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Lotte Hotel Hanoi

5.0 star property
Travelers unwind by the indoor and outdoor pools or indulge in rejuvenating treatments at the Evian spa, while enjoying fine dining and warm hospitality

Choose dates to view prices

Lotte Hotel Hanoi offers a luxurious city-center retreat with two stylish bars and four restaurants serving delicious breakfasts. Guests love the helpful staff and free in-room WiFi. The Evian spa provides soothing massages after a day of exploring the capital.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
The current price is S$166
includes taxes & fees
14 Feb - 15 Feb

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room

1 bedroom, minibar, in-room safe, desk

Junior Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 63 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club )

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Club)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Club)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Club )

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room (Club )

1 bedroom, minibar, in-room safe, desk

Junior Twin Room (Club )

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 63 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

View from room

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 99 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

1 bedroom, minibar, in-room safe, desk

Premier Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Pillow menu
Separate bedroom
Bidet
Designer toiletries
  • 147 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Located in Ba Dinh neighbourhood, Lotte Hotel Hanoi is connected to a shopping centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium.
Visit our Hanoi travel guideOpens in a new window
Map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi

What's nearby

  • Lotte Center Hanoi - 1 min walk - 0.0 km
  • Embassy of the Republic of Korea - 1 min walk - 0.0 km
  • Embassy of Japan - 2 min walk - 0.2 km
  • Australian Embassy - 3 min walk - 0.3 km
  • West Lake - 20 min walk - 1.7 km

Getting around

  • Hanoi Long Bien Station - 5 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 33 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Lách Ca Lách Cách Lotte Center Liễu Giai - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Marukame Udon - ‬3 min walk

About this property

Lotte Hotel Hanoi

Luxury hotel near West Lake
You can look forward to dry cleaning/laundry services, 2 bars and a health club at Lotte Hotel Hanoi. Indulge in a manicure/pedicure and a massage at Evian, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Chinese cuisine. Free in-room WiFi is available to all guests, along with a business centre and a sauna.
You'll also find perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a banquet hall and barbecues
  • Wedding services, concierge services and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 318 rooms offer comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with designer toiletries and separate baths/showers
  • 48-inch LED TVs with cable channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

Similar properties

View from room
InterContinental Hanoi Landmark72 by IHG
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
9.6 out of 10, Exceptional, 659 reviews
The price is S$160
includes taxes & fees
8 Feb - 9 Feb
InterContinental Hanoi Landmark72 by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Grill 63
  • Pharaohs
  • Red River
  • Tim Ho Wan
  • Top of Hanoi

Things to do

  • Basketball
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,870 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill

Full-service spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.

Renovations and closures

The following facilities or services will be unavailable from January 17 2026 to January 26 2026 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 822500.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does Lotte Hotel Hanoi have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Lotte Hotel Hanoi?

As of 14 Jan, 2026, prices found for a 1-night stay for 2 adults at Lotte Hotel Hanoi on 14 Feb, 2026 start from S$166.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lotte Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotte Hotel Hanoi?

Self-parking is free at this property.

What time is check-in at Lotte Hotel Hanoi?

Check-in begins at 3:00 PM.

What time is check-out at Lotte Hotel Hanoi?

Checkout is at noon.

Does Lotte Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1474200 per vehicle applies.

Where is Lotte Hotel Hanoi located?

Located in Ba Dinh, this luxury hotel is within 1 mile (2 km) of Lotte Center Hanoi and West Lake. Hoan Kiem Lake is 2.8 mi (4.6 km) away.

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Reviews

Lotte Hotel Hanoi Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 800 out of 1013 reviews
Rating 8 - Good. 153 out of 1013 reviews
Rating 6 - Okay. 36 out of 1013 reviews
Rating 4 - Poor. 8 out of 1013 reviews
Rating 2 - Terrible. 16 out of 1013 reviews

Reviews

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and club lounge
Stayed 1 night in Jan 2026

10/10 Excellent

Teodor

Liked: Cleanliness, property conditions & facilities
Great hotel and great staff. Plenty of amenities on site. Would go back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hosein

Liked: Cleanliness, amenities, property conditions & facilities
Staff, cleanliness , service, smiles, breakfast
Stayed 4 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in Oct 2025

10/10 Excellent

Hosein

Liked: Cleanliness, amenities, property conditions & facilities
Excellent In all aspect ….
Stayed 2 nights in Dec 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THe room was good very clean , check in very efficient and friendly,club lounge facilities very good and excellent varity of food .
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality in every respect, room, dining, amenities, and staff--a 5-star experience--highly recommended!
Stayed 7 nights in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel!! The room was huge and had an incredible view of Hanoi. We had an amazing massage at the hotel’s spa, enjoyed the steam and sauna, and had cocktails on the hotel’s rooftop. I also highly recommend the dim sum restaurant at the hotel. It was delicious. All in all, an amazing stay.
Stayed 1 night in Dec 2025

8/10 Good

Shu Wen

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 5 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean, the staff was excellent to deal with, highly recommend.
Stayed 7 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with magical views of Hanoi
Stayed 3 nights in Sep 2025

10/10 Excellent

Ko Ko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and perfect view to city
Stayed 1 night in Oct 2025

8/10 Good

Christopher ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Everybody was super nice. Beds were comfortable.n
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff
Stayed 3 nights in Oct 2025

10/10 Excellent

tien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very cool place
Stayed 1 night in Aug 2025

10/10 Excellent

Kristine

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay as always!
Stayed 2 nights in May 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, very wonderful stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Trac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and convenient hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Morten

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect hotel
Stayed 4 nights in May 2025

10/10 Excellent

Mhd

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with good restaurants and nice staff
Stayed 2 nights in Jan 2025

10/10 Excellent

heryanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay in Lotte hotel every tine my viait to hanoi for business, great room, great service, great food.
Stayed 3 nights in May 2025

10/10 Excellent

Diem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative is that hotel lobby is on an upper floor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Nov 2024