8/10 Good
Al
28 Dec, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al
Stayed 4 nights in Dec 2019
Madam Moon Hotel
3.0 star property
Travelers find a peaceful haven near Hoan Kiem Lake where morning coffee becomes the perfect prelude to exploring the nearby theatrical attractions of Hanoi
Choose dates to view prices
Photo gallery for Madam Moon Hotel
Madam Moon Hotel in central Hanoi offers a quiet retreat with garden views. Guests enjoy a breakfast buffet, WiFi, and a library. The lobby serves coffee and tea all day, with dry cleaning services for longer stays.
Reviews
7.67.6 out of 10
Good
Popular amenities
- Breakfast included
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Business services
Room options
Check availability for these dates
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Family Room, Balcony, City View
Family Room, Balcony, City View
Highlights
Balcony
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Minibar
- City view
- 45 sq m
- Sleeps 4
- 2 King Beds
View all photos for Deluxe Double or Twin Room, Balcony, City View
Deluxe Double or Twin Room, Balcony, City View
Highlights
Balcony
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Minibar
- City view
- 35 sq m
- Sleeps 2
- 1 King Bed OR 2 Large Single Beds
View all photos for Deluxe Triple Room, City View
Deluxe Triple Room, City View
Highlights
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Minibar
Cable channels
- City view
- 30 sq m
- Sleeps 3
- 1 King Bed and 1 Large Single Bed
View all photos for Deluxe Double or Twin Room, City View
Deluxe Double or Twin Room, City View
Highlights
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Minibar
Cable channels
- City view
- 28 sq m
- Sleeps 2
- 1 King Bed OR 2 Large Single Beds
View all photos for Deluxe Triple Room, Balcony, City View
Deluxe Triple Room, Balcony, City View
Highlights
Balcony
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Minibar
- City view
- 42 sq m
- Sleeps 3
- 1 King Bed and 1 Large Single Bed
View all photos for Family Room, City View
Family Room, City View
Highlights
Air conditioning
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Minibar
Cable channels
- City view
- 36 sq m
- Sleeps 4
- 2 Queen Beds
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About the area
Old Quarter, a neighbourhood in Hanoi, is home to Madam Moon Hotel. Temple of Literature and Ho Chi Minh Mausoleum are notable landmarks and Goethe-Institut Hanoi is a popular local attraction. Hoan Kiem Lake and Thang Long Water Puppet Theatre are two other places to visit that come recommended. Visit our Hanoi travel guide
17 Hang Hanh Street, Hoan Kiem District, Hanoi, 10000
What's nearby
Hoan Kiem Lake1 min walk - 0.1 km
Hang Gai Street2 min walk - 0.2 km
Thang Long Water Puppet Theatre3 min walk - 0.3 km
Hanoi Old Town Night Market3 min walk - 0.3 km
St. Joseph's Cathedral of Hanoi5 min walk - 0.5 km
Getting around
- Hanoi Long Bien Station15 min walk
- Hanoi (HAN-Noi Bai Intl.)25 min drive
Restaurants
- The Note Coffee1 min walk
- King roti2 min walk
- Hoa quả dầm Hoa béo2 min walk
- Thủy Tạ2 min walk
- Pizza 4Ps 11B Bảo Khánh1 min walk
About this property
Madam Moon Hotel
Hotel near Hoan Kiem Lake
Located close to Thang Long Water Puppet Theatre and Embassy of China, Madam Moon Hotel provides a free breakfast buffet, a garden and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a restaurant.
You'll also enjoy the following perks during your stay:
- Free self-parking
- A round-trip airport shuttle (surcharge), a computer station and a TV in reception
- A porter/bellboy, a 24-hour front desk and a gift shop
Room features
All guest rooms at Madam Moon Hotel feature perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
- Bathrooms with showers and free toiletries
- 32-inch LCD TVs with cable channels
- Daily housekeeping, desks and phones
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Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet
Parking and transport
- 24-hour return airport shuttle at scheduled times and on request for a surcharge
- Free self parking on site
- Limited on-site self parking
Food and drink
- Free buffet breakfast available daily 6:30 AM to 9:30 AM
- A restaurant
- Coffee and tea in common areas
Things to do
- Library
- TV in common areas
Family friendly
- Laundry facilities
- Rollaway/extra bed (surcharge)
Conveniences
- 24-hour front desk
- ATM
- Gift shop/newsstand
- Laundry facilities
- Luggage storage
- Safe at front desk
- Shared refrigerator
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Porter/bellhop
- Tour and ticket assistance
Business services
- Computer station
Outdoors
- Garden
- Picnic area
Accessibility
- No lift
More
- 1 building
- 6 floors
- Art Deco architecture
- Built in 2009
Room amenities
Bedroom
- Blackout drapes
- Rollaway/extra bed (surcharge)
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Towels provided
Entertainment
- 32-inch LCD TV with cable channels
Food and drink
- Free bottled water
- Limited room service
- Minibar
More
- Air conditioning
- Desk
- Phone
- Safe
Policies
Check-in
Check-in start time: noon; check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 16
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 250000.0 per night.
Payment types at the property
Important information
Optional extras
- Airport shuttle fee: VND 380000 per vehicle (one-way)
- Rollaway bed fee: VND 250000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property does not have any lifts
Property is also known as
Madam Moon Guesthouse Hotel Hanoi
Madam Moon Guesthouse Hotel
Madam Moon Guesthouse Hanoi
Madam Moon Guesthouse
Madam Moon Hotel Hanoi
Madam Moon Hanoi
Madam Moon
Madam Moon Hotel Hotel
Madam Moon Hotel Hanoi
Madam Moon Hotel Hotel Hanoi
Frequently asked questions
Is Madam Moon Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Madam Moon Hotel?
Self-parking is free at this property.
What time is check-in at Madam Moon Hotel?
Check-in start time: noon; check-in end time: noon. Late check-in is available during limited hours.
What time is check-out at Madam Moon Hotel?
Checkout is at noon.
Does Madam Moon Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 380000 per vehicle applies.
Where is Madam Moon Hotel located?
Located in Old Quarter, this hotel is within a 5-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Embassy of China and Goethe-Institut Hanoi are also within 1 mi (2 km). Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 22 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Madam Moon Hotel Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.4
Location
8.0
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 3 out of 11 reviews
10 - Excellent
3
Rating 8 - Good. 4 out of 11 reviews
8 - Good
4
Rating 6 - Okay. 2 out of 11 reviews
6 - Okay
2
Rating 4 - Poor. 2 out of 11 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 11 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Kevin, Quebec
22 Nov, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply wow!! Place very quiet , clean, and the people
Are very nice
Kevin
Stayed 1 night in Nov 2019
10/10 Excellent
gwangsu
1 Nov, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3층인데 엘리베이터가 없어서 좀 힘들긴 했습니 다. 여행 목표가 호캉스가 아니어서 숙박 기능만 생각했을때 위치나 조식 여행 서비스 등은 매우 좋았습니다 ~
gwangsu
Stayed 1 night in Oct 2019
8/10 Good
Lene Rahr
22 Oct, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
blev opgraderet og personalet var mega hyggelige og meget søde til at hjælpe. Et dejligt område, men det larmer fra gaden, så man skal ikke forvente ro. Men hyggelige ejendomme i området med smalle høje huse med et værelse pr etage.
Lene Rahr
Stayed 1 night in Oct 2018
8/10 Good
Verified traveller
9 Oct, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelli lähellä Hoan Kiem järveä ja Old Quarteria
Hotelli sijaitsee noin 100 metrin päässä Hoam Kiem järvestä ja Old Quarterin reunalla. Sijainti on oikein hyvä. Hotellissa on on kymmenkunta huonetta. Huone oli mukava ja hyvinvarusteltu. Valitettavasti alakerroksiin tuli mopoista liikenteen melua jo 7 jälkeen aamulla. Hyvä buffet aamupala tarjoiltiin läheisessä ravintolassa. Palvelu oli ystävällistä. Hotelli myy maksua vastaan erilaisia retkiä. Ihan kiva pieni hotelli. Samalla kadulla kymmeniä vastaavia hotelleja.
Verified traveller
Stayed 3 nights in Sep 2018
10/10 Excellent
Dahee
29 Jun, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 체크인할때부터 지내는동안, 그리고 체크아웃 한 이후에도 캐리어 보관때문에 다시 들릴 일이 있었는데 직원분들이 정말 너무너무 친절했었습니다.
이렇게 저렴한 가격에 최고의 서비스를 받고 왔습니다.
호텔위치또한 하노이 여행객들이 가장 많이 들리는 호안끼에호수 바로 코앞에 위치해있어 최고였습니당
Dahee
Stayed 1 night in Jun 2018
8/10 Good
Verified traveller
24 Jun, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족해요
가격 대비 대단히 만족.
Verified traveller
Stayed 1 night in Jun 2018
4/10 Poor
단기여행자, INCHEON, KOREA
24 Jan, 2017
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
마담문게스트하우스에 예약을 하였으나 현지에서 다른 호텔로 사전 동의를 구하지 않고 바뀜
호텔을 이용하지 않아서 잘 모르겠음. 아마 호텔 예약이 꽉 차서 다른 호텔로 보낸 것 같았으나 사전에 양해를 구했으면 좋겠음.
단기여행자
6/10 Okay
Gabrielle, Melbourne. Australia
19 Mar, 2016
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the lake, old quarter buzz..
Airport Pick-up excellent
Quiet bedroom no 101, Madame Moon 2..We were put there for reasons unexplained..
Breakfast Good, Bed very hard...
Gabrielle
4/10 Poor
Henry
7 Jan, 2016
Disliked: Staff & service, property conditions & facilities
Nous avons eu la désagréable surprise de nous faire loger dans autre hotel après que la personne de l'acceuil de Madam Moon Guesthouse nous ait proposé de nous vendre des séjours et transports sans succès car nous étions fatigués de la journée et voulions nous reposer.
Je déconseille cet hôtel
Henry
6/10 Okay
Verified traveller
11 Jun, 2018
Liked: Staff & service
Verified traveller
Stayed 1 night in Jun 2018