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Reviews of Hotel Le Carnot

3.5 out of 5
Hotel Le Carnot
3A Phan Dinh Phung Street, Hoan Kiem District, Hanoi

Reviews

8.2

Very good

Rating 10 - Excellent. 24 out of 94 reviews" "
Rating 8 - Good. 56 out of 94 reviews" "
Rating 6 - Okay. 10 out of 94 reviews" "
Rating 4 - Poor. 3 out of 94 reviews" "
Rating 2 - Terrible. 1 out of 94 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Ken Leow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feb stay
Hotel is very convenient, being approx 5 to 10 mins to Dong Xuan Market and being at a major junction. The receptionist is very friendly and greet us everytime we went in and out. Check in was fast and easy. Breakfast was good, the Manager and staffs is fast, friendly and attentive. I booked the deluxe room with Balcony. Strongly suggest to book this room although it would be nice if it comes with a bathtub. Overall, the hotel is value for money and would definitely stay again if I was in Hanoi.
Stayed 2 nights in Feb 2020
Response from Ms Luyen Tran on 29 Feb,2020
Thank you for your great reviews about us and looking forward to your next stay at our hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist are very friendly and kindly. And restaurants employees are also kindly and friendly,food are delicious.
Stayed 6 nights in Jan 2020
Response from Ms Luyen Tran on 9 Feb,2020
Thank you so much for your staying with us. Hope to see you again soon.

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019
Response from Ms Luyen Tran on 2 Nov,2019
Thank you so much for your staying with us. Hope to see you again very soon.

10/10 Excellent

Inder, Fremont CA

Liked: Cleanliness, staff & service, property conditions & facilities
The entire staff was just wonderful.. Everyone was very polite, very professional, and very helpful.. i am highly impressed.. I will stay there again..
Stayed 2 nights in Sep 2019
Response from Ms Luyen Tran on 17 Sept,2019
Dear Mr. Inder, Thank you so much for taking time to sharing your nice experience of staying with us. Your reviews are the best encouragement for us to do the good work everyday. We are so looking forward to welcoming you again soon. Best regards,

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth considering next time again
location good. Walking distance to old town. Staffs are friendly!
Stayed 4 nights in Jul 2019
Response from Ms Luyen Tran on 29 Jul,2019
Dear Mr./Ms Tan, Thank you so much for your taking time to share with traveller about your experience at Hotel Lecarnot. Your nice words are much appreciated to help us improve our services and motivate us keep up the good work. Wish you all the best and hope to see you again in near future. Best regards,

10/10 Excellent

Chung, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, staff, and breakfast. But the noises from the neighborhood and traffic are penetrating into the rooms; the insulation needs improvement.
Stayed 3 nights in Mar 2019
Response from Luyen Tran on 21 Mar,2019
Dear Mr. Chung, Thank you so much for your staying with us and spending your valued time to write nice reviews about our hotel. It makes us have more motivation to improve hotel's services. We are always looking forward to welcoming you again and promise that we will assign the quiet room for you. Best regards, Hotel Le Carnot

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Ha Le on 17 Dec,2018
Dear Mr Paul, We thank you for taking the time to share your experience and impressions about your stay on Trip Advisor. We are very pleased to see that you enjoyed your stay with us and be sure that we will share your kind words to the entire team. Indeed, the most rewarding for us is when our guests are satisfied and feel like at home when staying in our hotel and we are constantly working on improving our service. We sincerely hope to have the pleasure of welcoming you back soon. With best regards, Ha Le

8/10 Good

Jiunn-Shyong

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2018
Response from Ha Le on 17 Dec,2018
Dear Mr Jiuhn Shyong, We thank you for taking the time to share your experience and impressions about your stay at our hotel, We are very pleased to see that you enjoyed your stay with us and be sure that we will share your kind words to the entire team. Indeed, the most rewarding for us is when our guests are satisfied and feel like at home when staying in our hotel and we are constantly working on improving our service. We sincerely hope to have the pleasure of welcoming you back soon. With best regards, Ha Le

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2018
Response from Ha Le on 26 Sept,2018
We thank you for taking the time to share your experience about your stay. We are very pleased to see that you enjoyed your stay with us and we are constantly working on improving our service. We sincerely hope to have the pleasure of welcoming you back soon to Super Hotel Hanoi Old Quarter. With best regards,

6/10 Okay

mark, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
In the heart of Hanoi
Staff friendly and provided assistance when needed. Could do with more pillows and softer bed. Chairs and tables required on balconies.
Stayed 2 nights in Nov 2017
Response from Jolie Le - Sale Executive on 7 Dec,2017
Thank you for your comments regarding your staying at the Super Hotel Hanoi Old Quarter. We thank you for the time taken to let us know where we can improve our services to our guests. We will certainly strive to improve our services and will make it a point to ensure that our hotel quality always best. Thank you again for your comments. We look forward to being of service to you again.

8/10 Good

Shig1970

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend hotel in Old Quarter
If you are to look in hotels near the Old quarter, this will be one of your choice. Close to Dong Xuan Market, where you also can enjoy the night market, and Hoan Kiem Lake. And many nice local restaurants nearby. The room is nice and hygiene. Definitely, your choice when you are in town.

10/10 Excellent

senju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable business hotel
Very neat and simple. Its great hotel for business person to visit hanoi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good location.
Spacious room, comfortable bed, and good hotel staff made for a very pleasant and easy stay in Hanoi.

10/10 Excellent

Shig, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near old quarter
Not far away from Old Quarter. Just around 15 minutes walk to Hoan Kiem. You can enjoy the street foods, restaurants and shopping. The hotel is nice and clean. Staff are nice, you can enjoy your stay.
Response from Moon Nguyen on 8 Aug,2016
Dear Mr. Shig, Thank you very much for your review ! It's the big tip for us. We are looking forward to welcome you back ! Have a nice day !

10/10 Excellent

Shig, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice cozy hotel near Old Quarter
The staff are very nice, fast and good service on check-in. The location is very nice, close to the night market and nice local restaurants. Also can enjoy the atmosphere of Hanoian.
Response from Moon Nguyen on 12 Aug,2016
Dear Shig san, Good morning from Super Hotel Hanoi Old Quarter ! Thank you very much for your reivew, It's great to read your kind of words. We are looking forward to welcome you back. Best regards,

8/10 Good

Shig, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Just booked before check in, but the receptionist handled my registration promptly. The room was nice quiet and clean. But you need to be aware there are no bathtubs in the room. It is really nice place to stay on n Hanoi, with good service and atmosphere with reasonable price.
Response from Moon Nguyen on 12 Aug,2016
Dear Shig san, Thank you very much for your great review ! I hope that Super Hotel Hanoi Old Quarter can be your second home in Hanoi. We will try our best to give you the best service. We are looking forward to welcome you back soon. Best regards,

8/10 Good

Shig, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Old Quarter
Located near to Old Quarter. Can enjoy the breeze of Hanoi, can find nice local restaurants.
Response from Moon Nguyen on 12 Aug,2016
Dear Shig san, Thank you very much for your great reivew regarding your recent stay. We are looking forward to welcome you back in near future. Best regards,

8/10 Good

Shig, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Old Quarter
Easy access to Hoan Kiem and Old quarter. Nice local restaurants nearby. And near to the Dong Xuan market,night market.

8/10 Good

Shig, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near old quarter
The hotel is located just outside of old quarter. Just around 15 minutes walk to Hoan Kiem, 10 minutes to Dong Xuan market. And even you can enjoy the street foods as well. Hotel is very clean and staff are very nice. But no bathtubs for superior class room.

8/10 Good

Marcus Leloup

Liked: Cleanliness, staff & service, room comfort
Nice
I've been living in Hanoi when I was a child and the hotel offered all what I wanted for my memory. A perfect summer day with a typical old Hanoian asmosphere Crowded street, trees, electric wires, bill collector bell, children playing in the park, elders doing their exercices the morning... My suit was on the top floor and it was mid summer so it took some hours for the aircon to cool it down (i put it on, go out for some hours then come back). The view on the street is nice if you like it. It's discret hidden by the tree so people down on the street will not see you. The location is good as well by its vicinity to the old quarter. The room it's ok in general. You can chose your pillow I think (as the reception). The literie could be better (more cotton/linen). The only point I do not feel satisfied is the shower rideau, it smelled :D Staffs are friendly and helpful. I have a huge discount on the room, otherwise the full price is around 75/night and for this price you can find much better room elsewhere but again I am totally satisfied because I knew what I was looking when I book here :) Would def recommend for people looking the same things like me.

8/10 Good

Shig, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotels in center of old quarter
The hotel was clean and the service was good. It is about 15minutes walk down to Hoan Kiem. You can enjoy the night market around Dong Xuan, and enjoy the local restaurants. Regrettably there were no bathtubs in superior class.

8/10 Good

Irene, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near Old Hanoi
Very good location at the edge of Old Hanoi. Smaller hotel with very friendly front desk staff. Bring ear plugs if you are sensitive to night time noise.

8/10 Good

CHIUNG-YUAN, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and big room, recommend!!!
This hotel is worth to stay. The room is quite big and the hotel is clean. Breakfast has many choices. Though the hotel is near road, but it would not be so loud. I would recommend this hotel to everybody who would like to travel to Hanoi.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mình hài lòng về Ks
Stayed 2 nights in Jan 2021

10/10 Excellent

ウマダイスキ１, 日本国兵庫県神戸市

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の卵料理とフォーをその場で作ってもらえるサービスはたいへんいいですね。ホテルの前はスクランブル交差点なので一晩中クラクションの音がしていました。ホテルでの外貨両替はおすすめしません。コインランドリーはないので、洗濯はまめにした方がいいです。ウォシュレットはありませんので、ウェットティッシュ持参をおすすめします。部屋にインスタントコーヒーや紅茶、スナック菓子がありますが、全て有料です。近くにコンビニエンスストアがありますからペットボトルの水やポカリスエット、スティックコーヒー、お菓子類は買って持ち込みをおすすめします。
Stayed 4 nights in Jan 2020
Response from Ms Luyen Tran on 29 Feb,2020
Thank you so much for your nice reviews about us. We are so glad to know you got wonderful staying with us. Hope to see you again soon.

8/10 Good

Hoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Ms Luyen Tran on 29 Feb,2020
Thank you for your staying with us. Hope to see you again soon.

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Muy bien, el personal muy atento para buscar transporte.
Stayed 1 night in Jan 2020
Response from Ms Luyen Tran on 7 Jan,2020
Thank you so much for your feedback. Hope to see you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
kind employees, Price is low, but service is best. I can suggestion to my frieds.
Stayed 3 nights in Dec 2019
Response from Ms Luyen Tran on 25 Feb,2020
Thank you so much for your support our service. We are so glad to know you had great experience with us. We are always looking forward to welcoming you again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with nice & clean rooms, very good service!
Very nice Hotel. Clean rooms, excellent service in the reception. Only minus was the restaurant, it seemed a bit too small for the size of the hotel. It was very crowded during the rush hour, i.e. 7.30-8.30, when most of the people need to go there before heading to see the sights. Many items were running out at the same time and one had to wait to find a place to sit down. Otherwise nice, good breakfast.
Stayed 1 night in Nov 2019
Response from Tom on 25 Nov,2019
Thank you and see you soon . Regards ,

8/10 Good

Verified traveller

Stayed 5 nights in Oct 2019
Response from Ms Luyen Tran on 2 Nov,2019
Thank you so much for your reviews about us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
特に問題なかったです。
Stayed 1 night in Sep 2019
Response from Ms Luyen Tran on 16 Sept,2019
Thank you so much for your support. Hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Ms Luyen Tran on 26 Jun,2019
Dear Valued Guest, Thank you so much for taking your valued time to rate good reviews about us. Hope to see you again in near future. Best regards,

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がよかった。
Stayed 3 nights in Jun 2019
Response from Ms Luyen Tran on 26 Jun,2019
Dear Sir, Thank you so much for your staying with Hotel Lecarnot. I'm so glad to know you had satisfied with our service, special the behavior of hotel staffs. We will always try our best to make guest feel like stay at second home. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원들이 영어와 불어에 능통함 의사소통에 지장 없음. 요구사항에 잘 응해준다. 조용한 방이용.
Stayed 3 nights in May 2019
Response from Ms Luyen Tran on 2 Jun,2019
Dear Valued Guest, Thank you so much for your feedback. We are so glad to know you had wonderful stay with us. Hope to see you again soon. Best regards,

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Annie on 21 Apr,2019
Dear Valued guest Thank you for staying and posting nice review on us . We would love to welcome you back soon . Have a nice day Regards ,

10/10 Excellent

hyeong wook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
고품격 완벽한 서비스
수준있는 관리상태, 직원의 고객응대 서비스 베트남에서 가격대비 잘 관리되고 운영되는 호텔임을 느낄 수 있는 호텔이었습니다. 어떤 목적이든 하노이에서 호텔을 찾는다면 다시 찾아 갈 것입니다. 조식을 포함한 모든 시설과 서비스에 만족합니다. 특히 일회용품 부터 작은 부분까지 좀 더 좋고 완벽한 서비스를 제공하고자 하는 호텔운영의 방침을 느낄 수 있었습니다. 추천합니다
Stayed 2 nights in Feb 2019
Response from Luyen Tran on 21 Mar,2019
Dear Valued Guest, Thank you so much for your staying with us. We are so glad to know you had wonderful experience in our hotel. Looking forward to welcoming you again in near future. Best regards, Hotel Le Carnot

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
スタッフがとても親切
Stayed 3 nights in Nov 2018
Response from Ha Le on 7 Jan,2019
Dear Sir, Madam We really thank you for taking the time to write a comment on Trip Advisor. We are delighted to read that you enjoyed your stay with us and that we even exceeded your expectations as this is what we aim for. Be sure that we will also share your comments with our entire team and we all look forward to have the pleasure of welcoming you back in the future. With best regards, Ha Le

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
ホテルは清潔
ホテルは清潔でスタッフの対応も良かったです。交通量の多い側の部屋だったので朝はクラクションの音で目覚めてしまいました。オーバーブッキングなのか1日だけ違うホテルに泊まってくれとなり残念でした。
Stayed 2 nights in Nov 2018

4/10 Poor

Tet

Liked: Cleanliness, room comfort
Disliked: Staff & service
内装はきれいでした。 トラブルがあり初日に別のあまり良くないホテルに宿泊させられました。そこに対するフォローがあまり良くなかった。 それさえなければ、普通でした。
Stayed 4 nights in Nov 2018

8/10 Good

どんしゃんろん, 三重県四日市市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋の設備は排水やお湯の出具合、空調など問題ない。朝食も不満はなくしっかりと食べました。カウンターには日本語ができるスタッフもいます。 ホテルは市街の北に位置していますが、ホーチミン廟、旧市街、ホアンキエム湖など全部歩いて観光してまわりました。 コスパのよいホテルと思います。
Stayed 3 nights in Oct 2018
Response from Ha Le on 7 Nov,2018
Thank you so much for your review. It is a great pleasure to read that you had an enjoyable time at Hôtel Le Carnot Hanoi. We are delighted that the experience met your expectations, we always strive to offer unforgettable experiences to our guests in order to make their Hanoi stay exceptional. We very much look forward to welcoming you soon to Hôtel Le Carnot Hanoi, Kindest regards, Ha Le

8/10 Good

緑のペガサス, 東京

Liked: Cleanliness, staff & service, room comfort
ｔ短いたいたいｚたいざた滞在だｔだｔｔだっただったｇだったがだったが快適にすごせた。ｔｙちょう朝食もよかった。
Stayed 1 night in Oct 2018
Response from Ha Le on 27 Oct,2018
Dear Sir / Madam Thank you for taking the time to leave a comment on Expedia and share your experience. We are delighted that you enjoyed the quality of our service. Be sure that we will also share your comments with our entire team and we all look forward to have the pleasure of welcoming you back in the future. Sincerely, Ha Le

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel comodo
Muy limpio, cómodo y él personal atento.ahh buen desayuno
Stayed 3 nights in Sep 2018
Response from Ha Le on 27 Oct,2018
Dear Sir / Madam Thank you for taking the time to leave a comment on Expedia and share your experience. We are delighted that you enjoyed the quality of our service. Be sure that we will also share your comments with our entire team and we all look forward to have the pleasure of welcoming you back in the future. Sincerely, Ha Le

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2018
Response from Ha Le on 26 Sept,2018
We thank you for taking the time to share your experience about your stay.. We are very pleased to see that you enjoyed your stay with us and we are constantly working on improving our service. We sincerely hope to have the pleasure of welcoming you back soon to Super Hotel Hanoi Old Quarter. With best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Thuy Le - Sale Executive on 26 Jun,2018
Thank you so much for your good feedback. Best Regards.

10/10 Excellent

Yoshiaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Thuy Le - Sale Executive on 18 Jun,2018
Dear Yoshiaki, Thank you for your recent review of our property. We look forward to your next visit. Best Regards,

8/10 Good

ttomu, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
必要十分で満足度の高いホテルです
GW中に３泊利用しました。 高級ホテルのような広いエントランスと日本人が好きなバスタブ、娯楽施設や土産販売こそありませんが、それ以外はまったく遜色ない滞在にはいいホテルです。 枕を選べ、広い快適なベッドがあり、wifiも問題なく接続できます。 様々な国からの観光客が宿泊しています。 テレビには日本の代表的な民放局のものも入ります。 フロント、食堂のスタッフはフレンドリーです。
Stayed 3 nights in Apr 2018
Response from Thuy Le on 11 May,2018
Dear Ttomu, We would like to thank you very much for sharing with us your feedback regarding your stay at the Super Hotel Hanoi Old Quarter I shared your comments with our team. I am glad to see that you enjoyed your experience with us and I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards. Thank you

8/10 Good

Yuichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
観光拠点に良いところ
周辺の旧市街で行われていたナイトマーケットは面白い。土産を買うのに利用した。またロンビエン橋の近くで夕日の写真がよく撮れた。近くにタンロン遺跡、ハノイホーチミン廟も近く観光には利便性が良いところです。
Stayed 2 nights in Mar 2018
Response from Thuy Le - Sale Executive on 14 Mar,2018
Dear Mr Yuichi! Thank you for your so nice feedback. Its so happy to hear that you got the memorial trip. Hope that we can see you soon. Thanks again.

6/10 Okay

Susanna

Liked: Cleanliness, room comfort
Disappointing
I was truly disappointed with the service and the standard at this hotel, no where near worth the price. Then sales executive miss Ha took care of me in the best way. May they make her the Hotel Manager!
Stayed 4 nights in Dec 2017
Response from Thuy Le - Sale Executive on 8 Jan,2018
Dear Ms Susanna, On behalf of the hotel i would like to apologize that your stay was not what you expected. We are so appreciated to your feedback. We will certainly review your comments and work on the rectification. Please do not hesitate to contact us directly prior to your next visit so we can arrange everything to your expectation. Best regards.

8/10 Good

koichiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コンパクトで快適なホテル
仕事で2泊しました。従業員の対応がとても良いです。WiFiが繋がりにくいことがあり、改善されると良いですが、これは瞬停が頻発しているからかもしれません。全体としてはコストパフォーマンスの点から満足度の高いホテルでした。
Stayed 2 nights in Dec 2017
Response from Jolie Le - Sale Executive on 12 Dec,2017
幸一郎様、 ホテルのプロパティをよくお読みいただきありがとうございます。 私たちはあなたがこれを書く時間を取ったこと、そしてあなたが滞在に満足していることを非常に感謝しています。 私たちはあなたのビジネスに感謝し、次回のサービスに期待しています。 宜しくお願いします、

6/10 Okay

Verified traveller

Liked: Staff & service
いつもと変わらず。
ハノイでの定宿にしてますが、変わりなく対応頂いてます。コスパ的には満足しています。引き続き頑張って下さい。
Stayed 1 night in Nov 2017
Response from Jolie Le - Sale Executive on 5 Dec,2017
periaにご来場いただきありがとうございました。 Super Hotel Hanoi Old Quarterに関するご意見をお寄せいただきありがとうございます。 お客様のご意見をもとに、私たちは継続的改善の目標に向けて取り組んでいます。 ゲストのコメントはスタッフと共有され、サービスと製品を改善することができます。 私たちはまもなく私たちのホテルにあなたを歓迎することを楽しみにしています