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Imperial Hotel & Spa

Photo gallery for Imperial Hotel & Spa

Imperial Suite Room with Old Quarter View | Minibar, in-room safe, individually decorated, individually furnished
Suite Balcony Room | Balcony
Minibar, in-room safe, individually decorated, individually furnished
Suite Balcony Room | Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Imperial Hotel & Spa

VIP Access

Imperial Hotel & Spa

4.0 star property

4.7/5 Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Business services
  • Bar
Map
44 Hang Hanh Street, Hoan Kiem, Hanoi

Explore the area

  • Popular LocationHoan Kiem Lake3 min walk
  • Popular LocationSt. Joseph's Cathedral6 min walk
  • Popular LocationHanoi Opera House16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)25 min drive

Room options

About this area

Hanoi

Located on a lake, Imperial Hotel & Spa is in Old Quarter neighbourhood and is connected to a shopping centre. Vietnam National Tuong Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include St. Joseph's Cathedral and Ngoc Son Temple. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • Dong Kinh Nghia Thuc Square - 3 min walk
  • Hang Gai Street - 3 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Hanoi Opera House - 16 min walk

Getting around

  • Hanoi Long Bien Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 25 min drive

About this property

Imperial Hotel & Spa

4-star hotel in Old Quarter, rejuvenated in 2016
Near Hoan Kiem Lake, Imperial Hotel & Spa provides a nightclub, a round-trip airport shuttle and a free daily manager's reception. Treat yourself to spa services, such as a body scrub, a body treatment or a hot stone massage. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and shopping on site.
You'll also enjoy perks such as:
  • Limo/town car service, a porter/bellboy and a banquet hall
  • Multilingual staff, a lift and luggage storage
  • Smoke-free property, a front desk safe and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 40 individually furnished rooms have perks such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes. Guests reviews say good things about the overall comfort rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch HDTVs with satellite channels
  • Fridges, electric kettles and heating

Languages

English, Japanese, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Nightclub
  • Shopping
  • Spa services

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property โ€“ August 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 470000.0 per night.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 470000.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hanoi Imperial
Hanoi Imperial Hotel
Hotel Hanoi Imperial
Hotel Imperial Hanoi
Imperial Hanoi
Imperial Hanoi Hotel
Imperial Hotel Hanoi
Imperial Hotel Spa
Imperial Hotel & Spa Hotel
Imperial Hotel & Spa Hanoi
Imperial Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Imperial Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 29 Nov,2022, prices found for a 1-night stay for 2 adults at on 14 Dec,2022 start from S$113.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Imperial Hotel & Spa?

This hotel doesn't offer parking.

What time is check-in at Imperial Hotel & Spa?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Imperial Hotel & Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Imperial Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Imperial Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Hoan Kiem Lake, Hang Gai Street and Hanoi Old Town Night Market. Thang Long Water Puppet Theatre and St. Joseph's Cathedral are also within 10 minutes. Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 22 minutes.

Can I cancel my reservation for free at Imperial Hotel & Spa and receive a full refund?

Yes, Imperial Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Imperial Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 140 out of 177 reviews" "
" "5 - Excellent 79%
Rating 4 - Good. 28 out of 177 reviews" "
" "4 - Good 16%
Rating 3 - Okay. 4 out of 177 reviews" "
" "3 - Okay 2%
Rating 2 - Poor. 1 out of 177 reviews" "
" "2 - Poor 1%
Rating 1 - Terrible. 4 out of 177 reviews" "
" "1 - Terrible 2%

4.7/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

PO SHUAN, Canton
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business trip but this area lives to my expectation. Great staffs and they all speak English very well. The area is at the heart of the old quater and easy access to everything. I prefer to walk around and enjoy the city can offer. Walk around the lake with nice fall weather (and decorated lighting) is grateful.
Stayed 2 nights in Nov 2022

4/5 Good

Yemi
Stayed 1 night in Aug 2022

5/5 Excellent

Thu
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is excellent.
Stayed 1 night in Jul 2022

2/5 Poor

Karen
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022

5/5 Excellent

Bac
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very charming, spacious and beautifully decorated hotel tugged into a quiet corner of Old Quarter of Hanoi. All the modern conveniences are in place. The staff was so polite and accommodating. I really enjoyed the the stay and no doubt will return here next visit to Hanoi.
Stayed 1 night in Apr 2022

3/5 Okay

anthony
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. A bit overpriced for what they offer. Close to many sights and easy to get around for shopping and dinning. Room need to more sound proof. Unless you are on the top floor expect foot steps. Also expect wall and hallway noise. Housekeeping does a very good job keeping rooms clean. Response to text messaging is very quick to get support.
Stayed 2 nights in Mar 2022

5/5 Excellent

Justine
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful friendly and accommodating. Great location price reasonable. Will definitely book here again on my next visit
Stayed 1 night in Dec 2020

5/5 Excellent

KatS, North Carolina
Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very nice, big and itโ€™s nicely furnished. Staff are so kind, polite, helpful and friendly! The hotel is located at an Old Quarter of the City and itโ€™s in great location where you can just walk to the lake, night market, restaurants and a lot to see around. Everything is amazing at this hotel! I highly recommend this hotel!
Stayed 2 nights in Jul 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

4/5 Good

Roger
Stayed 2 nights in May 2020