Lotte Hotel Hanoi: 2020 𝗗𝗲𝗮𝗹𝘀 & 𝗣𝗿𝗼𝗺𝗼𝘁𝗶𝗼𝗻𝘀

1 bedroom, premium bedding, down duvet, minibar

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool

Free WiFi

Parking included

Air conditioning

Spa

Restaurant

Cleaning and safety practices

Cleaned with disinfectant

24-hour vacancy between guest room stays

Hand sanitiser provided

Explore the area

Van Phuc Diplomatic Corps9 min walk

Vietnam Museum of Ethnology9 min drive

Ho Chi Minh Museum12 min drive

Hanoi (HAN-Noi Bai Intl.)36 min drive

Choose dates to view prices

Deluxe Twin Room with Spa Package
Photos of Deluxe Twin Room with Spa Package
Room amenities
City view
Sleeps 3
More details
Room information
Sleeps
Room details
2 Single Beds
Overlooking the city

Internet – Free WiFi and wired Internet access
Entertainment – 48-inch LED TV with cable channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, separate bathtub and shower, slippers and designer toiletries
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Accessibility – Wheelchair accessible

Non-Smoking
Club Deluxe Twins (No children in Club Lounge)
Photos of Club Deluxe Twins (No children in Club Lounge)
5/5 guest room rating
Room amenities
42 sq m
City view
Sleeps 3
More details
Room information
Sleeps
Room details
2 Single Beds
42 square metres m² room with city views

Internet – Free WiFi and wired Internet access
Entertainment – 48-inch LED TV with cable channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, separate bathtub and shower, slippers and designer toiletries
Practical – Free newspaper, safe and iron/ironing board; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping

Need to know – No cots (infant beds) available
Non-Smoking
Club Junior Suite Twins (No children in Club Lounge)
Photos of Club Junior Suite Twins (No children in Club Lounge)
5/5 guest room rating
Room amenities
61 sq m
City view
Sleeps 3
More details
Room information
Sleeps
Room details
2 Single Beds
61 square metres m² room with city views

Internet – Free WiFi and wired Internet access
Entertainment – 48-inch LED TV with cable channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, separate bathtub and shower, slippers and designer toiletries
Practical – Free newspaper, safe and iron/ironing board; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping

Need to know – No cots (infant beds) available
Non-Smoking
Deluxe King Room Free Mooncake set
Photos of Deluxe King Room Free Mooncake set
Room amenities
42 sq m
City view
Sleeps 3
More details
Room information
Sleeps
Room details
1 King Bed
42 square metres m² room with city views

Internet – Free WiFi and wired Internet access
Entertainment – 48-inch LED TV with cable channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, separate bathtub and shower, slippers and designer toiletries
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping

Need to know – No cots (infant beds) available
Non-Smoking
Junior Suite King Free Mooncake set
Photos of Junior Suite King Free Mooncake set
Room amenities
61 sq m
City view
Sleeps 3
More details
Room information
Sleeps
Room details
1 King Bed
61 square metres m² room with city views

Internet – Free WiFi and wired Internet access
Entertainment – 48-inch LED TV with cable channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, separate bathtub and shower, slippers and designer toiletries
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping

Need to know – No cots (infant beds) available
Non-Smoking
Deluxe King Room with Spa Package
Photos of Deluxe King Room with Spa Package
Room amenities
City view
Sleeps 3
More details
Room information
Sleeps
Room details
1 King Bed
Overlooking the city

Internet – Free WiFi and wired Internet access
Entertainment – 48-inch LED TV with cable channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, separate bathtub and shower, slippers and designer toiletries
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Accessibility – Wheelchair accessible

Non-Smoking
Deluxe King Room
Photos of Deluxe King Room
4.8/5 guest room rating
Room amenities
42 sq m
City view
Sleeps 3
More details
Room information
Sleeps
Room details
1 King Bed
42 square metres m² room with city views

Internet – Free WiFi and wired Internet access
Entertainment – 48-inch LED TV with cable channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, slippers and a separate bathtub and shower with a rainfall showerhead
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping

Need to know – No cots (infant beds) available
Non-Smoking
Junior Suite Twins
Photos of Junior Suite Twins
4.7/5 guest room rating
Room amenities
61 sq m
City view
Sleeps 3
More details
Room information
Sleeps
Room details
2 Single Beds
61 square metres m² room with city views

Internet – Free WiFi and wired Internet access
Entertainment – 48-inch LED TV with cable channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, separate bathtub and shower, bathrobes and slippers
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping

Need to know – No cots (infant beds) available
Non-Smoking
Deluxe Twin Free Mooncake set
Photos of Deluxe Twin Free Mooncake set
Room amenities
42 sq m
City view
Sleeps 3
More details
Room information
Sleeps
Room details
2 Single Beds
42 square metres m² room with city views

Internet – Free WiFi and wired Internet access
Entertainment – 48-inch LED TV with cable channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, separate bathtub and shower, slippers and designer toiletries
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping

Need to know – No cots (infant beds) available
Non-Smoking
Deluxe Twin Room
Photos of Deluxe Twin Room
4.9/5 guest room rating
Room amenities
42 sq m
City view
Sleeps 3
More details
Room information
Sleeps
Room details
2 Single Beds
42 square metres m² room with city views

Internet – Free WiFi and wired Internet access
Entertainment – 48-inch LED TV with cable channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, separate bathtub and shower, slippers and designer toiletries
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping

Need to know – No cots (infant beds) available
Non-Smoking
Club Junior Suite King (No children in Club Lounge)
Photos of Club Junior Suite King (No children in Club Lounge)
5/5 guest room rating
Room amenities
61 sq m
City view
Sleeps 3
More details
Room information
Sleeps
Room details
1 King Bed
61 square metres m² room with city views

Internet – Free WiFi and wired Internet access
Entertainment – 48-inch LED TV with cable channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, separate bathtub and shower, slippers and designer toiletries
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping

Need to know – No cots (infant beds) available
Non-Smoking
Junior Suite Twin Free Mooncake Set
Photos of Junior Suite Twin Free Mooncake Set
Room amenities
61 sq m
City view
Sleeps 3
More details
Room information
Sleeps
Room details
2 Single Beds
61 square metres m² room with city views

Internet – Free WiFi and wired Internet access
Entertainment – 48-inch LED TV with cable channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, separate bathtub and shower, slippers and designer toiletries
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping

Need to know – No cots (infant beds) available
Non-Smoking
Junior Suite King
Photos of Junior Suite King
4.8/5 guest room rating
Room amenities
61 sq m
City view
Sleeps 3
More details
Room information
Sleeps
Room details
1 King Bed
61 square metres m² room with city views

Internet – Free WiFi and wired Internet access
Entertainment – 48-inch LED TV with cable channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, separate bathtub and shower, slippers and designer toiletries
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping

Need to know – No cots (infant beds) available
Non-Smoking
Club Deluxe King (No children in Club Lounge)
Photos of Club Deluxe King (No children in Club Lounge)
4.9/5 guest room rating
Room amenities
42 sq m
City view
Sleeps 3
More details
Room information
Sleeps
Room details
1 King Bed
42 square metres m² room with city views

Internet – Free WiFi and wired Internet access
Entertainment – 48-inch LED TV with cable channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, separate bathtub and shower, slippers and designer toiletries
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping

Need to know – No cots (infant beds) available
Non-Smoking
Premier Suite, 1 King Bed
Photos of Premier Suite, 1 King Bed
Room amenities
147 sq m
City view
Sleeps 3
More details
Room information
Sleeps
Room details
1 King Bed
147 square metres m² room with city views

Internet – Free WiFi and wired Internet access
Entertainment – 48-inch LED TV with cable channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, separate bathtub and shower, slippers and designer toiletries
Practical – Safe, iron/ironing board and desk; rollaway/extra beds available on request
Comfort – Air conditioning and daily housekeeping

Accessibility – Wheelchair accessible

Need to know – No cots (infant beds) available
Non-Smoking
Deluxe Suite, 1 King Bed
Photos of Deluxe Suite, 1 King Bed
5/5 guest room rating
Room amenities
99 sq m
City view
Sleeps 3
More details
Room information
Sleeps
Room details
1 King Bed
99 square metres m² room with city views

Internet – Free WiFi and wired Internet access
Entertainment – 48-inch LED TV with cable channels
Food & Drink – Coffee/tea maker, minibar, 24-hour room service and free bottled water
Sleep – Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains and turn-down service
Bathroom – Private bathroom, separate bathtub and shower, slippers and designer toiletries
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping

Accessibility – Wheelchair accessible

Non-Smoking

About this area

Hanoi

Located in Ba Dinh neighbourhood, Lotte Hotel Hanoi is connected to a shopping centre. Thang Long Water Puppet Theatre and Ho Chi Minh Museum are cultural highlights, and some of the area's notable landmarks include Ho Chi Minh Mausoleum and Temple of Literature. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.

Visit our Hanoi travel guide

View in a map

What's nearby

Van Phuc Diplomatic Corps - 9 min walk
Presidential Palace - 6 min drive
Vietnam Museum of Ethnology - 9 min drive
Ho Chi Minh Museum - 12 min drive
Ho Chi Minh Mausoleum - 15 min drive

Getting around

Hanoi Railway Station - 14 min drive
Hanoi (HAN-Noi Bai Intl.) - 36 min drive

Restaurants

Where to eat
Grill 63 – Restaurant with a bar. Serves breakfast, lunch and dinner.
Red River – Restaurant offering Chinese cuisine. Serves lunch and dinner.
Tim Ho Wan – Restaurant offering dim sum.
Top of Hanoi – Brasserie with a bar.

About this property

Lotte Hotel Hanoi

Luxury hotel connected to a shopping centre in Ba Dinh, walk to Lotte Center Hanoi

4 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges and a health club are on-site. All 318 rooms offer free WiFi and free wired Internet, LED TVs with cable channels, and comforts such as premium bedding and pillow menus. Guests will also find 24-hour room service, minibars and separate bathtubs and showers.

Lotte Hotel Hanoi offers 318 forms of air-conditioned accommodation with minibars and a safe. Beds feature down comforters and premium bedding. A pillow menu is available. 48-inch LED televisions come with cable channels. Bathrooms include a separate bath and shower, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Hand sanitiser provided

This information is provided by our partners.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

4 restaurants
2 bars/lounges
24-hour room service

Things to do

Basketball
Full-service spa
Health club
Indoor pool
Outdoor pool
Sauna
Hot tub

Family friendly

Dry-cleaning service
Indoor pool
Laundry facilities
Outdoor pool

Conveniences

Banquet hall
Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Japanese
Korean
Vietnamese

Business services

3 meeting rooms
Business centre
Conference space (13870 square feet)

Outdoors

BBQ grill(s)

Spa

Manicures and pedicures
Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Pillow menu
Premium bedding

Bathroom

Bidet
Designer toiletries
Hairdryer
Separate bathtub and shower

Entertainment

48-inch LED TV
TV channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Desk
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

24-hour airport shuttle service is available on request

Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Kids stay free! One child stays free when using existing bedding

Rollaway/extra beds are available for VND 1713596.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

Airport shuttle fee: VND 1155000 per vehicle (one way)
Rollaway bed fee: VND 1713596.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation

No pets and no service animals are allowed at this property

Property is also known as

Lotte Hotel Hanoi

Lotte Hanoi

Lotte Hotel Hanoi Hotel

Lotte Hotel Hanoi Hanoi

Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Lotte Hotel Hanoi and receive a full refund?

Yes, Lotte Hotel Hanoi offers free cancellation on select room rates, because flexibility matters! Please refer to Lotte Hotel Hanoi cancellation policy on our site for more details about any exclusions or requirements.

Does Lotte Hotel Hanoi have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Lotte Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotte Hotel Hanoi?

Self-parking is free at this property.

What time is check-in at Lotte Hotel Hanoi?

Check-in begins at 2:00 PM.

What time is check-out at Lotte Hotel Hanoi?

Checkout is at noon.

Does Lotte Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 1155000 per vehicle, one way, applies.

Where is Lotte Hotel Hanoi located?

Located in Ba Dinh, this luxury hotel is within 1 mile (2 km) of Embassy of Japan and Lotte Center Hanoi. Ho Chi Minh Mausoleum and Vietnam Museum of Ethnology are also within 2 miles (3 km).

4.7

Exceptional

921 reviews

5 - Excellent

720

4 - Good

150

3 - Okay

2 - Poor

1 - Terrible

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Chiehmin

8 Jun 2020

Stayed 1 night in Jun 2020

5/5 Excellent

Manfred

Business traveller

7 Jun 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2020

5/5 Excellent

HANA

Business traveller

5 Jun 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2020

4/5 Good

Roger

Travelled with family

27 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

4/5 Good

Verified traveller

Travelled with partner

27 Jan 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service staff all consistently hospitable! Very well trained and accommodating!

Stayed 3 nights in Jan 2020

Lotte Hotel Hanoi

Photo gallery

4.7/5 Exceptional

Popular amenities

Cleaning and safety practices

Explore the area

Choose dates to view prices

Deluxe Twin Room with Spa Package

Photos of Deluxe Twin Room with Spa Package

Deluxe Twin Room with Spa Package

Room amenities

Room information

Sleeps

Room details

Club Deluxe Twins (No children in Club Lounge)

Photos of Club Deluxe Twins (No children in Club Lounge)

Club Deluxe Twins (No children in Club Lounge)

Room amenities

Room information

Sleeps

Room details

Club Junior Suite Twins (No children in Club Lounge)

Photos of Club Junior Suite Twins (No children in Club Lounge)

Club Junior Suite Twins (No children in Club Lounge)

Room amenities

Room information

Sleeps

Room details

Deluxe King Room Free Mooncake set

Photos of Deluxe King Room Free Mooncake set

Deluxe King Room Free Mooncake set

Room amenities

Room information

Sleeps

Room details

Junior Suite King Free Mooncake set

Photos of Junior Suite King Free Mooncake set

Junior Suite King Free Mooncake set

Room amenities

Room information

Sleeps

Room details

Deluxe King Room with Spa Package

Photos of Deluxe King Room with Spa Package

Deluxe King Room with Spa Package

Room amenities

Room information

Sleeps

Room details

Deluxe King Room

Photos of Deluxe King Room

Deluxe King Room

Room amenities

Room information

Sleeps

Room details

Junior Suite Twins

Photos of Junior Suite Twins

Junior Suite Twins

Room amenities

Room information

Sleeps

Room details

Deluxe Twin Free Mooncake set

Photos of Deluxe Twin Free Mooncake set

Deluxe Twin Free Mooncake set

Room amenities

Room information

Sleeps

Room details

Deluxe Twin Room

Photos of Deluxe Twin Room

Deluxe Twin Room

Room amenities

Room information

Sleeps

Room details

Club Junior Suite King (No children in Club Lounge)

Photos of Club Junior Suite King (No children in Club Lounge)

Club Junior Suite King (No children in Club Lounge)