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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.3/5 Excellent
158 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationThang Long Water Puppet Theatre5 min walk
Popular LocationNgoc Son Temple7 min walk
Popular LocationHanoi Old City Gate8 min walk
AirportHanoi (HAN-Noi Bai Intl.)23 min drive

Choose dates to view prices

  • Executive Suite, 1 King Bed

    Room amenities

    • 45 sq m
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed
  • Family Room, 2 Bedrooms, Connecting Rooms

    Room amenities

    • 45 sq m
    • Sleeps 5
    More detailsFamily Room, 2 Bedrooms, Connecting Rooms
  • Deluxe Triple Room, Courtyard View

    Room amenities

    • 22 sq m
    • Sleeps 4
    More detailsDeluxe Triple Room, Courtyard View
  • Deluxe Room, 1 King Bed, City View

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, City View
  • Superior Double Room

    Room amenities

    • 20 sq m
    • Sleeps 3
    More detailsSuperior Double Room
  • Superior Twin Room, 1 Bedroom

    Room amenities

    • 20 sq m
    • Sleeps 3
    More detailsSuperior Twin Room, 1 Bedroom

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, Hanoi L'Heritage Centre is in the city centre and near theme parks. Temple of Literature and Ho Chi Minh Mausoleum are notable landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium.

Visit our Hanoi travel guide
Map
Popular Location

What's nearby

  • Thang Long Water Puppet Theatre - 5 min walk
  • Ngoc Son Temple - 7 min walk
  • Hanoi Old City Gate - 8 min walk
  • Dong Xuan Market - 9 min walk
  • St. Joseph's Cathedral - 9 min walk

Getting around

  • Hanoi Long Bien Station - 11 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

About this property

Hanoi L'Heritage Centre

4-star Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
This smoke-free hotel features a full-service spa, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and concierge services are on-site. All 54 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LED TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hanoi L'Heritage Centre offers 54 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Safety measures

Hand sanitiser provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Full-service spa

Family friendly

  • Dry-cleaning service
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Vietnamese

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2 PM and 3 AM
Minimum check-in age - 15

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 1 year old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 350000.0 per day.
Cots (infant beds) are not available

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 150000 (one-way), (from 1 to 6 years old)
  • Rollaway bed fee: VND 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Hanoi L'Heritage Centre and receive a full refund?
Yes, Hanoi L'Heritage Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Hanoi L'Heritage Centre cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hanoi L'Heritage Centre?
As of 11 Jul,2020, prices found for a 1-night stay for 2 adults at Hanoi L'Heritage Centre on 1 Aug,2020 start from SG$77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2 PM to 3 AM. After-hours check-in is not available.
What time is check-out at Hanoi L'Heritage Centre?
Checkout is at 12:30 PM.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 450000 per vehicle, one-way, applies.
Where is this property located?
Located in Hoan Kiem, this spa hotel is within a 10-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Embassy of China and Goethe-Institut Hanoi are also within 1 mi (2 km). Hanoi Long Bien Station is 11 minutes by foot and Hanoi Railway Station is 20 minutes.

Guest reviews

Overall score and ratings for Hanoi L'Heritage Centre

4.3
Excellent
5 - Excellent
84
4 - Good
47
3 - Okay
20
2 - Mediocre
4
1 - Poor
3
4.4
Cleanliness
4.6
Service and Staff
4.1
Amenities
4.2
Property condition

4/5 Good

  • Liked: Amenities, property conditions & facilities

Location is great. Very close to Hoan Kiem Lake. Must visit Hanoi on a weekend, as the roads leading to the lake are traffic-free. I am pleased with the family room layout and size. Checkin was smooth. Facilities like Functional gym and sauna were good. Breakfast spread is fair. Cleanliness of the room however could be better. Small ants were crawling the tea/ coffee table. One of the nights I discovered the bath towel provided has stains on it. Otherwise, everything else is fair for the price.

Stayed 3 nights in Dec 2019

3/5

  • Liked: Staff & service

Stayed 2 nights in Dec 2019

3/5

  • Disliked: Property conditions & facilities

Room-Small and cosy for 2 pax. Don’t expect as big as the picture shows. Is camera effect. Sound proofing of room- can’t hear any noise from bustling activities outside but able to hear noise/sound coming from room corridor. Facilities-Will have water supply cut problem on and off due to the water pipe. This problem will also affect the other hotels in other part of old quarter. Breakfast-Overall not so bad.

Stayed 3 nights in Dec 2019

2/5

  • Liked: Cleanliness
  • Disliked: Amenities, property conditions & facilities

Like: Breakfast is good; Bathroom water is big. Location is accessible to many places. Dislike: There is frequent water supply cut in the bathroom resulting unable to brush teeth and shower. It is frustrating especially you wanted to take shower at the end of day when going back hotel.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

stayed 3 nights, friendly staff, clean comfortable room, great breakfast, perfect location of Hoan Kiem area. Can't ask for more. Extremely satisfied.

Stayed 3 nights in Nov 2019