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Hanoi Pearl Hotel

Photo gallery

Featured image
Terrace/patio
Terrace/patio
Minibar, in-room safe, individually decorated, desk
View from Room

Overview of Hanoi Pearl Hotel

VIP Access

Hanoi Pearl Hotel

4 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationHoan Kiem Lake2 min walk
  • Popular LocationSt. Joseph's Cathedral5 min walk
  • Popular LocationHanoi Opera House15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)24 min drive

Choose dates to view prices

About this area

Hanoi

Located on a lake, Hanoi Pearl Hotel is in Hoan Kiem neighbourhood and is connected to a shopping centre. St. Joseph's Cathedral and Temple of Literature are notable landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake. Train Street and Ho Tay Water Park are also worth visiting. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Hoan Kiem Lake - 2 min walk
  • Dong Kinh Nghia Thuc Square - 4 min walk
  • Hang Gai Street - 4 min walk
  • St. Joseph's Cathedral - 5 min walk
  • Hanoi Opera House - 15 min walk

Getting around

  • Hanoi Long Bien Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • Where to eat
  • Candles Restaurant – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Lounge and Cafe Terrace – Serves light fare.
  • Roof Top Bar – Serves light fare.

About this property

Hanoi Pearl Hotel

Lakefront hotel connected to a shopping centre in Hanoi with restaurant
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a snack bar/deli and coffee/tea in a common area. All 70 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hanoi Pearl Hotel offers 70 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Spa services

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Vietnamese

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 920000.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: VND 920000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Pearl
Hanoi Pearl Hotel
Hotel Hanoi Pearl
Hotel Pearl Hanoi
Pearl Hanoi
Pearl Hanoi Hotel
Pearl Hotel Hanoi
Hanoi Pearl Hotel Hotel
Hanoi Pearl Hotel Hanoi
Hanoi Pearl Hotel Hotel Hanoi

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 545 out of 994 reviews
5 - Excellent 55%
Rating 4 - Good. 364 out of 994 reviews
4 - Good 37%
Rating 3 - Okay. 70 out of 994 reviews
3 - Okay 7%
Rating 2 - Poor. 9 out of 994 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 994 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa offers excellent services and the buffet breakfast has an Asian side & an American side - also, wonderful fresh fruit juices every day! There is a concierge to help you book tours in Hanoi and short journeys in other cities. The staff is fantastic and always ready to help - Want to thank in particular Dominic (Reception) and Nam & Henry (Doormans).
Stayed 7 nights in Feb 2020

3/5 Okay

Travelled with family, Business traveller
Good location if you like to hang around the lake and old quarter. other than that hotel is an ordinary nothing fancy, dated and noisy need upgraded. I booked two nights room details and photo was discribed totally different from the actual room given. Disappointing.
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanoi Pearl Hotel is situated in the heart of the Hoan Kiem district. Just excellent location for everything ( all the tourist spots, restaurants, of course massage spas). Our triple room was spacious and clean, great bathroom w/ bathtub was decorated with Mable stones. We enjoyed free breakfast buffet starts at 6am. Nice selections, foods were delicious! But their strongest part is their staffs. They smile from their hearts and willing to assist their clients with any issues. Three of us booked two days Halong Bay Cruise with Trang/ Guest relations officer. Her thoughtful recommendations made our cruise trip experience successful and memorable. Front desk staffs were amazing too. They brought extra portable heater for my mom and she had a really comfortable sleep at night. We definitely will stay again at Hanoi Pearl Hotel whenever we visit to Hanoi.
Stayed 1 night in Jan 2020

3/5 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice location, great breakfast but I asked for a Grab taxi to the airport and got a rip-off taxi service. Fare was twice what it should have been. It was a metered taxi. Felt totally betrayed by the staff. I’ll never stay there again. It’s not the money but the intent was absolutely despicable. Never again!!!
Stayed 3 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location, Very helpful staff
We stayed here for one night in transit, and the staff was very friendly, and super helpful. We left early the next morning, but a few days later on our way back through Hanoi, we got dropped off here while we waited for our next ride. Although we weren't booked again for another night, they treated us the same, and were extremely helpful. They spoke to our driver for us (we don't speak vietnamese) and walked us to our car which was down the street.The breakfast was delicious, and the hotel was very new and clean. Overall we were very happy with our stay
Stayed 2 nights in Dec 2019