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Reviews

4.4/5 Excellent
1,074 reviews
Great location, Friendly staff, Walking distance

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Hang Gai Street
    4 min walk
  • Popular Location
    St. Joseph's Cathedral
    5 min walk
  • Popular Location
    Ngoc Son Temple
    7 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Window Room, No View

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed OR 1 Single Bed
    More details
  • Deluxe Room, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More details
  • Executive Room, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed OR 2 Single Beds
    More details
  • Suite, Terrace, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Family Connecting Room

    Room Amenities

    • City view
    • Sleeps 6
    • 2 Single Beds and 1 King Bed
    More details
  • Romance Classic Room (formerly known as Superior room)

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Premier Suite

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Deluxe Triple Room, City View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Queen Bed and 1 Single Bed
    More details

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, Hanoi Pearl Hotel is in the city centre and on a lake. Hanoi Old City Gate and St. Joseph's Cathedral are notable landmarks, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Our guests love the hotel's location for the sightseeing.

Visit our Hanoi travel guide
Popular Location

What's nearby

  • Hang Gai Street - 4 min walk
  • St. Joseph's Cathedral - 5 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Ngoc Son Temple - 7 min walk
  • Hoan Kiem Lake - 12 min walk

Getting around

  • Hanoi Long Bien Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • Where to eat
  • Candles Restaurant – Restaurant offering international cuisine. Serves breakfast, lunch and dinner.
  • Lounge and Cafe Terrace – Serves light fare.
  • Roof Top Bar – Serves light fare.

About this property

Hanoi Pearl Hotel

Lakefront hotel connected to a shopping centre in Hanoi with free breakfast
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/café, coffee/tea in a common area and spa services. All 70 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Hanoi Pearl Hotel offers 70 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include a rainfall showerhead, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Return airport shuttle (surcharge)

Food and drink

Free buffet breakfast
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Things to do

Fitness centre
Spa services

Family friendly

Dry-cleaning service
Laundry facilities
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
French
Vietnamese

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Terrace

Spa

Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - swedish

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Rainfall showerhead

Entertainment

32-inch LCD TV
satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Individually decorated
Iron/ironing board (on request)
Phone
Safe
Slippers
Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions. For more details, please contact the office using the information on the reservation confirmation received after booking.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for VND 920000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: VND 920000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.

Property is also known as

  • Hanoi Pearl Hotel
  • Hanoi Pearl
  • Hanoi Pearl Hotel Hotel
  • Hanoi Pearl Hotel Hanoi
  • Hanoi Pearl Hotel Hotel Hanoi
4.4

Excellent

5 - Excellent
573
4 - Good
407
3 - Okay
78
2 - Mediocre
10
1 - Poor
6
4.5
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The spa offers excellent services and the buffet breakfast has an Asian side & an American side - also, wonderful fresh fruit juices every day! There is a concierge to help you book tours in Hanoi and short journeys in other cities. The staff is fantastic and always ready to help - Want to thank in particular Dominic (Reception) and Nam & Henry (Doormans).

Stayed 7 nights in Feb 2020

3/5

    Good location if you like to hang around the lake and old quarter. other than that hotel is an ordinary nothing fancy, dated and noisy need upgraded. I booked two nights room details and photo was discribed totally different from the actual room given. Disappointing.

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Hanoi Pearl Hotel is situated in the heart of the Hoan Kiem district. Just excellent location for everything ( all the tourist spots, restaurants, of course massage spas). Our triple room was spacious and clean, great bathroom w/ bathtub was decorated with Mable stones. We enjoyed free breakfast buffet starts at 6am. Nice selections, foods were delicious! But their strongest part is their staffs. They smile from their hearts and willing to assist their clients with any issues. Three of us booked two days Halong Bay Cruise with Trang/ Guest relations officer. Her thoughtful recommendations made our cruise trip experience successful and memorable. Front desk staffs were amazing too. They brought extra portable heater for my mom and she had a really comfortable sleep at night. We definitely will stay again at Hanoi Pearl Hotel whenever we visit to Hanoi.

    Stayed 1 night in Jan 2020

    3/5

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    Nice location, great breakfast but I asked for a Grab taxi to the airport and got a rip-off taxi service. Fare was twice what it should have been. It was a metered taxi. Felt totally betrayed by the staff. I’ll never stay there again. It’s not the money but the intent was absolutely despicable. Never again!!!

    Stayed 3 nights in Jan 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Dec 2019

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