Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

L7 WEST LAKE HANOI By LOTTE HOTELS

5.0 star property
Luxury Hanoi hotel connected to a shopping centre, steps from Lotte Mall Tay Ho

Choose dates to view prices

Photo gallery for L7 WEST LAKE HANOI By LOTTE HOTELS

Outdoor pool
Property preview
Lake view
Poolside bar
Lake
Travelers find a tranquil escape at L7 WEST LAKE HANOI BY LOTTE, perfectly positioned along West Lake's shores. The property features two restaurants serving dim sum specialties, a refreshing poolside bar for afternoon drinks, and a spa for post-exploration relaxation.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym
The current price is S$154
includes taxes & fees
4 Oct - 5 Oct

Room options

Check availability for these dates

Tonight

Sep 27 - Sep 28
Check availability for tonight Sep 27 - Sep 28

Tomorrow

Sep 28 - Sep 29
Check availability for tomorrow Sep 28 - Sep 29
Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio Suite, 1 King Bed

Living area

Studio Suite, 1 King Bed

Highlights

Air conditioning
Smart TV
Bidet
Bathrobes
Hairdryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Studio Suite, 2 Single Beds

Highlights

Air conditioning
Smart TV
Bidet
Bathrobes
Hairdryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (CONVERTIBLE)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (CONVERTIBLE)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bidet
Bathrobes
Hairdryer
Minibar
Free bottled water
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room, Lake View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Bidet
Bathrobes
Hairdryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Bidet
Bathrobes
Hairdryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, Lake View

Highlights

Air conditioning
Smart TV
Bidet
Bathrobes
Hairdryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View (CONVERTIBLE)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, Lake View (CONVERTIBLE)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bidet
Bathrobes
Hairdryer
Minibar
Free bottled water
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Bidet
Bathrobes
Hairdryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room (Club Floor)

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room (Club Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Bidet
Bathrobes
Hairdryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Lake View (Club Floor)

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room, Lake View (Club Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Bidet
Bathrobes
Hairdryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Family)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (Family)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Bidet
Bathrobes
Hairdryer
Minibar
Free bottled water
Cable channels
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for House, 1 King Bed (Upper)

Minibar, in-room safe, desk, iron/ironing board

House, 1 King Bed (Upper)

Highlights

Air conditioning
Smart TV
Bidet
Bathrobes
Hairdryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed (Handicap)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Double Bed (Handicap)

Highlights

Air conditioning
Smart TV
Bidet
Bathrobes
Hairdryer
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 1 Double Bed

You may also like

Ad
2 bars/lounges, lobby lounge, cocktail bar

InterContinental Hanoi Landmark72 by IHG

Nam Từ Liêm
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.6 out of 10, Exceptional, 625 reviews
The price is S$174
includes taxes & fees
3 Oct - 4 Oct
InterContinental Hanoi Landmark72 by IHG
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Tay Ho neighbourhood, L7 WEST LAKE HANOI By LOTTE HOTELS is connected to a shopping centre. Tran Quoc Pagoda and Ho Chi Minh Mausoleum are notable landmarks, and the area's natural beauty can be seen at West Lake and Hoan Kiem Lake. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium.
Visit our Hanoi travel guideOpens in a new window
Map
683 Alley, Lac Long Quan Street, Tay Ho Ward, Hanoi, 100000

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 km
  • West Lake - 7 min walk - 0.6 km
  • Ho Chi Minh Mausoleum - 6 min drive - 6.6 km
  • Hanoi Old Town Night Market - 8 min drive - 7.8 km
  • Hoan Kiem Lake - 8 min drive - 8.2 km

Getting around

  • Ga Co Loa Station - 14 min drive
  • Hanoi Long Bien Station - 19 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • ‪Highlands Coffee Veam - ‬5 min walk
  • ‪Pizza 4Ps - ‬3 min walk
  • ‪Sen Tây Hồ - ‬7 min walk
  • ‪Layered - ‬6 min walk
  • ‪Bánh Cuôn Nóng - ‬3 min walk

About this property

L7 WEST LAKE HANOI By LOTTE HOTELS

Luxury hotel near West Lake
Located close to Lotte Mall Tay Ho and Tran Quoc Pagoda, L7 WEST LAKE HANOI By LOTTE HOTELS provides a golf course, a poolside bar and a shopping centre on-site. Treat yourself to spa services, such as a massage, a body treatment or a facial. Enjoy dim sum and more at the two on-site restaurants. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), coworking spaces and tour/ticket information
  • A TV in reception, wedding services and luggage storage
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 264 rooms have comforts such as air conditioning and bathrobes, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bidets, baths or showers and free toiletries
  • 65-inch Smart TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Similar properties

Indoor pool, outdoor pool

Lotte Hotel Hanoi

  • Pool
  • Hot tub
  • Spa
  • Parking included
9.4 out of 10, Exceptional, 1,007 reviews
The price is S$177
includes taxes & fees
28 Sept - 29 Sept
Lotte Hotel Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 567,000 for adults and VND 283,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Hedonist
  • Layered
  • Lush Salon
  • Tim Ho Wan

Things to do

  • 9-hole golf course
  • Golf clubs/equipment
  • Gym
  • Outdoor pool
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (50 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 567000 for adults and from VND 283500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

Does L7 WEST LAKE HANOI By LOTTE HOTELS have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at L7 WEST LAKE HANOI By LOTTE HOTELS?

As of 27 Sept, 2025, prices found for a 1-night stay for 2 adults at L7 WEST LAKE HANOI By LOTTE HOTELS on 4 Oct, 2025 start from S$153.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is L7 WEST LAKE HANOI By LOTTE HOTELS pet-friendly?

No, pets are not allowed at this property.

How much is parking at L7 WEST LAKE HANOI By LOTTE HOTELS?

Self-parking is free at this property.

What time is check-in at L7 WEST LAKE HANOI By LOTTE HOTELS?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at L7 WEST LAKE HANOI By LOTTE HOTELS?

Checkout is at noon.

Where is L7 WEST LAKE HANOI By LOTTE HOTELS located?

Located in Tay Ho, this luxury hotel is within a 10-minute walk of Lotte Mall Tay Ho and West Lake. Tran Quoc Pagoda and Dong Xuan Market are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

L7 WEST LAKE HANOI By LOTTE HOTELS Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 268 out of 327 reviews
Rating 8 - Good. 34 out of 327 reviews
Rating 6 - Okay. 14 out of 327 reviews
Rating 4 - Poor. 5 out of 327 reviews
Rating 2 - Terrible. 6 out of 327 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Helenpeihwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is connected to the mall and its supermarket. Very easily accessible for food and any last-minute souvenirs.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yasuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港からGrabを使うと渋滞に巻き込まれずに移動できるエリアです。隣のショッピングモールに簡単にアクセスできてとても便利です。屋上のインフィニティプールが素晴らしいです。トイレもウォシュレット付きです。
Stayed 1 night in Sep 2025

8/10 Good

SHAN PIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
購物非常方便樓下就是購物中心
Stayed 1 night in Aug 2025

10/10 Excellent

Tu

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place.
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff
Stayed 2 nights in May 2025

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and VIP access was excellent
Stayed 1 night in Aug 2025

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was super nice and helpful. Hotel is beautiful and delicious restaurants withon the hotel. And the pool is beautiful with an amazing view.
Stayed 4 nights in Jul 2025

10/10 Excellent

Joo Hyun

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and great service! Good for family as well!
Stayed 2 nights in Jun 2025

10/10 Excellent

Curd

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and will repeat next time.
Stayed 6 nights in Apr 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast buffet, quick & efficient housekeeping, conveniently connected to a large mall with grocery, movie theater & restirsnts.
Stayed 6 nights in May 2025

8/10 Good

yeonhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
하노이 호캉스 여행으로 좋았습니다. 편리한 주변 시설들의 접근성이 너무나 좋았습니다.
Stayed 4 nights in May 2025

10/10 Excellent

hyeonkook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities
Exceptional stay. Great hotel and attentive staff.
Stayed 1 night in Apr 2025

10/10 Excellent

jii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아기랑갔는데 너무좋앗음
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 1 night in May 2025

10/10 Excellent

Hoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! The staff was very friendly, attentive, and made sure all my questions were answered. Really good experience overall.
Stayed 1 night in Jul 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice luxury hotel next to the shopping mall, and just a short ride to the aiport.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Connected to big shopping mall is very convenient. Room is nice and service is very good.
Stayed 2 nights in Apr 2025

10/10 Excellent

eichan

Liked: Cleanliness, staff & service, property conditions & facilities

베스트 호텔 in Hanoi

Hanoi 체류 중 이곳 포함 세 군데에 묵었는데 단연 최고의 호텔입니다. 시설은 최고급이고 직원들은 매우 친절합니다.
Stayed 1 night in Mar 2025

10/10 Excellent

Yu Chieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

太棒了

飯店看起來非常漂亮&高檔! 只住一晚真的太可惜了! 早餐也有非常多選擇, 太喜歡了!
Stayed 1 night in Mar 2025

10/10 Excellent

Rowena

Liked: Cleanliness, amenities, property conditions & facilities
Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal!
Stayed 9 nights in Feb 2025

10/10 Excellent

Tuan

Liked: Amenities, property conditions & facilities
Beautiful and spacious. The staff was amazing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing and the staff was very friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Takuma

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025