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Overview of Hanoi Hotel

Photo gallery

Featured image
Indoor spa bath
Minibar, in-room safe, individually decorated, desk
LCD TV
Minibar, in-room safe, individually decorated, desk

Hanoi Hotel

4 out of 5

3.8/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment

Explore the area

    Popular LocationVan Phuc Diplomatic Corps7 min walk
    Popular LocationUS Embassy11 min walk
    Popular LocationLotte Center Hanoi16 min walk
    AirportHanoi (HAN-Noi Bai Intl.)24 min drive

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  • Junior Suite

    Photos of Junior Suite

    Room amenities

    • 39 sq m
    • Sleeps 2
    • 1 Double Bed
    More details

  • Executive Suite

    Photos of Executive Suite

    Room amenities

    • 45 sq m
    • Lake view
    • Sleeps 2
    • 1 Double Bed
    More details

  • Premium Deluxe Room, 1 Double or 2 Twin Beds

    Photos of Premium Deluxe Room, 1 Double or 2 Twin Beds

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details

  • Premium Double or Twin Room, Multiple Beds, City View

    Photos of Premium Double or Twin Room, Multiple Beds, City View

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    • 2 Single Beds and 1 Double Bed
    More details

  • Deluxe Room, 1 Double or 2 Single Beds

    Photos of Deluxe Room, 1 Double or 2 Single Beds

    Room amenities

    • 28 sq m
    • Lake view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details

  • Deluxe Suite

    Photos of Deluxe Suite

    Room amenities

    • 36 sq m
    • Lake view
    • Sleeps 2
    • 1 Double Bed
    More details

  • Deluxe Room, 1 Double or 2 Single Beds (Room Only)

    Photos of Deluxe Room, 1 Double or 2 Single Beds (Room Only)

    Room amenities

    • 28 sq m
    • Lake view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details

About this area

Hanoi

Located on a lake, Hanoi Hotel is in Ba Dinh neighbourhood and is connected to a shopping centre. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Ho Chi Minh Mausoleum and Hanoi Old City Gate. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
Visit our Hanoi travel guide
View in a map
Map
Popular Location

What's nearby

  • Van Phuc Diplomatic Corps - 7 min walk
  • US Embassy - 11 min walk
  • Lotte Center Hanoi - 16 min walk
  • Australian Embassy - 17 min walk
  • Ho Chi Minh Museum - 13 min drive

Getting around

  • Hanoi Railway Station - 11 min drive
  • AirportHanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • Where to eat
  • Golden Dragon Restaurant – Restaurant offering Chinese cuisine. Serves breakfast, lunch and dinner daily.
  • Dynasty Restaurant – Restaurant offering Asian cuisine. Serves lunch and dinner daily.
  • Food Centre – Restaurant offering international cuisine. Open daily.
  • Lake View Bar – Open daily.
View in a map

About this property

Hanoi Hotel

Lakefront hotel connected to a shopping centre in Hanoi with 3 restaurants
This hotel features 3 restaurants, a casino and a nightclub. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 218 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hanoi Hotel offers 218 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually decorated. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: VND 250000 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Karaoke
  • Nightclub
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • Vietnamese

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Casino
  • Casino slot machine
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 250000 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Hanoi Hotel
Hotel Hanoi
Hanoi Hotel Hotel
Hanoi Hotel Hanoi
Hanoi Hotel Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Hanoi Hotel and receive a full refund?
Yes, Hanoi Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hanoi Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Hanoi Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hanoi Hotel?
Limited spots are available.
What time is check-in at Hanoi Hotel?
Check-in is from 2:00 PM - anytime.
What time is check-out at Hanoi Hotel?
Checkout is at noon.
Where is Hanoi Hotel located?
Located in Ba Dinh, this hotel is within 1 mile (2 km) of Van Phuc Diplomatic Corps, Lotte Center Hanoi and Ho Chi Minh Museum. Temple of Literature and One Pillar Pagoda are also within 1 mile (2 km).
3.8
Good
Rating 5 - Excellent. 67 out of 298 reviews
5 - Excellent 22%
Rating 4 - Good. 146 out of 298 reviews
4 - Good 49%
Rating 3 - Okay. 65 out of 298 reviews
3 - Okay 22%
Rating 2 - Poor. 12 out of 298 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 298 reviews
1 - Terrible 3%

3.9/5

Cleanliness

3.9/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Stayed 2 nights in Jan 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the place of work and also has good restaurants nearby
Stayed 2 nights in Nov 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Sauna was good too. Food was good
Stayed 2 nights in Sep 2019

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The pond we can see from the hotel is not clean. If the pond is clean, we can more enjoy.
Stayed 2 nights in Sep 2019

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