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Lotte Hotel Hanoi

Photo gallery for Lotte Hotel Hanoi

4 restaurants, breakfast, lunch and dinner served, Chinese cuisine
Indoor pool, outdoor pool
Indoor pool, outdoor pool
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk

Overview of Lotte Hotel Hanoi

Lotte Hotel Hanoi

5.0 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi

Explore the area

  • Popular LocationLotte Center Hanoi4 min walk
  • Popular LocationAustralian Embassy6 min walk
  • Popular LocationVan Phuc Diplomatic Corps9 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)32 min drive

Room options

About this area

Hanoi

Located in Ba Dinh neighbourhood, Lotte Hotel Hanoi is connected to a shopping centre. Vietnam National Museum of Fine Arts and Hanoi War Museum are cultural highlights, and some of the area's attractions include Thu Le Park and Hanoi Botanical Garden. Rising Sun Park and Ho Tay Water Park are also worth visiting.
Visit our Hanoi travel guideOpens in a new window
Map

What's nearby

  • Lotte Center Hanoi - 4 min walk
  • Australian Embassy - 6 min walk
  • Van Phuc Diplomatic Corps - 9 min walk
  • Vietnam Museum of Ethnology - 6 min drive
  • Ho Chi Minh Museum - 14 min drive

Getting around

  • Hanoi Railway Station - 12 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 32 min drive

About this property

Lotte Hotel Hanoi

5-star luxury hotel located in Ba Dinh
At Lotte Hotel Hanoi, you can look forward to a round-trip airport shuttle, dry cleaning/laundry services and 2 bars. Indulge in a massage and a manicure/pedicure at Evian, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Chinese cuisine and more. Enjoy the health club, as well as activities such as basketball. Free in-room WiFi is available to all guests, along with a business centre and a sauna.
You'll also find perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Wedding services, ATM/banking services and luggage storage
  • A lift, barbecues and free newspapers
  • Guest reviews speak highly of the location
Room features
All 318 rooms offer comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with designer toiletries and separate baths/showers
  • 48-inch LED TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Japanese, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Grill 63
  • Red River
  • Tim Ho Wan
  • Top of Hanoi
  • Pharaohs

Things to do

  • Basketball
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (13870 square feet)

Outdoors

  • BBQ grill(s)

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 48-inch LED TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Hanoi
Hanoi
Ba Dinh
Ba Dinh
Hotel
Hotel
Air conditioned
Air conditioned
Washer and dryer
Washer and dryer
Family-friendly
Family-friendly
5 star
5 star
Guest rating 4.5+
Guest rating 4.5+

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1465695.0 per day.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 1465695.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does Lotte Hotel Hanoi have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at ?

As of 28 Nov,2022, prices found for a 1-night stay for 2 adults at on 2 Dec,2022 start from S$161.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lotte Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotte Hotel Hanoi?

Self-parking is free at this property.

What time is check-in at Lotte Hotel Hanoi?

Check-in begins at 2:00 PM.

What time is check-out at Lotte Hotel Hanoi?

Checkout is at noon.

Does Lotte Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1474200 per vehicle applies.

Where is Lotte Hotel Hanoi located?

Located in Ba Dinh, this luxury hotel is 0.1 mi (0.1 km) from Embassy of the Republic of Korea and 2.9 mi (4.7 km) from Hoan Kiem Lake. Embassy of Japan and Lotte Center Hanoi are also within 5 minutes.

Lotte Hotel Hanoi Reviews

Lotte Hotel Hanoi Reviews

Overall score and ratings

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1002 reviews" "
" "10 - Excellent 77%
Rating 8 - Good. 170 out of 1002 reviews" "
" "8 - Good 17%
Rating 6 - Okay. 30 out of 1002 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 14 out of 1002 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 12 out of 1002 reviews" "
" "2 - Terrible 1%

9.6/10

Cleanliness

9.3/10

Staff & service

9.4/10

Amenities

9.5/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Excellent

KAIJIE
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great stay throughout. The hotel is situated at great location accessible to most attractions. Club lounge had a wide spread of food options, it would be perfect if there is Champagne or sparkling wines available.
Stayed 4 nights in Nov 2022

10/10 Excellent

Masami
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room and lobby.
Stayed 2 nights in Nov 2022

8/10 Good

Colin
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, but feels "sterile"
New hotel which is very clean. Service level was good. Had breakfast included- limited selection and very poor layout and setup of the breakfast. Decor feels very "sterile".
Stayed 1 night in Aug 2022

8/10 Good

Han Hong
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall is nice
nice stay. thanks
Stayed 2 nights in Aug 2022

10/10 Excellent

Hanslee
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

jasmin, seattle
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel! Has a great view, great amenities, and conveniently in the same building as a mart and shopping center! There are always taxis waiting out front so transportation is easy. Would stay again when I return to Hanoi.
Stayed 3 nights in Jul 2022

10/10 Excellent

Carlos, Miami
Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attention and service.
Stayed 4 nights in Jul 2022

10/10 Excellent

Pedro
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room with a great view of the city, excellent amenities. Several restaurants in the property itself and access to the rooftop (67th floor) bar. Breakfast buffet was great. Staff very welcoming and helpful.
Stayed 4 nights in Jul 2022

10/10 Excellent

Willy
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Choon Tiong
Stayed 1 night in May 2022