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Hanoi Royal Palace Hotel 2

Photo gallery for Hanoi Royal Palace Hotel 2

Premium bedding, memory-foam beds, minibar, in-room safe
Terrace/patio
Premium bedding, memory-foam beds, minibar, in-room safe
Premium bedding, memory-foam beds, minibar, in-room safe
Premium bedding, memory-foam beds, minibar, in-room safe

Overview of Hanoi Royal Palace Hotel 2

VIP Access

Hanoi Royal Palace Hotel 2

4.0 star property

9.2/10 Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Business services
  • Laundry
Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000

Explore the area

  • Popular LocationSt. Joseph's Cathedral6 min walk
  • Popular LocationHoan Kiem Lake8 min walk
  • Popular LocationHanoi Opera House19 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Hanoi

Located on a lake, Hanoi Royal Palace Hotel 2 is in Old Quarter neighbourhood and is connected to a shopping centre. Vietnamese National Tuong Theatre and Red Moon Gallery are cultural highlights, and some of the area's landmarks include St. Joseph's Cathedral and Flag Tower of Hanoi. Hanoi Botanical Garden and Thu Le Park are also worth visiting. Guests love the hotel's central location.
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Map

What's nearby

  • Hang Gai Street - 5 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Dong Kinh Nghia Thuc Square - 7 min walk
  • Hoan Kiem Lake - 8 min walk
  • Hanoi Opera House - 19 min walk

Getting around

  • Hanoi Railway Station - 13 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

About this property

Hanoi Royal Palace Hotel 2

4-star hotel located in Old Quarter
Hoan Kiem Lake is located near Hanoi Royal Palace Hotel 2, which provides a round-trip airport shuttle, a terrace and a library. Treat yourself to a massage or other spa services. The on-site restaurant, Royal, features Vietnamese cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a 24-hour business centre.
Other perks include:
  • Train station pick-up service, a TV in the lobby and luggage storage
  • A reception hall, multilingual staff and a 24-hour front desk
  • A front desk safe, a lift and ATM/banking services
  • Guest reviews give top marks for the family-friendly amenities, central location and helpful staff
Room features
All 45 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and air conditioning.
Extra amenities include:
  • Children's slippers and cots/infant beds
  • Memory foam beds and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, fridges and free tea bags/instant coffee

Languages

English, French, German, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • Royal

Things to do

  • Spa services

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Spa

  • Massages

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Memory-foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Children's slippers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

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Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Cots (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Frequently asked questions

Is Hanoi Royal Palace Hotel 2 pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 28 Nov,2022, prices found for a 1-night stay for 2 adults at on 7 Dec,2022 start from S$171.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi Royal Palace Hotel 2?

This hotel doesn't offer parking.

What time is check-in at Hanoi Royal Palace Hotel 2?

Check-in begins at 2 PM.

What time is check-out at Hanoi Royal Palace Hotel 2?

Checkout is at noon.

Does Hanoi Royal Palace Hotel 2 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Hanoi Royal Palace Hotel 2 located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Da Market and Hoan Kiem Lake. Vietnamese National Tuong Theatre and Red Moon Gallery are also within 5 minutes. Hanoi Railway Station is 13 minutes by foot and Hanoi Long Bien Station is 17 minutes.

Can I cancel my reservation for free at Hanoi Royal Palace Hotel 2 and receive a full refund?

Yes, Hanoi Royal Palace Hotel 2 offers free cancellation on select room rates, because flexibility matters! Please refer to Hanoi Royal Palace Hotel 2 cancellation policy on our site for more details about any exclusions or requirements.

Hanoi Royal Palace Hotel 2 Reviews

Hanoi Royal Palace Hotel 2 Reviews

Overall score and ratings

9.2

Wonderful

Rating 10 - Excellent. 50 out of 60 reviews" "
" "10 - Excellent 83%
Rating 8 - Good. 1 out of 60 reviews" "
" "8 - Good 2%
Rating 6 - Okay. 4 out of 60 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 4 out of 60 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 1 out of 60 reviews" "
" "2 - Terrible 2%

9.3/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

scott
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Royal Palace Hotel on our first arrival to Hanoi.Tommy and Max organization tours to Sapa, Halong Bay and Ninh Binh. We left our luggage in storage, feeling home as we came back. All staff members were most helpful and welcoming. The rooms were great, clean and comfortable. Very good breakfast. Great location. We followed recommendations choosing Hanoi Royal Palace, and can now add our recommendation with pleasure
Stayed 1 night in Nov 2022

10/10 Excellent

Jonce
Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Hanoi Royal palace hotel so much. Their staffs was very kindly and friendly, very nice with lovely smile. We loved our room designed and hotel designed with French style was beautiful and classic. We did to booked short trip with travel desk by them as Ha long bay, ninh binh tour was great too. This hotel is fantastic location close to Lake, walking streets, night market and many Gallery shops, coffee shops and restaurant.

10/10 Excellent

Jonce
Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, everything you need is right at your doorstep. Snow on the front desk is a delight and more than helpful for whatever you need, as is the manager Max, Tomy especially when researching places to eat, tours etcโ€ฆspecial mentions go to David and Ming for making sure my room and luggage was well presented and taken care of. I stayed on the 6th floor and the massive private balcony offered the perfect place to relax after a big day exploring, and take in the magnificent view and atmosphere of Hanoi. the room itself was well appointed and very comfortable. fantastic bedding and a very spacious bathroom. will defiantly be booking here again on my next visit. thanks for having me flora, it was a treat! regards lucas.

10/10 Excellent

Jonce
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location in the Old quarter. Nice quiet end of the street but still smack bang in the middle. Staff were very friendly and helpful. I canโ€™t thankTomy,Max, Lien and Snow (and all the other staff) enough. Very welcoming. A pleasure to return to and relax after a hard day exploring. 10/10

6/10 Okay

Steven
Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The location was good. The kitchen staff were very pleasant. Breakfast was very basic. However, I would not recommend the breakfast option and would recommend going around the area to look for breakfast instead. Unfortunately, a couple of guys at the reception gave out quite dishonest vibes and were obviously trying to mark up charges for various services. I stopped asking them for any advise and there displeasure was palpable

10/10 Excellent

Gmason
Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy our stay in the old quarter. Tomy helped us to book tours to Sapa and Ninh Binh as well as train tickets which was most helpful - would definitely stay here again next time in Hanoi!
Stayed 1 night in Aug 2022

10/10 Excellent

Gmason
Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is centrally located so itโ€™s within walking distance to many sights. Eateries are plentiful so you will never go hungry. The staff does an awesome job to keep the property clean and smelling good. I love coming back to the hotel after a long day. Lastly the service is top notch. As soon as I made the booking, Tomy has assisted me from arranging the Halong Bay trips to my many days of stays in Hanoi, even obliging to some off-the-book requests. Also I want to mention the other staff of Royal palace hotel, everyone made my stay so pleasant.
Stayed 1 night in Aug 2022

10/10 Excellent

Gmason
Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, the staff, there is a really sweet lady who checked us in with a softer voice, I forgot her name but she absolutely made us smile from the very first moment! I felt so taken care of, and the hotel itself is beautiful. I really liked the room, the facilities and the breakfast. Overall it was such a pleasant stay in a really perfect location in Hanoi. You can reach anything you want to on foot if you're a bit of an adventurer!
Stayed 1 night in Aug 2022

10/10 Excellent

Yin Cherng
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Max is very helpful, speaks good English, and staff Alex is very friendly. Will visit the hotel again when we visit Vietnam once more. The location is convenient.
Stayed 1 night in Oct 2022

10/10 Excellent

Rahma
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location and has a high degree of luxury. The staff were super friendly and always did their best to fulfull our wishes. Highly recommeded. The hotel has just renovated in 2020, so it looks brand new from inside. The staff is super friendly and location is awesome, since it is only walking distance to Hoan Kiem Lake, where u can fully absorb the vibe of Ha Noi. Highly recommeded.
Stayed 1 night in Sep 2022