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Outdoor pool
LCD TV
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Room Amenity

Guest reviews

4.8 out of 5 Exceptional
47 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Kitchen
Air conditioning
Washer

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Map

Explore the area

Popular LocationVan Phuc Diplomatic Corps8 min walk
Popular LocationVietnam Museum of Ethnology5 min drive
Popular LocationHo Chi Minh Museum11 min drive
AirportHanoi (HAN-Noi Bai Intl.)34 min drive

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  • Apartment, 3 Bedrooms

    Room amenities

    • 136 sq m
    • 3 bedrooms
    • 2 bathrooms
    • City view
    • Sleeps 6
    More detailsApartment, 3 Bedrooms
  • 1 Bedroom Apartment

    5/5 guest room rating

    Room amenities

    • 64 sq m
    • 1 bedroom
    • 1 bathroom
    • Lake view
    • Sleeps 3
    More details1 Bedroom Apartment
  • 2 Bedroom Apartment

    5/5 guest room rating

    Room amenities

    • 90 sq m
    • 2 bedrooms
    • 2 bathrooms
    • River view
    • Sleeps 4
    More details2 Bedroom Apartment

About this area

Hanoi

Located in Hanoi's Ba Dinh neighbourhood, Lotte The Residence is in the business district. Thang Long Water Puppet Theatre and Ho Chi Minh Museum are cultural highlights, and travellers looking to shop may want to visit Lotte Center Hanoi and Dong Xuan Market. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
Visit our Hanoi travel guide
View in a map
Popular Location

What's nearby

  • Van Phuc Diplomatic Corps - 8 min walk
  • Presidential Palace - 5 min drive
  • Vietnam Museum of Ethnology - 5 min drive
  • Ho Chi Minh Museum - 11 min drive
  • Ho Chi Minh Mausoleum - 15 min drive

Getting around

  • Hanoi Railway Station - 14 min drive
  • AirportHanoi (HAN-Noi Bai Intl.) - 34 min drive

About this property

Lotte The Residence

4-star Hanoi aparthotel in Ba Dinh, walk to Lotte Center Hanoi
This aparthotel features a full-service spa, an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, 24-hour room service and a children's pool. Each apartment provides a kitchenette with a fridge, an oven, a hob and a microwave. Conveniences include a washer/dryer and an electric kettle, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
Lotte The Residence offers 258 forms of air-conditioned accommodation with washers/dryers and minibars. LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Hot tub
  • Sauna
  • Steam room
  • Massages

Internet

  • Free WiFi

Parking and transport

  • Free self-parking

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Fridge
  • Hob
  • Microwave
  • Oven
  • Rice cooker
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: VND 627000 for adults and VND 313500 for children
  • 1 bar
  • Minibar
  • 24-hour room service

Bedrooms

  • Rollaway/extra beds: VND 1167500.0 per day

Bathrooms

  • Shower
  • Rainfall shower head
  • Free toiletries
  • Slippers
  • Towels provided
  • Hairdryer
  • Bathrobes

Living spaces

  • Library

Entertainment

  • LCD TV with cable service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free newspapers
  • Porter/bellboy

Location highlights

  • In the business district
  • In the entertainment district

Things to do

  • Fitness centre

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 258 rooms
  • 65 floors
  • 1 building

Policies

Check-in

Check-in between 2:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1167500.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 627000 for adults and VND 313500 for children (approximately)
  • Rollaway bed fee: VND 1167500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Property is also known as

Lotte The Residence Hanoi
Lotte The Residence Aparthotel
Lotte The Residence Aparthotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Lotte The Residence and receive a full refund?
Yes, Lotte The Residence offers free cancellation on select room rates, because flexibility matters! Please refer to Lotte The Residence cancellation policy on our site for more details about any exclusions or requirements.
Does Lotte The Residence have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Lotte The Residence pet-friendly?
No, pets are not allowed at this property.
How much is parking at Lotte The Residence?
Self-parking is free at this property.
What time is check-in at Lotte The Residence?
Check-in is from 2:00 PM to midnight. After-hours check-in is not available.
What time is check-out at Lotte The Residence?
Checkout is at noon.
Where is Lotte The Residence located?
Located in Ba Dinh, this spa aparthotel is steps away from Australian Embassy and Lotte Center Hanoi. Ho Chi Minh Mausoleum and Vietnam Museum of Ethnology are also within 2 miles (3 km).
4.8
Exceptional
5 - Excellent
38
4 - Good
8
3 - Okay
1
2 - Poor
0
1 - Terrible
0

4.7/5

Cleanliness

4.8/5

Staff & service

4.9/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, room comfort
很好的地方
很棒的位置,設備還不錯,早餐種類很多。滿意。以後到河內還會再住這裡
Stayed 2 nights in Jul 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing trip
Great trip and travel.
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
great location, great service
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing time
Lotte is a great place to stay. Large room with great services.
Stayed 1 night in Dec 2019

5/5 Excellent

Stayed 4 nights in Oct 2019

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