2 nights in Feb 2023

6/10 Okay

クリム

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
インテリアの雰囲気はとても良く、安くて便利な立地にあるので予約しました。 しかし最上階の部屋に２日間宿泊したが、あまり清掃が行き届いておらず、不愉快な思いをしました。 机にはホコリがたまり、小さな虫がテッシュケースの中から、うようよ出てきてバスタブも隅にホコリが溜まっていました。 ２泊目の１５時３０分に一旦ホテルの部屋に戻ってきたら、清掃スタッフに、でくわし 清掃に１０分かかると言われた。 　戻ってきたら床とかもホコリっぽく掃除されていなかった。
Stayed 2 nights in Dec 2025

8/10 Good

Makio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　お風呂にはバスタブがあり、冷蔵庫、セーフティーボックスもありました。日本人の私にとって、シャワーとセーフティーボックスの使い方が、日本語で書かれていたのは、ありがたかったです。
Stayed 2 nights in Jun 2024

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rekommenderas

Trevligt, prisvärt hotell mitt i gamla kvarteren. Personalen väldigt hjälpsamma och trevliga, nära till shopping och restauranger. Vi återkommer till detta hotell år efter år
Stayed 4 nights in May 2024

10/10 Excellent

Steffen Slott

Liked: Cleanliness, staff & service, room comfort

Virkelig dejligt hotel

Virkelig søde personaler, morgenmaden var ok, man kan bestille hvilken slags æg man ville have. Hvis vi skulle sige noget, så manglede der for os europæere lidt ost og pålæg. Vi havde en fantastisk stor altan, men vi havde en aircondition fra et andet værelse, det var lidt irriterende. Alt i alt er det et fantastisk hotel, som ligger meget centralt. Da vi skulle checke ud fik jeg en sød hæklet blomst.
Udsigt fra værelse
Stayed 5 nights in Nov 2023

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt hotel

Bra läge för att utforska gammla kvarteren.bra frukost.trevlig och hjälpsam personal.
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Service with a smile

A last minute change of plan due to COVID closure of booked hotel saw us check in here. It was late but the greeting was still friendly and welcoming. Cosy, basic but well enough appointed hotel in Ha Noi's Old Quarter. Due to low customer numbers, hotel restaurant was not operating. Easy walking distance to lots around ... shops, restaurants, cafes
Stayed 3 nights in Aug 2020

8/10 Good

Pei ju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy tidy and convenient hotel

The location was pretty good , pretty near to the night market and club and spa area . For hotel , 3 star as you know , price was pretty good and cheap . The counter staff was very friendly and helpful . Room and shower was little bit small but the cleaning was fine . Overall, it is a good place to stay for whom do not care too luxury facilities and breakfast.if you have limited budget ,and just want a small rest place , I would be recommended. Btw, there is airport shuttle car can be request ,and not really expensive ($16 one way ) ,so that was a good experience to stay here . The breakfast was not on time . And the refrigerator in room can’t use .
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best lication
Stayed 3 nights in Mar 2019

2/10 Terrible

Daniel

Liked: Cleanliness
Disliked: Staff & service

Horrible service staff without regards for guests

We stayed three nights in this hotel and the first two nights we asked for and were given a twin room since my traveling mate has a terrible snoring condition. The third night we came back after a long 8 hours bus ride to a room with only one bed. After we explained to them there must be a mistake since we have always asked for a twin room, they insisted we didn’t make the request for the third night and thus they were out of twin rooms for the night. Despite explaining the snoring condition and the fact that we have stayed at the same hotel for the past two nights, the hotel receptionist couldn’t be bothered and insisted that was the only solution despite it was 11pm and clearly they have two other empty rooms. Faced with this insistence disregard for our welfare, we had no choice but to forfeit our paid hotel room and book another twin room at another hotel down the road. The hotel might be new and shiny but the service staff have low service standards and clearly do not care for their guests.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good ability to help foreigners

The receptionist lady on duty on 28 Feb 2019, was kind and indeed gave me helps dealing with the transportation issue regarding the travel agent mistakes in correspondence about Halong Bay journey.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
The room was outdated, dark, dirty and broken including a whole in the ceiling The WiFi did not work in the room
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Great place nice and clean The staff is really helpful and polite The room was good... unless you are booking a balcony room...you may not have much of a view and will probably keep your curtains close... but it will be like that for most hotels in Hanoi unless it may be a very high end type and price hotel... I would go back personally
Stayed 1 night in Jan 2019

10/10 Excellent

Villia M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay, lovely staff

The hotel was clean, comfortable and well situated and the staff was very efficient kind, courteous and helpful. I had a nice room and it was surprisingly quiet for a street side room.

8/10 Good

KANGYEON

Liked: Staff & service
직원분들이 너무 친절하고 영어가 능통합니다.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service
少し古さはあるものの、部屋は清潔に保たれていました。2泊の予約でしたが、1泊しか取れていないというアクシデントがありましたが、スタッフの方がとても一所懸命に対応してくれました。
Stayed 2 nights in Nov 2017

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel at good price

We didn't have any window in the room even if we explicitly asked for it (there is just a tiny opening on the stairway)
Stayed 2 nights in Oct 2017

4/10 Poor

herve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chambre et salle de bains à rénover d'urgence

Je crois sincèrement qu'il faut louer les chambres exécutives au vu des commentaires car les chambres et les salle de bains vue ville et sans fenêtre sont à rénover d'urgence. Personnel très sympathique et emplacement idéal pour visiter la vielle ville.

8/10 Good

Verified traveller

Liked: Staff & service
Boa localização. Quarto confortável. Chuveiro/box ruim, mas funcional. Equipe muito prestativa. Café da manhã ok!

6/10 Okay

Verified traveller

Hotel Básico e ok

Hotel simples e satisfatório para quem viaja e quer uma boa cama, chuveiro e café da manhã funcional.

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
スタッフ、ハートフル！ オススメの観光からグルメから英語が苦手な自分に根気強く、教えてくれました。 チープ系の中ではスタッフのおもてなし、素敵です。

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Great hotel in Old quarter. Value priced. Staff very helpful.

8/10 Good

andre, gers

Liked: Cleanliness, staff & service, room comfort

excellent sejour , petits problèmes au debut

chambre standard sans fenetre pas au top ; mais apres problèmes de rupture de canalisation , nous avons pu beneficier d'une chambre luxe super sans suplements . merci au personnel et tout particulièrement a Ally .