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Hanoi Royal Palace Hotel 2

Photo gallery for Hanoi Royal Palace Hotel 2

Primary image
Premium Suite Large Balcony City View | Terrace/patio
Premium bedding, memory-foam beds, minibar, in-room safe
Premier Royal Suite City View | Premium bedding, memory-foam beds, minibar, in-room safe
Royal Suite, City View (2 Double and 1 Single Bed) | Premium bedding, memory-foam beds, minibar, in-room safe

Overview of Hanoi Royal Palace Hotel 2

VIP Access

Hanoi Royal Palace Hotel 2

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000

Explore the area

  • Popular LocationSt. Joseph's Cathedral6 min walk
  • Popular LocationHoan Kiem Lake8 min walk
  • Popular LocationHanoi Opera House19 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)24 min drive

VIP Access

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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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About this area

Hanoi

Located on a lake, Hanoi Royal Palace Hotel 2 is in Old Quarter neighbourhood and is connected to a shopping centre. Vietnamese National Tuong Theatre and Thang Long Ca Tru Theatre are cultural highlights, and some of the area's landmarks include St. Joseph's Cathedral and Flag Tower of Hanoi. Train Street and Hanoi Botanical Garden are also worth visiting. Guests love the hotel's central location.
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Map

What's nearby

  • Hang Gai Street - 5 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Dong Kinh Nghia Thuc Square - 7 min walk
  • Hoan Kiem Lake - 8 min walk
  • Hanoi Opera House - 19 min walk

Getting around

  • Hanoi Railway Station - 13 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

About this property

Hanoi Royal Palace Hotel 2

4-star Art Deco hotel connected to the convention centre in Old Quarter
Along with a restaurant, this hotel has a snack bar/deli and a 24-hour business centre. WiFi in public areas is free. Additionally, spa services, 24-hour room service and a business centre are on-site.
Hanoi Royal Palace Hotel 2 offers 45 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, French, German, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • Royal

Things to do

  • Karaoke
  • Spa services

Family friendly

  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Spa

  • Massages

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory-foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar
  • Fridge

More

  • Children's slippers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

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Air conditioned
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Free WiFi
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Guest rating 4.5+
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Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Royal 2
Hanoi Royal Hotel 2
Hanoi Royal Palace
Hanoi Royal Palace 2
Hanoi Royal Palace 2 Hotel
Royal Palace 2 Hanoi
Royal Palace 2 Hotel Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel 2
Royal Palace Hotel 2 Hanoi
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Frequently asked questions

Is Hanoi Royal Palace Hotel 2 pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 17 Aug,2022, prices found for a 1-night stay for 2 adults at on 30 Aug,2022 start from S$57.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi Royal Palace Hotel 2?

This hotel doesn't offer parking.

What time is check-in at Hanoi Royal Palace Hotel 2?

Check-in begins at 2 PM.

What time is check-out at Hanoi Royal Palace Hotel 2?

Checkout is at noon.

Does Hanoi Royal Palace Hotel 2 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Hanoi Royal Palace Hotel 2 located?

Located in Old Quarter, this hotel is steps away from Hang Da Market and Vietnamese National Tuong Theatre. Ly Trieu Quoc Su Pagoda and Hang Gai Street are also within 5 minutes. Hanoi Railway Station is 13 minutes by foot and Hanoi Long Bien Station is 17 minutes.

Can I cancel my reservation for free at Hanoi Royal Palace Hotel 2 and receive a full refund?

Yes, Hanoi Royal Palace Hotel 2 offers free cancellation on select room rates, because flexibility matters! Please refer to Hanoi Royal Palace Hotel 2 cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 17 out of 19 reviews
5 - Excellent 89%
Rating 4 - Good. 0 out of 19 reviews
4 - Good 0%
Rating 3 - Okay. 1 out of 19 reviews
3 - Okay 5%
Rating 2 - Poor. 1 out of 19 reviews
2 - Poor 5%
Rating 1 - Terrible. 0 out of 19 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.6/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled fresh and it was clean. Beds were very comfortable and good quality. AC worked nicely. Location is excellent. The room was as in the pictures. Got new towels daily and free water etc. Staff were exceptionally polite and always greeting with a smile. Really awesome value for money and would definitely stay again.
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start... The entire experience as a whole was amazing, the staff was insanely helpful and accommodating, they basically are your own personal travel agents, arranging everything, including your excursions to other hotels and places. The rooms were very nice and relaxing, nothing to complain about there. The Managers at the front desk have memories that borderline superhuman abilities, they knew more about our plans than we did. After our stay we went to Sapa and Ninh Binh for 2-3 days and meanwhile the Royal Palace Hotel 2 kept our big luggage safe and each time we came back to jump to another location they eagerly greeted us with fresh drinks and offers to let us shower while waiting for a bus/limousine, along with bringing us our clean laundry we left with them while we were away. I could not recommend this place more. The absolute best experience of hour 3 week vacation in Vietnam is not a location or event, itโ€™s the staff of this hotel, the absolute best in their field! Definitely we will come back to this hotel!
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the bed, it was super comfortable! It was also surprisingly quiet even though we were close to some busy streets. The staff were so helpful and friendly. They helped us arrange for a motorbike rental and also helped us sort of SIM cards, which we had a bit of trouble doing ourselves. A big thanks to Justin and his team for taking care of us.
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was very helpful. Property in a very good location. Overall, room is pretty clean.
Stayed 5 nights in Aug 2022

5/5 Excellent

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a very comfortable stay. Hotel staffs were super friendly and helpful during our stay. Our room was nice and clean, looking exactly like what's on the photos. Definitely recommend for those who visit Hanoi and want to stay around the city center.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly as they welcomed us. Good welcome drinks and fruits. The room we booked was clean with a nice balcony, beds were comfy and the hotel is in a nice location as it's in the heart of the old quarter so u can just go out at night and enjoy the nightlife nearby. Breakfast was also nice.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where all very friendly and helpful with everything including tours, money exchange, taxis, information on Hanoi and how to get around. The rooms were very clean and tidy and the the breakfasts were wonderful!! Would definitely refer other people to stay here!
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location in the old city centre. We ended up booking most of our trip with the great staff member Tom.He gave us all the information needed and we can recommend the tours that she offered. Especially the Sapa trip and Halong Bay.
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with group
Disliked: Cleanliness, property conditions & facilities
ํ˜ธ์•ˆ๋ผ์— ์—์„œ 10~15๋ถ„ ๋„๋ณด๊ฑฐ๋ฆฌ์— ์œ„์น˜ํ•ด์„œ ์ƒ๋Œ€์ ์œผ๋กœ ์กฐ์šฉํ•œํŽธ. ๊ทผ์ฒ˜์— ๋งˆ์‚ฌ์ง€์ƒต๋“ค์ด ๊ฐ€๊นŒ์›Œ์„œ ์ข‹์Œ. ๋‹ค๋งŒ ์—˜๋ ˆ๋ฒ ์ดํ„ฐ๊ฐ€ 2์ธต๋ถ€ํ„ฐ ์žˆ์–ด ์ด์šฉํ•˜๋ ค๋ฉด ๊ฑธ์–ด์„œ ์˜ฌ๋ผ๊ฐ€์•ผ ํ•จ. ํŠน์ดํ•˜๊ฒŒ ์—˜๋ ˆ๋ฒ ์—ํ„ฐ๊ฐ€ ๋ฐ˜์ถฉ์— ์žˆ์–ด์„œ ์—˜๋ ˆ๋ฒ ์ดํ„ฐ๋ฅผ ๋‚ด๋ ค์„œ ๋ฐ˜์ธต์„ ์˜ฌ๋ผ๊ฐ€๊ฑฐ๋‚˜ ๋ฐ˜์ธต์„ ๋‚ด๋ ค๊ฐ€์•ผํ•จ. ๋ฃธ ๋ฐ”๋‹ฅ์ด ๋”๋Ÿฌ์šด๋ฐ ๋น„์น˜๋œ ์Šฌ๋ฆฌํผ๊ฐ€ ์—†์–ด ๋งจ๋ฐœ๋กœ ๋‹ค๋‹ ์‹œ ๋ฐœ์ด ๋”๋Ÿฌ์›Œ์ ธ ์‹ ๋ฐœ์„ ์‹ ๊ณ  ๋‹ค๋‹˜. ์˜ค๋ฒ„๋ถ€ํ‚น์„ ํ–ˆ๋Š”์ง€ ๋‹ค๋ฅธํŒ€์€ ์ œ์ผ ์ข‹์€ ๋ฐฉ์„ ์˜ˆ์•ฝํ–ˆ๋Š”๋ฐ ์—†๋‹ค๋ฉฐ ๋‹ค์šด๊ทธ๋ ˆ์ด๋ฅผ ํ•˜๊ฑฐ๋‚˜ ๊ทผ์ฒ˜ ์ˆ™์†Œ์—์„œ 1๋ฐ•์„ ํ•ด์•ผํ•œ๋‹ค๊ณ  ํ•˜๋Š” ๊ฒƒ์„ ๋“ค์—ˆ์Œ. ์˜์–ด๊ฐ€ ๊ฐ€๋Šฅํ•œ ์—ฌ์ž์ง์›๋ถ„์€ ์•„์ฃผ ์นœ์ ˆํ•˜๋‚˜ ๋‹ค๋ฅธ ์ง์›๋“ค์€ ์˜์–ด๋ฅผ ๋ชปํ•˜์‹ฌ.
Stayed 4 nights in Aug 2022

2/5 Poor

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
ไบบใฏ่‰ฏใ„ไบบใงใ™ใŒใ€ใ„ใ‚ใ‚†ใ‚‹ใƒ›ใƒ†ใƒซใจๆ€ใฃใฆ่กŒใใจใ‹ใชใ‚Šๅ‡นใฟใพใ™ใ€‚ ใ‚ฟใ‚ชใƒซใŒใจใฆใ‚‚่‡ญใ‹ใฃใŸใ€‚
Stayed 1 night in Jul 2022