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Hanoi Pearl Hotel

Photo gallery for Hanoi Pearl Hotel

Primary image
Suite, Terrace, City View | Terrace/patio
Terrace/patio
Executive Room, City View | Minibar, in-room safe, individually decorated, desk
Deluxe Room, City View | View from room

Overview of Hanoi Pearl Hotel

VIP Access

Hanoi Pearl Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Business services
Map
No 6, Bao Khanh Lane, Hoan Kiem Dist, Hanoi, 10000

Explore the area

  • Popular LocationHoan Kiem Lake2 min walk
  • Popular LocationSt. Joseph's Cathedral5 min walk
  • Popular LocationHanoi Opera House15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Hanoi

Located on a lake, Hanoi Pearl Hotel is in Old Quarter neighbourhood and is connected to a shopping centre. St. Joseph's Cathedral and Temple of Literature are notable landmarks, and the area's natural beauty can be seen at Hoan Kiem Lake. Hanoi Botanical Garden and Thu Le Park are also worth visiting. Guests love the hotel's location for the sightseeing.

What's nearby

  • Hoan Kiem Lake - 2 min walk
  • Dong Kinh Nghia Thuc Square - 4 min walk
  • Hang Gai Street - 4 min walk
  • St. Joseph's Cathedral - 5 min walk
  • Hanoi Opera House - 15 min walk

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

About this property

Hanoi Pearl Hotel

4-star hotel in the heart of Old Quarter
At Hanoi Pearl Hotel, you can look forward to a terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a hot stone massage or other spa services. The on-site restaurant, Candles Restaurant, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a fitness centre.
You'll also find perks such as:
  • Free newspapers, luggage storage and express check-in
  • A TV in the lobby, meeting rooms and multilingual staff
  • A 24-hour front desk, a front desk safe and a computer station
  • Guest reviews speak well of the helpful staff and walkable location
Room features
All guest rooms at Hanoi Pearl Hotel have comforts, such as Laptop workspace and air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
  • Rainfall showers, designer toiletries and hairdryers
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Candles Restaurant
  • Lounge and Cafe Terrace
  • Roof Top Bar

Things to do

  • Fitness centre
  • Spa services

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 920000.0 per night.

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: VND 920000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Pearl
Hanoi Pearl Hotel
Hotel Hanoi Pearl
Hotel Pearl Hanoi
Pearl Hanoi
Pearl Hanoi Hotel
Pearl Hotel Hanoi
Hanoi Pearl Hotel Hotel
Hanoi Pearl Hotel Hanoi
Hanoi Pearl Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Pearl Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 29 Sept,2022, prices found for a 1-night stay for 2 adults at on 1 Oct,2022 start from S$90.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi Pearl Hotel?

Hanoi Pearl Hotel doesn't offer parking.

What time is check-in at Hanoi Pearl Hotel?

Check-in begins at 2 PM.

What time is check-out at Hanoi Pearl Hotel?

Checkout is at noon.

Where is Hanoi Pearl Hotel located?

Located in Old Quarter, this hotel is steps away from Hoan Kiem Lake and Hang Gai Street. St. Joseph's Cathedral and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 21 minutes.

Can I cancel my reservation for free at Hanoi Pearl Hotel and receive a full refund?

Yes, Hanoi Pearl Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hanoi Pearl Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 550 out of 995 reviews
5 - Excellent 55%
Rating 4 - Good. 362 out of 995 reviews
4 - Good 36%
Rating 3 - Okay. 68 out of 995 reviews
3 - Okay 7%
Rating 2 - Poor. 9 out of 995 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 995 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Thomas
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel I stayed in during my visit to Vietnam. They upgraded me to an Executive Suite with a great view and great luxury. The staff were excellent, and the free breakfast buffet was amazing. The location is perfect, just a short walk from the Hoan Kien lake, right in dowtown Hanoi, but off the main street enough to be quiet at night
Stayed 2 nights in Sep 2022

5/5 Excellent

HIROBUMI
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location I will repeat this hotel again
Stayed 3 nights in Sep 2022

5/5 Excellent

Kevin
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nil
Stayed 2 nights in Aug 2022

4/5 Good

wendy
Travelled with group
Liked: Cleanliness, staff & service
Looks dated from lobby to restaurants and my room. May need to refresh
Stayed 1 night in Jun 2022

5/5 Excellent

John
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Down a narrow back street, very busy street @ the weekend's. But very well located for the old quarter and other nearby attractions, lake is a 2min walk away, hop on hop off bus stop #1 is only 5 mins (lakeside) decent breakfast, very attentive staff. Willstay again when next in Hanoi.
Stayed 5 nights in Apr 2022

4/5 Good

Caro, California
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa offers excellent services and the buffet breakfast has an Asian side & an American side - also, wonderful fresh fruit juices every day! There is a concierge to help you book tours in Hanoi and short journeys in other cities. The staff is fantastic and always ready to help - Want to thank in particular Dominic (Reception) and Nam & Henry (Doormans).
Stayed 7 nights in Feb 2020

3/5 Okay

Verified traveller
Travelled with family, Business traveller
Good location if you like to hang around the lake and old quarter. other than that hotel is an ordinary nothing fancy, dated and noisy need upgraded. I booked two nights room details and photo was discribed totally different from the actual room given. Disappointing.
Stayed 2 nights in Feb 2020

5/5 Excellent

Ryan, New York, USA
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanoi Pearl Hotel is situated in the heart of the Hoan Kiem district. Just excellent location for everything ( all the tourist spots, restaurants, of course massage spas). Our triple room was spacious and clean, great bathroom w/ bathtub was decorated with Mable stones. We enjoyed free breakfast buffet starts at 6am. Nice selections, foods were delicious! But their strongest part is their staffs. They smile from their hearts and willing to assist their clients with any issues. Three of us booked two days Halong Bay Cruise with Trang/ Guest relations officer. Her thoughtful recommendations made our cruise trip experience successful and memorable. Front desk staffs were amazing too. They brought extra portable heater for my mom and she had a really comfortable sleep at night. We definitely will stay again at Hanoi Pearl Hotel whenever we visit to Hanoi.
Stayed 1 night in Jan 2020

3/5 Okay

Warren, Chicago
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice location, great breakfast but I asked for a Grab taxi to the airport and got a rip-off taxi service. Fare was twice what it should have been. It was a metered taxi. Felt totally betrayed by the staff. Iโ€™ll never stay there again. Itโ€™s not the money but the intent was absolutely despicable. Never again!!!
Stayed 3 nights in Jan 2020

5/5 Excellent

Elyse
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location, Very helpful staff
We stayed here for one night in transit, and the staff was very friendly, and super helpful. We left early the next morning, but a few days later on our way back through Hanoi, we got dropped off here while we waited for our next ride. Although we weren't booked again for another night, they treated us the same, and were extremely helpful. They spoke to our driver for us (we don't speak vietnamese) and walked us to our car which was down the street.The breakfast was delicious, and the hotel was very new and clean. Overall we were very happy with our stay
Stayed 2 nights in Dec 2019