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Melia Ba Vi Mountain Retreat

Photo gallery for Melia Ba Vi Mountain Retreat

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of Melia Ba Vi Mountain Retreat

Melia Ba Vi Mountain Retreat

4.5 star property

4.1/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Cote 600m, Ba Vi National Park, Ba Vi District, Hanoi

Explore the area

  • Popular LocationShanxi Citadel24 min drive
  • Popular LocationMy Hanh Garden46 min drive
  • Popular LocationLang Co Duong Lam48 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)106 min drive

Room options

About this area

Hanoi

Melia Ba Vi Mountain Retreat is located in Ba Vì, a neighbourhood in Hanoi, and is in the mountains and on a river. Ba Vi National Park and Ao Vua Lake reflect the area's natural beauty and area attractions include Khoang Xanh Suoi Tiên Theme Park and Thác Da Eco Tourism. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Shanxi Citadel - 24 min drive
  • My Hanh Garden - 46 min drive
  • Lang Co Duong Lam - 48 min drive
  • My Dinh National Stadium - 87 min drive
  • Bao Son Paradise Park - 98 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 106 min drive

About this property

Melia Ba Vi Mountain Retreat

4.5-star luxury hotel located in Ba Vì
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Melia Ba Vi Mountain Retreat. Indulge in some rest and relaxation at YHI Spa, the on-site spa. Enjoy international cuisine and more at the two on-site restaurants. Enjoy the health club, as well as activities such as mountain biking. Free in-room WiFi is available to all guests, along with a bar and a business centre.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Free bike hire, wedding services and concierge services
  • 2 meeting rooms, tour/ticket information and smoke-free property
Room features
All 55 rooms feature comforts such as pillow menus and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries and bidets
  • LED TVs with satellite channels
  • Balconies or patios, coffee/tea makers and daily housekeeping

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Senses
  • Tonkin
  • 1902 Lobby lounge

Things to do

  • Free bike hire
  • Full-service spa
  • Health club
  • Mountain biking
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 2

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • iPod dock
  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property is located in Ba Vi National Park. The additional mandatory fee (per vehicle) and the destination fee (per person) covers entrance to the national park.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1800000
  • Destination fee: VND 60000 per person, per stay.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Melia Ba Vi Mountain Retreat
Melia Ba Vi Mountain Retreat Hotel Hanoi
Melia Ba Vi Mountain Retreat Hotel
Melia Ba Vi Mountain Retreat Hanoi
Hotel Melia Ba Vi Mountain Retreat Hanoi
Hanoi Melia Ba Vi Mountain Retreat Hotel
Melia Ba Vi Mountain Retreat
Melia Ba Vi Mountain Retreat Hotel
Melia Ba Vi Mountain Retreat Hanoi
Melia Ba Vi Mountain Retreat Hotel Hanoi

Frequently asked questions

Does Melia Ba Vi Mountain Retreat have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 28 Nov,2022, prices found for a 1-night stay for 2 adults at on 29 Nov,2022 start from S$246.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Ba Vi Mountain Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melia Ba Vi Mountain Retreat?

Self-parking is free at this property.

What time is check-in at Melia Ba Vi Mountain Retreat?

Check-in is from 2 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Melia Ba Vi Mountain Retreat?

Checkout is at 11:00 AM.

Where is Melia Ba Vi Mountain Retreat located?

Located in Ba Vì, this luxury hotel is 0.1 mi (0.1 km) from Ba Vi National Park and 13 mi (20.9 km) from Lang Co Duong Lam.

Can I cancel my reservation for free at Melia Ba Vi Mountain Retreat and receive a full refund?

Yes, Melia Ba Vi Mountain Retreat offers free cancellation on select room rates, because flexibility matters! Please refer to Melia Ba Vi Mountain Retreat cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 10 out of 23 reviews" "
" "5 - Excellent 43%
Rating 4 - Good. 8 out of 23 reviews" "
" "4 - Good 35%
Rating 3 - Okay. 4 out of 23 reviews" "
" "3 - Okay 17%
Rating 2 - Poor. 0 out of 23 reviews" "
" "2 - Poor 0%
Rating 1 - Terrible. 1 out of 23 reviews" "
" "1 - Terrible 4%

4.3/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5.0/5

Eco-friendliness

5/5 Excellent

Frank
Stayed 1 night in Jul 2022

5/5 Excellent

JC
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay, highly recommended and would definitely stay again.
Stayed 2 nights in Jul 2022

3/5 Okay

James myongtong
Stayed 1 night in May 2021

5/5 Excellent

Duong Duc Son
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melia Ba Vi is overall a great destination to get away from the hectic city life. Well-designed and clean suit, comfortable bed and pillows, good amenities, good size balcony with a nice view over the tree tops. Attentive staff members who remember you by your first name. Nice touch with the extras such as afternoon tea and cocktail evening before dinner. The retreat is set on top of a mountain range and in the middle of a beautiful forrest. We really enjoyed the long walks and see the ruins from French colonial time. The only negative thing was that the security guys at the entrance/carpark were neither as friendly nor professional as the staff inside the hotel.
Stayed 1 night in Feb 2021

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr. Beon
Very eco-friendly. Quiet(from people) and could enjoy the sent of trees and mountain. Great place to heal by getting out of city center.
Stayed 1 night in Aug 2020

4/5 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

5/5 Excellent

HANA
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are wonderful places. I statyed my
Stayed 1 night in Jul 2020

4/5 Good

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the shower area. Water is not contain within the shower area. The entire area gets wet and the floor becomes slippery which is dangerous if you are not careful.
Stayed 1 night in Feb 2020

3/5 Okay

C P M Hoang
Liked: Cleanliness, room comfort
Disliked: Staff & service
Average service & options
Not much to do at the resort even though it is a retreat resort. Not many F&B options. Ever single activities are chargeable ie bike cycle and using of buggie.
Stayed 2 nights in Jan 2020

1/5 Terrible

Luiza
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beware of scam attempts
This place is really beautiful and the facilities are great, especially the heated pool. We actually enjoyed our stay; which is why it pains me so much how it ended. The staff was trying to basically scam us. We were checking out really early. We booked our taxi to the airport days before, and the receptionist told us it will cost 700K VND. I gave them my credit card to cover the bill. Their card reader appeared to not work—and we’ve been traveling in south east Asia for 2 weeks by then and I used my credit card in every single hotel by then without a problem—they said their Internet connection was bad. It was taking so long that we were afraid we will miss our flight, so I left them my credit card information. We were in the taxi when the reception called me and asked to withdraw the amount in cash and give it to the driver (!) –and it was a little over 6 million VND. Ok, fine, we did that. We stopped at an ATM in the middle of the night. I just gave the driver 7 million VND for the hotel and forfeited the change. We gave the driver 700,000 VND as well for the taxi. When back in NYC I got the email when the hotel claimed we I’ve them still over 2 million VND, and that they paid for the taxi (a total lie). I had the receipt which was printed after they checked the minibar and everything, and obviously we didn’t add anything to it after checking out at 4am. Do not fall for the credit card reader trick and give them cash! They will try to geT more money out of you! Outrageous
Stayed 3 nights in Nov 2019