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Hanoi Exclusive Hotel

3.5 star property
Hotel with a restaurant, a short walk to Hoan Kiem Lake

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Photo gallery for Hanoi Exclusive Hotel

2 bedrooms, in-room safe, desk, laptop workspace
Balcony
Exterior
Balcony
Business centre

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room, City View

Terrace/patio

Executive Room, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
2 bedrooms
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Connecting room

2 bedrooms, in-room safe, desk, laptop workspace

Suite Connecting room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
2 bedrooms
Blackout curtains
Bathrobes
  • 40 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Bed

View all photos for Superior Double or Twin Room

2 bedrooms, in-room safe, desk, laptop workspace

Superior Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
2 bedrooms
Bathrobes
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room

2 bedrooms, in-room safe, desk, laptop workspace

Deluxe Quadruple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
2 bedrooms
Bathrobes
Hairdryer
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Honeymoon Room

2 bedrooms, in-room safe, desk, laptop workspace

Honeymoon Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
2 bedrooms
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

2 bedrooms, in-room safe, desk, laptop workspace

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
2 bedrooms
Blackout curtains
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double or Twin Room, Balcony

2 bedrooms, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
2 bedrooms
Bathrobes
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
40 Hang Dieu Street, Old Quarter, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 8 min walk - 0.7 km
  • Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
  • Hanoi Opera House - 20 min walk - 1.7 km

Getting around

  • Hanoi Long Bien Station - 13 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive

Restaurants

  • ‪Ignite Skybar - ‬1 min walk
  • Cộng Càphê 54 Hàng Điếu
  • ‪Bún Bò Nam Bộ Hàng Điếu - ‬1 min walk
  • ‪Thạch Chè Lộc Tài - Hàng Điếu - ‬1 min walk
  • ‪Soul Specialty Coffee - ‬1 min walk

About this property

Hanoi Exclusive Hotel

Hotel near Hoan Kiem Lake
Located close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Exclusive Hotel provides dry cleaning/laundry services, a business centre and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
  • A 24-hour front desk, a front desk safe and tour/ticket information
  • Concierge services, multilingual staff and a lift
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hanoi Exclusive Hotel offer comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Rainfall showers, free toiletries and hairdryers
  • 40-inch Smart TVs with cable channels
  • Free tea bags/instant coffee, daily housekeeping and electrical adapters/chargers

Languages

Chinese (Mandarin), English, French, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Extended parking on site (VND 350,000 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: VND 230,000 for adults and VND 150,000 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 230000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 840000 per vehicle (return)
  • Airport shuttle fee per child: VND 420000 (return), (from 3 to 17 years old)
  • Extended parking fee: VND 350000 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hanoi Xclusive Hotel
Hanoi Exclusive Hotel Hotel
Hanoi Exclusive Hotel Hanoi
Hanoi Exclusive Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Exclusive Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Exclusive Hotel?

Extended parking is available for VND 350000 per day.

What time is check-in at Hanoi Exclusive Hotel?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Hanoi Exclusive Hotel?

Checkout is at noon.

Does Hanoi Exclusive Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 840000 per vehicle applies.

Where is Hanoi Exclusive Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Vietnam National Tuong Theatre, Hoan Kiem Lake and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 13 minutes by foot and Hanoi Railway Station is 16 minutes.

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Hanoi Exclusive Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 77 out of 99 reviews
Rating 8 - Good. 18 out of 99 reviews
Rating 6 - Okay. 1 out of 99 reviews
Rating 4 - Poor. 1 out of 99 reviews
Rating 2 - Terrible. 2 out of 99 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff & location is awesome.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
I chose a room with an interior window because I knew I would not be spending much time in it, if you are going to be in the room, you may want to choose one with a view. The location is perfect for exploring the old quarter and accessing excursions. The property is very clean and the staff is friendly and open to providing any assistance you may need.
Stayed 10 nights in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Great and accomodating staff !
Stayed 24 nights in Nov 2024

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience in Hanoi, the hotel is super well located, amazing staff, delicious breakfast. Will be back.
Stayed 4 nights in Feb 2025

8/10 Good

Saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel i little bit expensive for what it is but great, the guy at the reception is very kind
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Great location in the old town part of Hanoi. Excellent value and really friendly staff. Rooms on the road side are noisy but the double glazing stops the noise, I slept well
Stayed 2 nights in Feb 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is right in the middle of everything. Train Street is only a two minute walk, restaurants, and anything else you want.
Stayed 7 nights in Jan 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of Old Quarter Hanoi. We were in walking distance to everything we wanted to explore. The staff were very kind and helpful with booking rides and tours for us. Breakfast option available as well, good selection. We booked the suite with the patio overlooking the city. Great views!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kareena

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very close walking distance to train street, the lake and night markets with a huge range of places to eat and drink. The staff were very friendly and helpful. Special shout out to Binh and the lady at the desk whose name I have sadly forgotten but who speaks excellent English.
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here was amazingly nice and courteous. I arrived very late at night and they were very accommodating to my needs. The breakfast was filling and quick. Great location in the center of the action but my room was quiet enough so I had no trouble sleeping. Thanks!
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Lovely helpful staff, great breakfast

The staff (especially Binh) were so lovely and helpful with anything that we needed. The breakfast was delicious, fresh fruit and a hot menu with lots of variety. While beds were comfortable, the room and bathroom was a little dated/tired with some brown (mould?) spots in the corners of the shower and bathroom. Location was perfect though, so close to train street and good food everywhere nearby!
Stayed 1 night in Dec 2024

10/10 Excellent

Tat

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful.
Stayed 4 nights in May 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very pleasant!
Stayed 1 night in Mar 2023

10/10 Excellent

Ana Belen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bun, staff of the hotel is friendly; courteous and very helpful. The hotel is centrally located and close to shopping; railroad. Almost everything is walkable. The bathroom needs some cleaning especially the tile grouts. Otherwise, acceptable for the price we paid.
Stayed 3 nights in Nov 2024

8/10 Good

Zainab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

We stayed as a family of 4 and we like the hotel in terms of location,it was the best and the service was always with a smile and always there to help.The rooms were spacious with good bed size.Nothing fancy and luxurious but basic amenities with an excellent location.
Stayed 2 nights in Jul 2023

10/10 Excellent

Min Hyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great just next to Old quarter, the room are nice and modern. But above everything is the kindness of the persons at the reception. They were helping us for anything we need at anytime 24/24. Definitely great value for money and all our family can recommend this hotel.
Stayed 1 night in Mar 2023

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family run hotel. I checked in after midnight and William was waiting for me at the door. Room was spacious and clean. Breakfast was made to order and very good. Great location in old town Hanoi. They make arrangements for any and all excursions. I really liked this hotel.
Stayed 2 nights in Jan 2023

10/10 Excellent

Johnson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel clean brand new room.our room was very clean with spacious bathroom very comfortable. Friendly and the best staff who arranged the trips to Ha Long Bay food tour and Sapa trip for us which were excellent. The best hotel’s location very closed to restaurants and the Hoàn Kiem lake and great service .We really enjoyed staying here and will definitely come back soon. Thank you Michael hotel manager and your staff’s hospitality.
Stayed 1 night in Mar 2023

10/10 Excellent

Min Hyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in Exclusive Hotel in Hotel. The room clean. New hotel and facilities are in order. Breakfast delicious, local and western. Beside main road and 10 mins walk to Hoan Kiem Lake. Plenty of eateries and will not go hungry. Along the street activities, you just immerse the local way of life. The hotel owner is fantastic, welcoming and obliging.
Stayed 1 night in Mar 2023

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located in the center of old quarter of Hanoi. The room was spacious with balcony and hotel very clean. All the staff is friendly and ready to help when needed. The owners : Mia showed us how to do Nems (Spring rolls) and Michael is always ready to help. He is a very good driver with is moto. There is a good variety for breakfast. What a team !
Stayed 1 night in Apr 2023

10/10 Excellent

Siu Yeung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A well located hotel for those visiting the old quarter, and very convenient to shops and restaurants. Very nice and helpful operators. They helped us (went down from their reception counter on 1/F) with our luggage while we were getting off the taxi on a busy street. Good suggestions of dinning places and very helpful in answering our queries. Good communication in English. Room size adequate not big, guess this also applies to other hotels in the old quarter (which are packed with low rise buildings). Buffet breakfast including "made to order" menu (which is a rather extensive one). Would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best staff and service .Our room was very clean and well facilities all what you need. Bathroom was spacious and comfortable. The hotel is very convenient for shopping and eating many restaurants closed by. Break was great with lot of fresh fruits and Pho and many choices to ordered . We booked trips to Halong by Hanoi Exclusive hotel as recommended by the hotel manager Zoom was very delicated and helped us us during my husband’s headache . He looked great after during our stay here. I really appreciated about him and can’t say thanks enough to him and his staff. Thank you for your excellent hospitality .we will be back to Hanoi Exclusive hotel for sure.
Stayed 1 night in Mar 2023

2/10 Terrible

Patricia Eugenia Alvarez de

We could no go due to incompetent Batik staff member at Kuala Lumpur airport. I have asked for refund to Expedia without success. Hotel is not willing to refund me for the failed trip.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, cold A/C and nice people.

The people were very helpful and spoke good English. The hotel was perfectly located in the center of everything in Old City. If you are traveling to other destinations, I would handle your own transportation because going through them was a challenge because they use the third party that was absolutely horrible. I would handle those logistics personally the next time. Going to Ninh Binh should have taken two hours, and it took us four hours because the transportation company dropped us off at three separate locations and made us move into different vehicles with different people. We were told it was going to be direct.
Stayed 2 nights in Jul 2024

4/10 Poor

Annabelle

Disliked: Cleanliness, amenities, property conditions & facilities
The toilet spray is used extensively throughout the entire room even on the bedsheet and pillow cases. The bedsheet and pillow cases were also sticky and filled with mark stains. The shampoo smell like pesticide. The overall smell of the place is just too intense and really unpleasant.
Stayed 2 nights in Mar 2023