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JM Marvel Hotel & Spa

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View from Room
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
View from Room

Overview of JM Marvel Hotel & Spa

JM Marvel Hotel & Spa

4 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Bar
  • Laundry

Cleaning and safety practices

  • Hand sanitiser provided
  • Personal protective equipment
  • Sheets and towels washed at 60°C
16 Hàng Da Street, Hoan Kiem, Hanoi, Oldquater, 100000

Explore the area

  • Popular LocationSt. Joseph's Cathedral6 min walk
  • Popular LocationHoan Kiem Lake9 min walk
  • Popular LocationHanoi Old City Gate13 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive

Choose dates to view prices

About this area

Hanoi

JM Marvel Hotel & Spa is located in Hoan Kiem, a neighbourhood in Hanoi, and is in the city centre. St. Joseph's Cathedral and Hoa Lo Prison Museum are local landmarks, and travellers looking to shop may want to visit Hang Da Market and Hang Gai Street. Train Street and Ho Tay Water Park are also worth visiting.

What's nearby

  • Hang Gai Street - 5 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Dong Kinh Nghia Thuc Square - 8 min walk
  • Hoan Kiem Lake - 9 min walk
  • Hanoi Old City Gate - 13 min walk

Getting around

  • Hanoi Railway Station - 14 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

About this property

JM Marvel Hotel & Spa

Art Deco Hanoi hotel in Hoan Kiem with restaurant
A restaurant, a bar/lounge and a coffee shop/café are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, spa services, a meeting room and dry cleaning are on-site. All 45 rooms feature thoughtful touches such as bathrobes and slippers, plus in-room free WiFi and LCD TVs with cable channels. Minibars, room service and free bottled water are among the other amenities available to guests.
JM Marvel Hotel & Spa offers 45 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C or hotter

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Spa services

Family friendly

  • Free babysitting/childcare
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Business services

  • A meeting room

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Free toiletries
  • Shower

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 20.8 per vehicle (one way)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts Visa and Mastercard; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

JM Marvel Hotel Hanoi
JM Marvel Hotel
JM Marvel Hanoi
JM Marvel
JM Marvel Hotel Spa
JM Marvel Hotel & Spa Hotel
JM Marvel Hotel & Spa Hanoi
JM Marvel Hotel & Spa Hotel Hanoi

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 304 out of 346 reviews
5 - Excellent 88%
Rating 4 - Good. 32 out of 346 reviews
4 - Good 9%
Rating 3 - Okay. 7 out of 346 reviews
3 - Okay 2%
Rating 2 - Poor. 1 out of 346 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 346 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome services, very friendly staff. The room was decent sized and stylish.
Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel close to the lake
We returned to this hotel after our 3 day cruise on Halong Bay which was booked by the wonderful staff at JM Marvel. They welcomed us back so warmly, upgrading us to a suite with a balcony and with rose petals on the bed spelling "Welcome Home"! Such a nice touch. The staff are amazing and so attentive to making your stay perfect. Also enjoyed the breakfast and the roof top bar. You must stay here on your trip to Hanoi. We will definitely stay here again on our next visit to this wonderful city!
Stayed 1 night in Nov 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location in the city centre which makes all the local sights extremely convenient to visit on foot. Furthermore, their restaurant serves quality Vietnamese dishes and hosts a generous buffet breakfast every morning. The staff are very friendly and always eager to help you.
Stayed 3 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Good price and high quality services. The staffs were so friendly and professional.
Stayed 3 nights in Feb 2020