Hanoi Graceful Hotel

3.0 star property
Comfortable hotel, walk to Hanoi Old Town Night Market

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May 2024

Hanoi Graceful Hotel

Photo gallery for Hanoi Graceful Hotel

Minibar, in-room safe, desk, soundproofing
Front of property
Buffet
Reception hall
Bathroom

Overview of Hanoi Graceful Hotel

8.4

Very good

Popular amenities

  • Breakfast available
  • Free WiFi
  • Laundry
  • Restaurant
  • Room service
  • Air conditioning

Explore the area

21 Hang Phen, Hoan Kiem, Hanoi, 10000
  • Popular LocationHanoi Old Town Night Market5 min walk
  • Popular LocationDong Xuan Market6 min walk
  • Popular LocationHoan Kiem Lake12 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)41 min drive
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Room options

Family Triple Room, 1 Bedroom

cleanliness

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Minibar
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Executive Room, Balcony

cleanliness

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Hairdryer
Private bathroom
Shower/bath combination
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Honeymoon Suite, Balcony

cleanliness

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Hairdryer
Private bathroom
Shower/bath combination
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Double or Twin Room

cleanliness

Highlights

Soundproofed
Air conditioning
Smart TV
Hairdryer
Private bathroom
Shower/bath combination
Minibar
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double or Twin Room, 1 Bedroom

cleanliness

Highlights

Soundproofed
Air conditioning
Smart TV
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

About the area

Hanoi

Hanoi Graceful Hotel is located in Old Quarter, a neighbourhood in Hanoi, and is near a train station. O Quan Chuong and Ho Chi Minh Mausoleum are notable landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

What's nearby

  • Hanoi Old Town Night Market - 5 min walk
  • Dong Xuan Market - 6 min walk
  • O Quan Chuong - 8 min walk
  • Hoan Kiem Lake - 12 min walk
  • Hanoi Opera House - 3 min drive

Getting around

  • Hanoi Railway Station - 19 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 40 min drive

Restaurants

  • Xôi chè Bà Thìn - 1 min walk
  • Thao’s Pub - 1 min walk
  • Countryside Restaurant - 1 min walk
  • Alchemist - 1 min walk
  • Cafe Hiếu - 1 min walk

About this property

Hanoi Graceful Hotel

Hotel near Hoan Kiem Lake
Hanoi Graceful Hotel is located close to Hanoi Old Town Night Market and Dong Xuan Market, and provides a terrace, dry cleaning/laundry services and car hire on-site. Be sure to enjoy Vietnamese cuisine at the on-site restaurant. In addition to a business centre and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-in
  • A front desk safe, a reception hall and tour/ticket information
  • Free newspapers, multilingual staff and scooter hire
Room features
All guest rooms at Hanoi Graceful Hotel boast thoughtful touches, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Hairdryers and toothbrushes and toothpaste
  • 29-inch Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily local cuisine breakfast available 6:30 AM–10:00 AM for a fee: VND 75,000 for adults and VND 50,000 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Ecotours
  • Scooter/moped rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 29-inch Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately VND 75000 for adults and from VND 50000 for children
  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Property is also known as

Graceful Hotel
Graceful Hotel Hanoi
Hanoi Graceful
Hanoi Graceful Hotel
Hanoi Amazing Hotel Hotel Hanoi
Hanoi Graceful Hotel Hotel
Hanoi Graceful Hotel Hanoi
Hanoi Graceful Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Graceful Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Graceful Hotel?

Limited spots are available.

What time is check-in at Hanoi Graceful Hotel?

Check-in start time: 2 PM; check-in end time: 11:30 PM.

What time is check-out at Hanoi Graceful Hotel?

Checkout is at noon.

Does Hanoi Graceful Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 350000 per vehicle applies.

Where is Hanoi Graceful Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Ma Street, Hanoi Old Town Night Market and Dong Xuan Market. O Quan Chuong and St. Joseph's Cathedral of Hanoi are also within 10 minutes. Hanoi Railway Station is 19 minutes by foot.

Hanoi Graceful Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 42 out of 108 reviews" "
Rating 8 - Good. 47 out of 108 reviews" "
Rating 6 - Okay. 15 out of 108 reviews" "
Rating 4 - Poor. 2 out of 108 reviews" "
Rating 2 - Terrible. 2 out of 108 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, No hassle
The hotel staff was immediately welcoming when I arrived. The hotel made me feel very comfortable and at ease. My room was clean and comfortable. Staff arranged a ride for me to the airport. Highly recommend!
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Service with a smile
A last minute change of plan due to COVID closure of booked hotel saw us check in here. It was late but the greeting was still friendly and welcoming. Cosy, basic but well enough appointed hotel in Ha Noi's Old Quarter. Due to low customer numbers, hotel restaurant was not operating. Easy walking distance to lots around ... shops, restaurants, cafes
Stayed 3 nights in Aug 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Daniel

Liked: Cleanliness
Disliked: Staff & service
Horrible service staff without regards for guests
We stayed three nights in this hotel and the first two nights we asked for and were given a twin room since my traveling mate has a terrible snoring condition. The third night we came back after a long 8 hours bus ride to a room with only one bed. After we explained to them there must be a mistake since we have always asked for a twin room, they insisted we didn’t make the request for the third night and thus they were out of twin rooms for the night. Despite explaining the snoring condition and the fact that we have stayed at the same hotel for the past two nights, the hotel receptionist couldn’t be bothered and insisted that was the only solution despite it was 11pm and clearly they have two other empty rooms. Faced with this insistence disregard for our welfare, we had no choice but to forfeit our paid hotel room and book another twin room at another hotel down the road. The hotel might be new and shiny but the service staff have low service standards and clearly do not care for their guests.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room was outdated, dark, dirty and broken including a whole in the ceiling The WiFi did not work in the room
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Great place nice and clean The staff is really helpful and polite The room was good... unless you are booking a balcony room...you may not have much of a view and will probably keep your curtains close... but it will be like that for most hotels in Hanoi unless it may be a very high end type and price hotel... I would go back personally
Stayed 1 night in Jan 2019

10/10 Excellent

chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location I
Stayed 1 night in Jan 2019

10/10 Excellent

JANG HYUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018