Hanoi Hotel

Photo gallery for Hanoi Hotel

Primary image
Indoor spa tub
Minibar, in-room safe, individually decorated, desk
LCD TV
Minibar, in-room safe, individually decorated, desk

Overview of Hanoi Hotel

Hanoi Hotel

4.0 star property

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
  • Contactless check-out
Map
D8 Giang Vo Street Ba Dinh District, Hanoi

Explore the area

  • Popular LocationVan Phuc Diplomatic Corps7 min walk
  • Popular LocationLotte Center Hanoi16 min walk
  • Popular LocationAustralian Embassy17 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)24 min drive

Choose dates to view prices

About this area

Hanoi

Located on a lake, Hanoi Hotel is in Ba Dinh neighbourhood and is connected to a shopping centre. Train Street and Trinh Cong Son Walking Street are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Hanoi Botanical Garden and Thu Le Park. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh Aquatics Centre.

What's nearby

  • Van Phuc Diplomatic Corps - 7 min walk
  • US Embassy - 11 min walk
  • Lotte Center Hanoi - 16 min walk
  • Australian Embassy - 17 min walk
  • Ho Chi Minh Museum - 14 min drive

Getting around

  • Hanoi Railway Station - 12 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

About this property

Hanoi Hotel

Lakefront hotel connected to a shopping centre in Hanoi with 3 restaurants
This hotel features 3 restaurants, a casino and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Hanoi Hotel offers 218 air-conditioned accommodations with minibars and a safe. Each accommodation is individually decorated. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 3 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10 AM: VND 250000 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Golden Dragon Restaurant
  • Dynasty Restaurant
  • Food Centre
  • Lake View Bar

Things to do

  • Fitness centre
  • Karaoke
  • Nightclub
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Casino
  • Casino slot machine
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower/bath combination

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 3 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: VND 250000 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Hanoi Hotel
Hotel Hanoi
Hanoi Hotel Hotel
Hanoi Hotel Hanoi
Hanoi Hotel Hotel Hanoi

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 77 out of 311 reviews
5 - Excellent 25%
Rating 4 - Good. 149 out of 311 reviews
4 - Good 48%
Rating 3 - Okay. 65 out of 311 reviews
3 - Okay 21%
Rating 2 - Poor. 12 out of 311 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 311 reviews
1 - Terrible 3%

3.9/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

3.7/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Stayed 2 nights in Jan 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the place of work and also has good restaurants nearby
Stayed 2 nights in Nov 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Sauna was good too. Food was good
Stayed 2 nights in Sep 2019

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pond we can see from the hotel is not clean. If the pond is clean, we can more enjoy.
Stayed 2 nights in Sep 2019