2/10 Terrible
Elizaveta
Travelled with partner
6 Jan,2023
Disliked: Property conditions & facilities
We booked this hotel for our wedding anniversary and regretted it so much, because we had the worst night there. Our room had a window facing a super busy avenue with never ending honking, and then someone decided to sing karaoke right under the window until 3am on maximum volume (with a huge speaker). Then, at 7am, dancing started in a part in front of the window, again, it was so loud, we couldn't even be in the room. This is the noisiest place we've ever been to. We tried to change the room, but they told us that they have none available. In the morning, they apologised about the noise and offered us a free transfer or a small partial refund in exchange for not publishing a review online - of course we refused. This practice is so horrible and dishonest! That explains the high rating of this hotel - so artificial! If we knew about the noise, we would have never booked this hotel. The most disappointing experience ever.