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Phoenix Legend Hotel

3.0 star property
Art Deco hotel connected to a shopping centre in Hanoi with a restaurant

Choose dates to view prices

Phoenix Legend Hotel, minutes from Hanoi's ancient quarter, offers dry cleaning, laundry services, a spa with massages and aromatherapy, free WiFi, and a restaurant serving authentic local dishes worth trying after sightseeing.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is S$65
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Double Room, City View

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, City View

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Minibar
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Family With Window

Minibar, in-room safe, desk, laptop workspace

Deluxe Family With Window

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Minibar
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Superior Quadruple with Window

Minibar, in-room safe, desk, laptop workspace

Superior Quadruple with Window

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Minibar
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Double Room, Balcony, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony, City View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room

Minibar, in-room safe, desk, laptop workspace

Junior Double Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Shower/bath combination
Minibar
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Queen Room

  • Sleeps 2

Double Room With Balcony

  • Sleeps 2

Honeymoon Suite

  • Sleeps 2

Deluxe Triple Room

  • Sleeps 3

Family Quadruple Room

  • Sleeps 4

One Bedroom Triple

  • Sleeps 3

Superior Room With Double Bed

  • Sleeps 2

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About the area

Map
14A Chan Cam Street-Hoan Kiem District, Hanoi Old Quarter, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪Phở 10 Lý Quốc Sư - ‬1 min walk
  • ‪Phở Gà Nguyệt - ‬1 min walk
  • ‪Ngõ Tạm Thương - ‬2 min walk
  • ‪Blackbird Coffee - ‬1 min walk
  • ‪Thái Đạt - Đồ Nướng Trung Hoa - ‬1 min walk

About this property

Phoenix Legend Hotel

Hotel near Hoan Kiem Lake
St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market are located near Phoenix Legend Hotel, which provides dry cleaning/laundry services, a 24-hour business centre and a restaurant. Treat yourself to spa services, such as a facial, a Thai massage or aromatherapy. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Express check-out, a lift and multilingual staff
  • Smoke-free property, a front desk safe and luggage storage
Room features
All guest rooms at Phoenix Legend Hotel feature thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and computers.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch plasma TVs with cable channels
  • Electric kettles, daily housekeeping and desks

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  • Air conditioning
  • Laundry
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 500 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: VND 230,000 for adults and VND 119,999 for children
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Spa

  • Aromatherapy
  • Facials
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • Computer

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 200000.0 per day.

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 230000 for adults and from VND 119999 for children
  • Airport shuttle fee: VND 357000 per vehicle (return)
  • Rollaway bed fee: VND 200000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hanoi Serendipity
Hanoi Serendipity Hotel
Hotel Serendipity
Hotel Serendipity Hanoi
Serendipity Hanoi
Serendipity Hotel
Serendipity Hotel Hanoi
Hanoi Serendipity Hotel
Phoenix Legend Hotel Hotel
Phoenix Legend Hotel Hanoi
Phoenix Legend Hotel Hotel Hanoi

Frequently asked questions

Is Phoenix Legend Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Phoenix Legend Hotel?

As of 7 Nov, 2025, prices found for a 1-night stay for 2 adults at Phoenix Legend Hotel on 9 Nov, 2025 start from S$65.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Phoenix Legend Hotel?

There is free parking nearby.

What time is check-in at Phoenix Legend Hotel?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Phoenix Legend Hotel?

Checkout is at 11:30 AM.

Does Phoenix Legend Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 357000 per vehicle applies.

Where is Phoenix Legend Hotel located?

Located in Old Quarter, this hotel is steps away from Hang Da Market and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot.

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Reviews

Phoenix Legend Hotel Reviews

8.4

Very good

8.6

Cleanliness

9.2

Location

8.8

Staff & service

7.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 66 out of 128 reviews
Rating 8 - Good. 32 out of 128 reviews
Rating 6 - Okay. 17 out of 128 reviews
Rating 4 - Poor. 5 out of 128 reviews
Rating 2 - Terrible. 8 out of 128 reviews

Reviews

2/10 Terrible

Tho

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Sep 2025

6/10 Okay

Steven paul

Liked: Cleanliness, staff & service
Staff were good, no complaints. You get what you pay for, average hotel. T.v wasnt working as usual in vietnam. The safe in room didnt have batteries, so was unusable, breakfast is in another hotel 1 minutes walk, good selection on offer, very good.
Stayed 2 nights in Dec 2024

6/10 Okay

Diem

Liked: Cleanliness
Disliked: Amenities
To eat breakfast, you have to walk to other location, and the food were limited
Stayed 4 nights in Aug 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT, UNDER ANY CIRCUMSTANCE, STAY AT THIS DISGUSTING PROPERTY. THE HEAVY SET GUY MANAGING THE PROPERTY IS EXTREMELY RUDE AND WILL TRY TO RIP YOU OFF. LOOK AT THE OTHER REVIEWS OF STAFF STEALING FROM GUESTS. After an extremely long transcontinental flight, we were very tired but excited about our family trip back to Vietnam. As soon as we walked in, the fat f*ck running this extremely dirty and run down hotel tried to scam us into paying extra for breakfast and showed a bogus document from Expedia stating that we booked our stay for only 3 guests. Even after I showed him my receipt from Expedia, clearly showing 5 guests he insisted that we were in the wrong. We actually own rental property and use Expedia so I knew immediately he was lying and fabricated a fake document. After I threatened to cancel my reservation and give him a bad review, he finally shut his big mouth. When we finally got up to our room, we immediately noticed it was absolutely filthy, super run down, black mold everywhere and the bathroom door didn’t even close all the way which means no privacy when showering. We had to book another hotel late at night and pay double the normal price. My wife and children are Vietnamese and lived in Vietnam for many years so we know what to expect and this was not even close to a one star experience. My photos back up all my claims so if these clowns try to respond with a denial, you know what the truth is. We are filing an official complaint with Expedia
Stayed 1 night in Mar 2025

6/10 Okay

CHANGHUN

Disliked: Cleanliness

저렴하게 지내기 좋은 호텔

가격이 싸고 위치가 좋음. 조식이 무료임. 그런데 깨끗하지는 않음.
Stayed 5 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

広い部屋と便利な立地

帰国日前に一泊いたしました。広い部屋だったので帰国前で荷物をまとめるのに助かりました。バスタブ付きでしたが、湯をためている間に水になりました。タオルはバスタオルのみでしたので、必要な方はハンドタオルなど持参するとよいと思います。朝食は他ホテルでしたが、とても美味しかったです。チェックアウト後荷物を預かってもらいましたが、フロントから目の届くところに置いてくれていたので安心でした。バス停からちょっと距離がありますが、周辺は食堂がたくさんあり、ホアンキエム湖へも旧市街へも近くて便利でした。
Stayed 1 night in Dec 2024

2/10 Terrible

Teddy

Disliked: Cleanliness, property conditions & facilities, room comfort

Do Not Stay Here

It was not a good experience. First the room smelled dank. That’s partially due to a leak in the sink. Told them when we first arrive there after check in. They say they will dice it. They never did. Told them the second day again. They never fixed it. I asked them for extra towel so we can line the restroom floor due to the leak. They said they ran out. They keep passing the buck from the night and shift. On the 3rd day. They change rooms for us. They say they will move our luggage for us. They never did. In the second room the shower head holder was broken. When you turn it on it sprayed everywhere in the restroom due to high water pressure. Second issue was the bath towels. They are old and tattered. Looks disgusting. More like a rag. Third issue is the breakfast buffet. You have to walk 100 meters to a different hotel. Not convenient. The selection there is terrible. I’ve stayed in Hanoi several time and this by far is the worst hotel ever.
Stayed 3 nights in Nov 2024

8/10 Good

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Location, Great Value.

Great budget hotel in an excellent location in the Old Quarter, surrounded by restaurants, cafés, spas, and countless other shops and services. Tour companies, currency exchange, and laundry services are on every corner. The room was comfortable and spacious, and the hotel has an elevator. They also offer tour services and airport transfers, which is super convenient. The staff is friendly and attentive, always ready to help with any requests or questions. Breakfast is included, though it's served in a building just a 2-3 minute walk away.
Stayed 4 nights in Oct 2024

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt bra hotell
Stayed 4 nights in Sep 2024

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 4 nights in Sep 2024

8/10 Good

Go

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 3 nights in Aug 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Omgeving is ideaal, genoeg eet tentjes en heerlijk!
Stayed 5 nights in Apr 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dining was at another location. No safe in our room, no chair. Broken PowerPoints, so one was Overloaded. No safety latch on door. No hanging facility. No bedside table. BUT was moved to another room which was much better. Staff were accommodating.
Stayed 3 nights in Mar 2024

2/10 Terrible

Rene

Disliked: Staff & service, property conditions & facilities, room comfort

Le pire hôtel à Hanoi en trois ans

Pas de chauffage la première nuit et chauffage insuffisant pour les 2 autres nuits. Climatisation veut dire contrôle de confort en chaleur ou froid. Ici la chaleur n’y était pas
Stayed 3 nights in Jan 2024

8/10 Good

noriaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ハノイ大教会のすぐ近く、小さなホテルやローカルのレストランや土産物屋が大変多く居心地の良い場所にあるホテルです。間口の狭い建物ですが手入れの良い趣のある部屋のホテルです。朝食はすぐ近くのグループのホテルのレストランに案内されました。
Stayed 4 nights in Nov 2023

6/10 Okay

SANGSOO

Liked: Staff & service

저렴하고 오래된 호텔

직원들은 친절하고 위치도 좋았으나 시설들이 너무 오래되어서 깨끗하게 관리가 되지는 않았다. 조식은 근처에 있는 다른 장소에서 먹을수 있는데 나쁘지 않았다
Stayed 3 nights in Nov 2023

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jätte bra
Stayed 1 night in Nov 2023

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were quite friendly and attentive to my and my friends’ needs. The laundry service is fantastic with a fast turn around time. They also helped me with a taxi to the airport which made things very simple and easy. I was disappointed that my room did not have a water boiler, yet they had tea cups in the room.

8/10 Good

song, 愛知

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルスタッフは英語で対応が可能で、必要な説明は可能である。また、場所は賑やかな場所にあり、食事や買い物にも便利である。
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value, great staff.

Excellent location on a quieter street in Hanoi's Old Quarter. The staff was wonderful. The rooms were relatively spacious in comparison to other hotels in Vietnam. Great price for an Old Quarter hotel.
Stayed 1 night in Nov 2019

8/10 Good

HARUNOBU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックイン時に同系列のホテルに変更させられましたが まあまあ快適に過ごせましたが朝食がイマイチでした。
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ハノイの半日観光に

ハノイに昼過ぎに着いて，夜中の日本への帰国便までの時間，スーツケースを預かってもらおうと，直前に予約しました。 タンロン遺跡，ハノイの市街，ホアンキエム湖と，バイクの量に圧倒されながらも歩いて回り，シャワーでさっぱりしてから空港まで送っていただき，無事帰国できました。
Stayed 1 night in Nov 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great small hotel located in the Old Quarter.

This hotel is in a perfect area of the Old Quarter. It is a small hotel located in a narrow side street. The room was very clean and staff was very helpful. The breakfast is good. The location was also very quiet. We were able to walk to most places we wanted to visit. I highly recommend this hotel. A great value
Stayed 1 night in Aug 2019

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

I stayed for 2 days at the Serendipity Hotel during my stay in Hanoi and everything was perfect. Excellent location in old Hanoi, large, quiet and clean rooms. and above all a great staff. Their advice of restaurants and cafes are great, they only offer places frequented by Vietmamese, out of the tourist circuits . A highly recommend for a stay in Hanoi .
Stayed 1 night in Aug 2019

10/10 Excellent

Maddison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel in a good location

We stayed 2 nights in this hotel. The location is very central and you can reach many points well on foot. The staff is very friendly and the check-in was very fast. Also the breakfast fulfilled our expectation. The cleanliness of the rooms is very good. Can be recommended for a city trip of this kind. Thank you for the pleasant stay, hotel staff.
Stayed 1 night in Jul 2019