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Hanoi L'heritage Diamond Hotel & Spa

Photo gallery for Hanoi L'heritage Diamond Hotel & Spa

Executive Suite, Balcony, City View | Primary image
Executive Suite, Balcony, City View | In-room safe, desk, blackout curtains, soundproofing
Executive Suite, Balcony, City View | In-room safe, desk, blackout curtains, soundproofing
Executive Suite, Balcony, City View | In-room safe, desk, blackout curtains, soundproofing
Executive Suite, Balcony, City View | In-room safe, desk, blackout curtains, soundproofing

Overview of Hanoi L'heritage Diamond Hotel & Spa

Hanoi L'heritage Diamond Hotel & Spa

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
  • Bar
Map
17 Nha Chung, Hang Trong, Hoan Kiem, Hanoi, Hanoi, 10000

Explore the area

  • Popular LocationSt. Joseph's Cathedral2 min walk
  • Popular LocationHoan Kiem Lake5 min walk
  • Popular LocationHanoi Opera House13 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)24 min drive

Room options

About this area

Hanoi

Located in Hanoi, Hanoi L'heritage Diamond Hotel & Spa is in the city centre. St. Joseph's Cathedral and Hanoi Old City Gate are local landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake and Lenin Park. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh Aquatics Centre.

What's nearby

  • St. Joseph's Cathedral - 2 min walk
  • Hoan Kiem Lake - 5 min walk
  • Hang Gai Street - 6 min walk
  • Ngoc Son Temple - 11 min walk
  • Hanoi Opera House - 13 min walk

Getting around

  • Hanoi Railway Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

About this property

Hanoi L'heritage Diamond Hotel & Spa

4-star hotel in the heart of Old Quarter
Take advantage of a round-trip airport shuttle, dry cleaning/laundry services and a bar at Hanoi L'heritage Diamond Hotel & Spa. Free in-room WiFi and a restaurant are available to all guests.
You'll also find perks such as:
  • Buffet breakfast (surcharge), a front desk safe and a lift
  • Smoke-free property, a 24-hour front desk and luggage storage
  • Free newspapers, tour/ticket information and concierge services
  • Guest reviews give top marks for the overall value, helpful staff and location
Room features
All guest rooms at Hanoi L'heritage Diamond Hotel & Spa include thoughtful touches, such as air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
More amenities include:
  • Baths or showers, free toiletries and hairdryers
  • 42-inch flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:00 AM: VND 300000 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Spa services

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 500000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: VND 300000 per person (approximately)
  • Airport shuttle fee: VND 4 per vehicle (roundtrip)
  • Airport shuttle fee per child: VND 2 (roundtrip)
  • Rollaway bed fee: VND 500000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hanoi L'heritage Diamond Hotel
L'heritage Diamond Hotel
Hanoi L'heritage Diamond
L'heritage Diamond
Hanoi L'heritage Diamond Hotel Spa
Hanoi L'heritage Diamond & Spa
Hanoi L'heritage Diamond Hotel & Spa Hotel
Hanoi L'heritage Diamond Hotel & Spa Hanoi
Hanoi L'heritage Diamond Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Hanoi L'heritage Diamond Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 6 Oct,2022, prices found for a 1-night stay for 2 adults at on 8 Oct,2022 start from S$92.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi L'heritage Diamond Hotel & Spa?

This hotel doesn't offer parking.

What time is check-in at Hanoi L'heritage Diamond Hotel & Spa?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Hanoi L'heritage Diamond Hotel & Spa?

Checkout is at noon.

Does Hanoi L'heritage Diamond Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 4 per vehicle applies.

Where is Hanoi L'heritage Diamond Hotel & Spa located?

Located in Old Quarter, this hotel is 0.1 mi (0.2 km) from St. Joseph's Cathedral and 0.3 mi (0.4 km) from Hoan Kiem Lake. Hang Gai Street and Hang Da Market are also within 10 minutes. Hanoi Railway Station is 18 minutes by foot and Hanoi Long Bien Station is 20 minutes.

Can I cancel my reservation for free at Hanoi L'heritage Diamond Hotel & Spa and receive a full refund?

Yes, Hanoi L'heritage Diamond Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Hanoi L'heritage Diamond Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 78 out of 112 reviews
5 - Excellent 70%
Rating 4 - Good. 19 out of 112 reviews
4 - Good 17%
Rating 3 - Okay. 11 out of 112 reviews
3 - Okay 10%
Rating 2 - Poor. 3 out of 112 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 112 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Verified traveller
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good value for money. Location is in Old Quarter, convenient. Staff outstanding. Only negative was breakfast, which was below quality of others in Vietnam.
Stayed 2 nights in Feb 2020

5/5 Excellent

sharon
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
well situated hotel
the hotel is very centrally situated to explore Hanoi. The reception staff were exceedingly helpful with directions and any queries. They also were happy to look after our larger luggage whilst we were in Halong bay.
Stayed 2 nights in Jan 2020

4/5 Good

Patricia
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient and accesible localtion
It is a convenient hotel With a good location. The room was spacious and the staff friendly.
Stayed 1 night in Dec 2019

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent family rooms. Thoroughly enjoyed our shoet stay. Staff incredibly helpful.
Stayed 1 night in Dec 2019

3/5 Okay

Verified traveller
Business traveller
Liked: Staff & service
Disliked: Cleanliness
Not bad, but...
I stayed 1 night at the Lโ€™heritage Diamond, and one night at a different property. The Lโ€™heritage Diamond ( LD) was 20% more expensive than the other hotel. However, the other hotel handily beat the LD in every meaningful category : cleanliness, guest service, design, comfort, noise level, and value. Management would be well advised to implement a better system of monitoring and ensuring room cleanliness. My bedsheet had a very noticeable red stain, and there were numerous hairs on the bathroom floor and a towel. The staff in the lobby and restaurant were pleasant, and professional for the most part. Overall, my stay was decent, but not great.
Stayed 1 night in Nov 2019

4/5 Good

Debi
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, good room, Beware construction noise
We were upgraded at check in. Big room, very clean, great shower. Breakfast good but offered the a la carte menu only after we finished buffet - which had nice choices. Cons - noisy. Construction behind and in front of hotel. Noisy air con and could hear plumbing from adjacent bathrooms. Slept with earplugs. Nice staff but not as polished as better hotels. Avoid driver to/from airport. Overly aggressive, on phone much of trip and drove too fast. Taxi drivers were more careful than he.
Stayed 1 night in Nov 2019

5/5 Excellent

P, Bali
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that is very well positioned. Goodness me.
Stayed 2 nights in Sep 2019

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service
Very friendly welcome, staff always on hand to help and always smiling. Great value for money in a very good location in Hanoi old town
Stayed 2 nights in Aug 2019

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful family room with great set up with two connecting rooms. Wonderful reception staff with Marteen doing a great job managing reception and Viet Anh so helpful and kind. Massage staff wonderful and gave our children great massages for a very reasonable fee. Totally recommend this hotel and would definitely stay here again as faultless and great location.
Stayed 4 nights in Jul 2019

5/5 Excellent

Elisavet
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location!
Great hotel, great location! Staff was super nice and helpful, very pleasant stay!
Stayed 4 nights in Jul 2019