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Flora Centre Hotel & Spa

4.0 star property
Hotel with a restaurant, a quick walk to Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Flora Centre Hotel & Spa

Lobby
Bar (on property)
Lobby sitting area
Fitness facility
Premium bedding, minibar, in-room safe, desk
Flora Centre Hotel & Spa offers a serene escape in central Hanoi. Relax with coffee or cocktails at the bar, enjoy treatments at Heritage Centre Spa, and use high-speed WiFi. Guests consistently praise the attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Check availability for these dates

Tonight

Sep 15 - Sep 16
Check availability for tonight Sep 15 - Sep 16

Tomorrow

Sep 16 - Sep 17
Check availability for tomorrow Sep 16 - Sep 17
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 King Bed, City View

Room amenity

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Premium bedding
Blackout curtains
Separate bedroom
Designer toiletries
Bathrobes
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room, Courtyard View

View from room

Deluxe Triple Room, Courtyard View

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Twin Room, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
LED TV
Premium bedding
Blackout curtains
Separate bedroom
Designer toiletries
Bathrobes
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxury Suite, 1 King Bed

Living room

Luxury Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Blackout curtains
Premium bedding
Designer toiletries
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Premium bedding
Blackout curtains
2 bedrooms
Designer toiletries
  • 45 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed
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About the area

Located in Old Quarter, a neighbourhood in Hanoi, Flora Centre Hotel & Spa is in a shopping district and near theme parks. Temple of Literature and Ho Chi Minh Mausoleum are notable landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium.
Visit our Hanoi travel guideOpens in a new window
Map
14A Luong Van Can, Hoan Kiem, Hanoi

What's nearby

  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Ho Chi Minh Mausoleum - 2 min drive - 1.9 km

Getting around

  • Hanoi Long Bien Station - 11 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • ‪Cai Mam Authentic Vietnamese Cuisine Restaurant in Hanoi - ‬1 min walk
  • ‪Phở trộn Hạnh Xích - ‬1 min walk
  • ‪Cafe 34 (Cafe Nuôi) - ‬1 min walk
  • ‪Vie Coffee Beans - ‬1 min walk
  • ‪Nón Việt Restaurant - ‬1 min walk

About this property

Flora Centre Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Located close to Thang Long Water Puppet Theatre and Embassy of China, Flora Centre Hotel & Spa provides dry cleaning/laundry services, a 24-hour gym and a restaurant. Treat yourself to spa services, such as hydrotherapy, a Thai massage or a body scrub. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A round-trip airport shuttle (surcharge), a front desk safe and concierge services
  • Smoke-free property, a porter/bellboy and luggage storage
  • Tour/ticket information, a 24-hour front desk and a lift
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Flora Centre Hotel & Spa include thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch LED TVs with cable channels
  • Daily housekeeping, desks and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (VND 200,000 per night)
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 350000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 150000 (one-way), (from 1 to 6 years old)
  • Nearby parking fee: VND 200000 per night (656 ft away)
  • Rollaway bed fee: VND 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi L'Heritage Centre Hotel
L'Heritage Centre Hotel
L'Heritage Centre
Flora Centre Hotel Spa
Hanoi L'Heritage Centre
Flora Centre Hotel & Spa Hotel
Flora Centre Hotel & Spa Hanoi
Flora Centre Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Flora Centre Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Flora Centre Hotel & Spa?

Check-in start time: 2 PM; check-in end time: 3 AM. After-hours check-in is not available.

What time is check-out at Flora Centre Hotel & Spa?

Checkout is at noon.

Does Flora Centre Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.

Where is Flora Centre Hotel & Spa located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Goethe-Institut Hanoi and Embassy of China are also within 1 mi (2 km). Hanoi Long Bien Station is 11 minutes by foot and Hanoi Railway Station is 20 minutes.

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Flora Centre Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 118 out of 219 reviews
Rating 8 - Good. 64 out of 219 reviews
Rating 6 - Okay. 24 out of 219 reviews
Rating 4 - Poor. 7 out of 219 reviews
Rating 2 - Terrible. 6 out of 219 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Chiranjeev

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at Flora Center Hotel and Spa before so we already knew how fantastic it was! The rooms are nice and the staff were great again. They were helpful and responsive when things needed to be fixed which we really appreciated. We will definitely stay here again and highly recommend this hotel to others.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chiranjeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give the staff and service more stars I would!! They are definitely the highlight of this hotel. The location of the hotel is great, breakfast was nice and the rooms were always clean. I would highly recommend this hotel and hope to be back.
Stayed 7 nights in May 2025

10/10 Excellent

Amarjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location, friendly staff, close to shopping and dining. It’s close to the night market and beer street.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location, right in the middle of the old quarter. It is clean with a very good breakfast at low cost. Most importantly is the staff is friiendly and very helpful with any questions we had
Stayed 4 nights in Apr 2025

8/10 Good

Jyllene

Liked: Staff & service
The hotel is really central to the old quarter. The hotel staff were very good and understanding however the place needs refurbishment. Water shower was really slow and temperamental and the furnishings are run down.
Stayed 4 nights in Apr 2025

6/10 Okay

Fabio

Staff were helpful but watch out when reserving because even though we had the booking confirmation for 4 people, they made us pay for the child saying the room was for 3. Also, when helping us arranging transportation to Ninh Binh, they charged us way more than we paid on the way back.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay! Fast check in, friendly staff. One street away from the night market.
Stayed 2 nights in May 2024

10/10 Excellent

Haldane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so helpful and went above and beyond to be of service. Excellent stay!
Stayed 2 nights in Dec 2023

10/10 Excellent

JANNICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2024

10/10 Excellent

JANNICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2024

10/10 Excellent

Elaneelyn

Liked: Cleanliness, staff & service
The staff were great! The place is old but clean. I would stay again
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great old town location, great hotel

Very central location in old town, we had Queen suite room with (tiny) balcony but decent sized room with big sofa, very comfortable, aircon a bit noisy, but great short stay in the heart of Hanoi.
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Bit disappointing

A bit disappointi g. The breakfasy wasnt very good and the staff didnt seem particularly well frained. The location is good but the rooms are a bit small and noisy. A good spot but needs a bit of sorting out.
Stayed 3 nights in Dec 2024

8/10 Good

Wei Ni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again!

Hotel was comfortable and clean. Very centralised location in the old quarter. Breakfast have good variety of choices. Great service from hotel manager and staff.
Stayed 3 nights in May 2023

10/10 Excellent

Kante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in old quarter lovely staffs amazing breakfast I loved spa here. Trips booked with Travel Desk at hotel with value for money. Great
Stayed 1 night in Apr 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and comfortable. The area is wonderful - very lively - but the room was still nice and quiet. Helpful and friendly staff!
Stayed 2 nights in Oct 2023

10/10 Excellent

Tak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff deserved 10⭐️ they were always attentive and taking care of our needs. We stayed in a double bed room and the size was good. The pressure from the shower was very nice. There is a very popular restaurant next to the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Hien

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly hosting.
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here. very central hotel book tours Halong, Ninhbinh with them ms Anna arrange everything make trips so easy and valuable. Thanks Flora Centre Hotel Team
Stayed 1 night in Apr 2023

8/10 Good

Kerrina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location - walking distance to so many popular restaurants, markets, the lake and attractions. Staff and service were amazing! The only thing letting down this property is the mould. Our room had significant water damage and it had been painted over. The paint was peeling from the walls and you can smell the damp mould smell. I suffer from allergies and they flared right up staying here. Probably wouldn’t stay there again, only due to that.
Stayed 4 nights in Feb 2025

8/10 Good

Zoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 6 nights in the family connecting suite. The rooms were equipped with all the essentials for our stay. We were pleased with the friendliness of staff (especially Jase at reception). Breakfast buffet was a great way to start off each morning. Location is extremely central.
Stayed 4 nights in Dec 2023

2/10 Terrible

PREM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never recommend this place to stay. It’s terrible place not clean bed was stinky. Hallway was 2 feet wide not enough space to walk with your luggage. We booked family room and they didn’t have it they didn’t have it . Pls don’t rust there reviews for 0 star hotel. Never stay here
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and spacious room

Staff were extremely helpful and accommodating, the hotel location was perfect walking distance to all attractions, restaurants and shops. I stayed in the deluxe room which was super spacious and room was clean and tidy everyday. Our bathroom looked a little tired and we had to wait for the hot water after each person showered for 15mins for the boiler which was a little pain after a long day, was informed our room was connected to a old boiler vs other room would not have this problem.
Stayed 4 nights in Apr 2024