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Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.4/5 Excellent
699 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationDong Xuan Market6 min walk
Popular LocationHanoi Old City Gate8 min walk
Popular LocationVietnam Military History Museum14 min walk
AirportHanoi (HAN-Noi Bai Intl.)38 min drive

Choose dates to view prices

  • Superior Double or Twin Room

    Room amenities

    • 22 sq m
    • Sleeps 3
    More detailsSuperior Double or Twin Room
  • Deluxe Double or Twin Room, 1 Double or 2 Single Beds, City View

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Double or Twin Room, 1 Double or 2 Single Beds, City View
  • Executive Double Room, 1 King Bed, City View

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Double Room, 1 King Bed, City View
  • Family Duplex, 2 Bedrooms, Connecting Rooms

    Room amenities

    • 50 sq m
    • Sleeps 5
    More detailsFamily Duplex, 2 Bedrooms, Connecting Rooms
  • Deluxe Triple Room

    Room amenities

    • 27 sq m
    • Sleeps 3
    More detailsDeluxe Triple Room

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, L'Heritage Hotel is in the city centre and near a train station. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and Ho Chi Minh Mausoleum. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

Visit our Hanoi travel guide
Map
Popular Location

What's nearby

  • Dong Xuan Market - 6 min walk
  • Hanoi Old City Gate - 8 min walk
  • St. Joseph's Cathedral - 11 min walk
  • Thang Long Water Puppet Theatre - 11 min walk
  • Vietnam Military History Museum - 14 min walk

Getting around

  • Hanoi Long Bien Station - 9 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive

Restaurants

  • Where to eat
  • L'Heritage – Restaurant with a bar offering international cuisine. Open daily.

About this property

L'Heritage Hotel

4-star Hanoi hotel in Hoan Kiem, walk to Hanoi Old City Gate
A restaurant, a 24-hour health club and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, 24-hour room service and a business centre. All 55 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences such as fridges and coffee makers. 24-hour room service, minibars and free bottled water are among the other amenities available to guests.
L'Heritage Hotel offers 55 forms of air-conditioned accommodation with minibars and a safe. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour health club and a sauna.

Cleaning and safety practices

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Sauna

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Vietnamese

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference space (430 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in between 1 PM and 5 AM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 420000.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 840000 per vehicle (roundtrip)
  • Rollaway bed fee: VND 420000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Staff at the property wear personal protective equipment and guests are provided with hand sanitiser

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at L'Heritage Hotel and receive a full refund?
Yes, L'Heritage Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to L'Heritage Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at L'Heritage Hotel?
As of 10 Aug,2020, prices found for a 1-night stay for 2 adults at L'Heritage Hotel on 11 Aug,2020 start from SG$43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at L'Heritage Hotel?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 1 PM to 5 AM.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 840000 per vehicle applies.
Where is this hotel located?
Located in Hoan Kiem, this hotel is within a 10-minute walk of Hang Ma Street, Hanoi Old City Gate and Dong Xuan Market. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Long Bien Station is 9 minutes by foot and Hanoi Railway Station is 19 minutes.

Guest reviews

Overall score and ratings for L'Heritage Hotel

4.4
Excellent
5 - Excellent
402
4 - Good
194
3 - Okay
69
2 - Mediocre
18
1 - Poor
16
4.4
Cleanliness
4.6
Service and Staff
4.1
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location, elegant, clean and comfortable. The staff were all very friendly and helpful. Breakfast in the morning had many options and was delicious. Only regret was that I couldn't stay longer!

Stayed 6 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel with great staff. Good location - walking distance from night market. Good dining places at walking distance. Enjoyed my stay.

Stayed 1 night in Aug 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

3/5

  • Liked: Staff & service

The location was great - the room(s) not so great . We had family interconnecting rooms - whilst the kids room was quite spacious with window & ok bathroom , our adjoinging room smelt damp/musty with no windows ( prob why it smelt damp / musty!) Quite noisy with " echoing " , loud corridors and lots of smoking in rooms ( which permeated the hotel ) even though rooms were Non smoking . Changed our planned return visit to another hotel .

Stayed 2 nights in Dec 2019

3/5

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Dec 2019