Is Hanoian Central Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

Does Hanoian Central Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of VND 520000 per vehicle applies.

Where is Hanoian Central Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of Hang Ma Street and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Long Bien Station is 8 minutes by foot and Hanoi Railway Station is 22 minutes.

Hanoian Central Hotel & Spa Reviews, Deals & Photos 2025

6/10 Okay

Hiroki

16 Aug, 2025

Liked: Staff & service

My stay was fine overall, and the staff—young guys—were friendly and helpful. That said, it’s a pretty standard apartment hotel, so I wasn’t quite sure why it’s rated so highly. As I was leaving, I was asked to write a review at the reception, which might explain it.

Stayed 2 nights in Aug 2025

10/10 Excellent

Yumiko

8 Aug, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I treated myself to a massage at the hotel’s spa and it was pure bliss. The space was peaceful, clean, and beautifully decorated. The therapist was professional and tailored the treatment to my needs. It was the perfect way to relax after a long day exploring Hanoi. I highly recommend taking advantage of the spa service during your stay!

Stayed 1 night in Jul 2025

10/10 Excellent

Francis

19 Jul, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel made my first trip to Hanoi really memorable and sweet. From the first minute we stepped feet in the property to the last second we left, every staff member made us feel comfortable, warm and well nurtured. Thanks again for being genuinely nice and extremely generous

Stayed 3 nights in Jul 2025

10/10 Excellent

Lim

13 Jul, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

During my business trip, I found Hanoian Central to be a perfect retreat. It's right in the center, yet surprisingly quiet. The Wi-Fi was fast, the bed comfortable, and the staff extremely professional. After a long day of work, it was a pleasure to return to such a calm, clean space. I’ll definitely return for my next trip to Hanoi. Excellent choice for business travelers!

Stayed 1 night in Jul 2025

10/10 Excellent

Lim

13 Jul, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What impressed me most at Hanoian Central was the warm, personal service. The staff made me feel like a valued guest every moment. My room was neat, cozy, and had everything I needed. I especially appreciated the peace and quiet after a busy day exploring. Breakfast was a delight, with traditional Vietnamese dishes. I truly felt at home and will recommend this place to all my friends visiting Hanoi.

Stayed 1 night in Jul 2025

10/10 Excellent

Priyeshkumar

21 Jun, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hanoi is lively and vibrant, but stepping into Hanoian Central felt like steeping into a peaceful retreat. After long walks and traffic noise, returning to the hotel's calm atmosphere, scented spa corridor and gentle staff was such a comfort. The welcome drink, cold towels, and soft lighting set the tone. I slept so well here, and that's not something I say often while traveling

Stayed 1 night in Jun 2025

10/10 Excellent

Priyeshkumar

21 Jun, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Vietnamese coffee at breakfast here is so strong and good. It became part of my daily ritual. But more than that, I loved the people. One morning I spilled my cup and felt embarrassed, but a kind staff member quickly cleaned it up and brought me a fresh cup with a smile. No judgment, just kindness. Small moments like that make this hotel unforgettable

Stayed 1 night in Jun 2025

10/10 Excellent

Priyeshkumar

21 Jun, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had an early flight and were worried about getting a taxi on time.The front desk arranged everything the night before, packed us a breakfast to go with sandwiches and bananas, and had the driver waiting 10 minutes early. Everything was seamless. That kind of reliable support made our travel stress-free. Truly grateful!

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

20 May, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect vacation with great breakfast, clean rooms, comfortable beds, solid massages at Vita Spa and night drinks at the bar. The location is fantastic and the staff are incredibly helpful. I'd like to personally thank Mr. Toan who showed us to our room and helped us with great dinner recommendations in the area. He also ensured we had a take away breakfast to have at the airport which no other hotels we stayed before did. Thank you Toan and the rest of the amazing staff for making our trip extra special

Stayed 1 night in May 2025

10/10 Excellent

Sayedul

17 Feb, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We had an excellent stay. If I consider the hotel rate, I would give all five star ratings. Very helpful and cordial staff.

Stayed 4 nights in Feb 2025

10/10 Excellent

Cheah

9 Apr, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staying at Hanoian Central Hotel & Spa was a fantastic experience! The rooms were stylish and comfortable, the breakfast was delicious, and the service was top-notch. What really impressed me was the hotel's tour services. I booked a Ninh Binh day tour, and it was one of the best travel experiences I’ve had. The hotel ensured that the tour was well-organized, with a small group, excellent service, and no hidden costs. I highly recommend staying here and booking your tours through them!

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

20 May, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was very impressed with the warm hospitality from the moment I arrived. The front desk staff greeted me with bright smiles and a welcome drink of tea and delicious mung bean cakes. I like the cakes so much that I asked where to buy them, and the staff kindly recommended a nearby local shop and even gave me a map. They also introduced me to their Ha Long Bay and Trang An tour in a very detailed and friendly way. Although I couldn't join the tours this time due to personal plans, I look forward to trying them on my next visit

Stayed 1 night in May 2025

10/10 Excellent

Noriko

28 Apr, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Andrew was super helpful during our check in and check out process. He helped with luggage, got us welcome drinks and made sure we had everything we needed. He also gave us a quick walking route to train street and made excellent dinner suggestions. The hotel's location is ideal quiet at night but close to everything. The room was modern, the AC worked perfectly, and the bed was super soft. We felt so cared for during our stay. Thank you, Hanoian Central Hotel Team!

Stayed 1 night in Apr 2025

10/10 Excellent

Yuk Choi

27 Apr, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A memorable stay with outstanding staff

Staying at Hanoian Central Hotel & Spa was a highlight of my trip to Vietnam. The hotel's central location made exploring Hanoi effortless. What stood out the most was the staff's dedication to guest satisfaction. They provided excellent dinning recommendations and assisted with tour bookings. The room was spacious, clean and well appointed, offering a comfortable retreat after a day of sightseeing. Breakfast was a delightful experience, with a variety of dishes that changed daily. I left with fond memories and would gladly return in the future

Stayed 1 night in Apr 2025

10/10 Excellent

Sinisa

11 May, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is conveniently located in the old quarter and is beautifully maintained. The staff are accommodating and helpful at all times. Being mainly in English speaker the staff understood everything and helped out in so many ways. The breakfast buffet was fantastic and nothing was hard work. I heard that the hot stone massage here is famous, so I tried and it was really nice because it was massaged with warm stones. I felt truly relaxed. I can't recommend this place enough and wouldn't hesitate to stay at Hanoian Central Hotel again when I return to Hanoi

Stayed 1 night in May 2025

10/10 Excellent

Sinisa

11 May, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location - fantastic ! Right in the middle of the old quarter, and it's so easy to walk to the different tourist places. Around it, we can also easily find great food around, no matter we returned left or right from the hotel. Henry was the first person we really talk to upon arrival. He is the most welcoming, cheerful , wonderful person and made our stay amazing (Else also). He gave us many recommendations for Hanoi, all of which were perfect. Thank you again. If I stay again, I will find him without a doubt

Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

10 May, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

I came to Hanoi for a quick business trip and chose this hotel for its central location and it didn't disappoint. The staff made me check in smooth and even gave me helpful tips on navigating the old quarter. I was able to walk to my meetings, grab great food nearby, and return to a quiet and clean room at the end of the day. The wi-fi was strong, the workspace in the room was convenient, and breakfast always gave me a good start. I especially enjoy sitting outside in the evening when the street became lively with food vendors. The atmosphere was fantastic! I'll definitely chose this hotel again for future work trips

Stayed 1 night in Apr 2025

10/10 Excellent

Woo Sub

10 May, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in the old quarter

This hotel exceeded our expectations in every way. Tucked away in a quiet corner of the old quarter, it offered the perfect balance of convenience and calm. Everything we wanted to see was within walking distances, local coffees, street food, the lake and even train street. The room was very clean and cozy and the breakfast was surprisingly diverse for a boutique hotel. We loved the daily rotation of hot dishes and the strong Vietnamese coffee. What stood out the most was the thoughtful service. Every questions we had was answered with care, and we always felt like the staff truly wanted us to enjoy our stay. We'll definitely come back

Stayed 1 night in May 2025

10/10 Excellent

Aric

9 May, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great way to enjoy the old quarter

Chanced upon this hotel while looking for a 4 star boutique hotel with good reviews. Never expect that the service and facilities would be so good! The hotel itself is pristine with fantastic accommodations and the entire team working there was so nice and helpful. They made the stay that much more incredible. Tu was who we worked with the most and she was wonderful, she gave us recommendations for things to do and eat nearby and they were all phenomenal recommendations. She helped us arrange travel and was always so kind. There's also daily buffet breakfast provided by the hotel, the spread/variety of food is good. Overall, we highly recommend this hotel and will come back again!

Stayed 1 night in Apr 2025

10/10 Excellent

Jean-Pierre

11 Jan, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Hanoi

Central location plus the very efficient and friendly personnel. My wife and I would come back to this hotel.

Stayed 6 nights in Jan 2025

10/10 Excellent

Cheng

8 May, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed our stay at hanoian central hotel. The hotel has this lovely local feel while still being very well maintained and comfortable. The staff were friendly and helpful throughout, thanks in large to Andrew at the reception. He was extremely attentive and kind, helping us book our tour to Ha long Bay and giving us honest advice about what to expect. We especially liked the breakfast setup, small but very fresh, and always with a few warm local dishes to try. One morning we had delicious Vietnamese sticky rice and fresh passion fruit juice. The hotel is also close to all the food hotpots and we found great banh mi, egg coffee and grilled skewers just minutes from the door. It made exploring so easy

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

10 May, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

This was my second time staying here. I stayed last year and had a such a great experience that I knew exactly where to book when coming back to Hanoi. I was pleasantly surprised when whey offered me a complimentary upgrade from a superior room to one with a balcony. That small gesture made me feel so valued as a returning guest. Our room was spotless and well equipped and we appreciated the free daily bottled of water, coffee and tea, Everything else remained perfected: the friendly staff, the clean and quiet room, and the delicious breakfast. It's coming to know that quality stays consistent here

Stayed 1 night in Apr 2025

10/10 Excellent

Cheng

8 May, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I came to Hanoi for short day trip and this hotel was the perfect choice. It was easy to get around from here, and the hotel helped me arrange an airport pickup which saved me a lot of stress on arrival. The room was exactly what i need, clean, quiet and well equipped. The mattress was firm but comfortable, and the blackout curtains helped me sleep in after long flights. We were especially impressed by the service. Elsa at the front desk was a gem, so warm, cheerful and always ready to help with anything we needed. She greeted us every morning with a big smile and gave us useful tips about where to go and what to eat around the city. For anyone doing a short city break or stopover in Hanoi, this is solid, reliable hotel that makes everything easy

Stayed 1 night in Apr 2025

10/10 Excellent

Sinisa

11 May, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Brilliant hotel and had a fantastic time. Made Hanoi even more fun to know that had somewhere in the center that was an oasis of calm to retreat back too. Room are clean and well maintained. The breakfast spread of good and they make it a point to change the spread on daily basic. All the staff member would great you and help with your request throughout your trip to make sure everything is alright. In my case, Qun Anh (Elsa) helped us with my stay, and I saw her each morning at breakfast, she gave me a gift when I was leaving for the airport. Keep up the good work! We will stay at this hotel for future trips to Hanoi

Stayed 1 night in Apr 2025

10/10 Excellent

thomas

2 Oct, 2024

Liked: Amenities

Great price, friendly, clean, wonderful food, great staff, great amenities

Stayed 1 night in Oct 2024

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