Ambassador Hanoi Hotel & Spa

Photo gallery for Ambassador Hanoi Hotel & Spa

Primary image
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Ambassador Hanoi Hotel & Spa

Ambassador Hanoi Hotel & Spa

3.5 star property

4.8/5 Exceptional

Top rated for staff & service (4.9/5)

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Parking available
  • Laundry
Map
65 Hang Dieu, Hoan Kiem District, Hanoi, 100000

Explore the area

  • Popular LocationSt. Joseph's Cathedral7 min walk
  • Popular LocationHoan Kiem Lake9 min walk
  • Popular LocationHanoi Opera House9 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive

Choose dates to view prices

About this area

Hanoi

Ambassador Hanoi Hotel & Spa is located in Old Quarter, a neighbourhood in Hanoi, and is near a train station. Train Street and Trinh Cong Son Walking Street are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Hang Da Market and Hang Gai Street. Hanoi Botanical Garden and Thu Le Park are also worth visiting.

What's nearby

  • Hang Gai Street - 5 min walk
  • St. Joseph's Cathedral - 7 min walk
  • Hanoi Old Town Night Market - 7 min walk
  • Hoan Kiem Lake - 9 min walk
  • Hanoi Opera House - 9 min drive

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

About this property

Ambassador Hanoi Hotel & Spa

3.5-star hotel in the heart of Old Quarter, rejuvenated in 2016
At Ambassador Hanoi Hotel & Spa, you can look forward to a round-trip airport shuttle, a free daily manager's reception and dry cleaning/laundry services. Indulge in a massage, a body wrap and a facial at Marvel Spa, the on-site spa. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Self-parking (surcharge), an area shuttle and an area shuttle
  • Smoke-free property, a 24-hour front desk and coffee/tea in the lobby
  • Tour/ticket information, a lift and express check-out
  • Guest reviews speak highly of the overall value and location
Room features
All guest rooms at Ambassador Hanoi Hotel & Spa offer thoughtful touches, such as 24-hour room service and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with digital channels
  • Daily housekeeping and desks

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60ยฐC or hotter

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (VND 3 per day)
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Full-service spa

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property โ€“ August 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch plasma TV
  • Digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Safe

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 400000 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 25 per vehicle (one way)
  • Self-parking fee: VND 3 per day
  • Rollaway bed fee: VND 400000 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Property is also known as

Hanoi Art Boutique
Art Boutique Hanoi
Art Boutique Hotel
Hanoi Trendy Hotel
Art Hotel Hanoi
Boutique Hanoi
Boutique Hanoi Hotel
Boutique Hotel Art
Boutique Hotel Hanoi
Hanoi Trendy
Hanoi Trendy Hotel Spa
Ambassador Hanoi Hotel Spa
Ambassador Hanoi & Spa Hanoi
Ambassador Hanoi Hotel & Spa Hotel
Ambassador Hanoi Hotel & Spa Hanoi
Ambassador Hanoi Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Ambassador Hanoi Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 26 Sept,2022, prices found for a 1-night stay for 2 adults at on 5 Oct,2022 start from S$421.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ambassador Hanoi Hotel & Spa?

Self-parking is available for VND 3 per day.

What time is check-in at Ambassador Hanoi Hotel & Spa?

Check-in is from 3:00 PM - midnight.

What time is check-out at Ambassador Hanoi Hotel & Spa?

Checkout is at noon.

Does Ambassador Hanoi Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 25 per vehicle applies.

Where is Ambassador Hanoi Hotel & Spa located?

Located in Old Quarter, this spa hotel is 0.1 mi (0.1 km) from Vietnamese National Tuong Theatre and 0.5 mi (0.7 km) from Hoan Kiem Lake. Hang Da Market and Hang Gai Street are also within 10 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 15 minutes.

Can I cancel my reservation for free at Ambassador Hanoi Hotel & Spa and receive a full refund?

Yes, Ambassador Hanoi Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Ambassador Hanoi Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 257 out of 316 reviews
5 - Excellent 81%
Rating 4 - Good. 44 out of 316 reviews
4 - Good 14%
Rating 3 - Okay. 12 out of 316 reviews
3 - Okay 4%
Rating 2 - Poor. 3 out of 316 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 316 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.9/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

LeeKaplan, Los Angeles
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Awesome from the room to the food , breakfast was great. Hospitality is really good. Great customer service and friendly staff !!
Stayed 2 nights in Mar 2020

5/5 Excellent

lisa
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Edward, Leicester
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptional. The staff are the best i have ever experienced in a hotel anywhere. Special call out to Ms Nga who sorted out all our taxis and dealt with all our queries. I was sad to leave.
Stayed 4 nights in Feb 2020

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless, Perfect Service and Convenient Location!
I travel every month for leisure and business. I usually stay in Raffles Hotel in Cambodia, Sofitel Legend Metropole in Hanoi, Mandarin Oriental in HK, Four Seasons in BKK, Shangri-la in Jakarta and KL, Westin in Seoul, Hilton in NYC ... Since all the trips I booked for this vacation would only pick us up from hotels in the Old Quarter, I chose Hanoi Trendy Hotel & Spa based on the excellent reviews. Indeed, it is a gem! The service from the staff, especially Nga, Lukas and Johnny, was superb. They were very sincere, helpful and polite. I had some hiccups with a trip caused by the agent I booked with, Lukas helped me to sort it out although it was already close to midnight. Nga helped me to make all the restaurant reservations including our last minute X'mas dinner and all the popular restaurants were already full, she kept calling restaurant after restaurant. When we return from our Sapa trek, Nga and the Bell Captain came outside the hotel to receive us. They even put a handwritten Thank You card and gift on our bed on the last day of our stay. There was so much more they had done, I just couldn't pay enough compliments. The breakfast the hotel prepared for us to bring along on our trip was so nicely packed that the guests from other hotels (including luxurious hotel) on the same trip were very envious. The service from Hanoi Trendy Hotel surpasses the luxurious hotels I have stayed in. It is perfect! I will definitely return and also recommend it to my friends.
Welcoming us back after we return from our Sapa trek
Thank you card and gift on the last day of our stay
Stayed 2 nights in Dec 2019

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless, Perfect Service and Convenient Location!
I travel every month for leisure and business. I usually stay in Raffles Hotel in Cambodia, Sofitel Legend Metropole in Hanoi, Mandarin Oriental in HK, Four Seasons in BKK, Shangri-la in Jakarta and KL, Westin in Seoul, Hilton in NYC... Since all the trips I booked for this vacation would only pick us up from hotels in the Old Quarter, I chose Hanoi Trendy Hotel based on the excellent reviews. Indeed, it is a gem! The service from the staff, especially Nga, Lukas and Johnny , was superb. They were very sincere, helpful and polite. There were some hiccups with a trip caused by the agent I booked with, Lukas helped me to sort out even though it was already close to midnight. Nga helped me to make all the restaurant reservations including our last minute Xโ€™mas eve dinner and all the popular restaurants were already full, she kept calling restaurant after restaurant. Nga and the Bell Captain came outside the hotel to warmly receive us when we came back from our trek. They put a handwritten Thank You card and gift in our room on the last day of our stay ... and so much more they have done. Itโ€™s like having our personal butler 24x7. The breakfast the hotel prepared for us to bring along on our trip was so nicely packed that the guests from other hotels (including 5-star hotel) were envious. The service from Hanoi Trendy Hotel surpasses the luxurious hotels I have stayed in. It is perfect! I will definitely return and also recommend it to my friends visiting Hanoi.
Stayed 4 nights in Dec 2019

5/5 Excellent

YorickInMotion, Sunnyvale, CA
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to old town Hanoi. Friendly staff. The room was a great fit for our family of four.
Stayed 1 night in Dec 2019

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel we stayed in Vietnam
The hotel is clean and rooms are quiet and comfortable. Wifi is very good throughout our stay. All the staff are excellent, providing very good friendly service, from front office to the bellman. Breakfast is very good, with a cooked to order menu, as well as a small delicious buffet spread. We stayed in a family suite with a huge balcony on Level 5.
Stayed 2 nights in Dec 2019

3/5 Okay

Verified traveller
Liked: Cleanliness
Other travellers were really loud, kept us up late at night and then very early in the morning.
Stayed 1 night in Aug 2019

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff!
Stayed 2 nights in Nov 2019