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Melia Hanoi

Photo gallery for Melia Hanoi

Primary image
Outdoor pool
View from room
Premium bedding, minibar, in-room safe, individually furnished
Grand Premium Room | Premium bedding, minibar, in-room safe, individually furnished

Overview of Melia Hanoi

Melia Hanoi

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
44b Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, 01235

Explore the area

  • Popular LocationHoan Kiem Lake8 min walk
  • Popular LocationSt. Joseph's Cathedral9 min walk
  • Popular LocationHanoi Opera House15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)47 min drive

Room options

About this area

Hanoi

Melia Hanoi is located in Hoan Kiem, a neighbourhood in Hanoi, and is near a train station. Vietnam Women's Museum and Friendship Cultural Palace are cultural highlights, and some of the area's attractions include Hanoi Botanical Garden and Thu Le Park. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh Aquatics Centre.

What's nearby

  • Hoan Kiem Lake - 8 min walk
  • St. Joseph's Cathedral - 9 min walk
  • Hang Gai Street - 13 min walk
  • Hanoi Opera House - 15 min walk
  • Ngoc Son Temple - 17 min walk

Getting around

  • Hanoi Railway Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 48 min drive

About this property

Melia Hanoi

5-star luxury hotel in the heart of Hoan Kiem
Consider a stay at Melia Hanoi and take advantage of a round-trip airport shuttle, a terrace and shopping on site. Indulge in a Swedish massage, a body scrub and a facial at the on-site spa. Enjoy brunch and more at the two on-site restaurants. Yoga classes and aerobics classes are offered at the health club; Melia Hanoi also has a coffee shop/cafe, a hair salon and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with car hire on site and a bar.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), limo/town car service and a porter/bellboy
  • A front desk safe, wedding services and free newspapers
  • Guest reviews give top marks for the dining options, helpful staff and location
Room features
All 306 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as climate-controlled air conditioning and dressing gowns.
Other amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Japanese, Maltese, Russian, Spanish, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10 AM: VND 600000-1300000 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • El Patio
  • El Oriental

Things to do

  • Aerobics classes
  • Bike parking
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

94% of travellers were happy with check-in
Check-in from 2:00 PM - 12:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1843380.0 per night.

Payment types at the property

Important information

Optional extras

  • Breakfast fee: between VND 600000 and VND 1300000 per person (approximately)
  • Airport shuttle fee: VND 3500000 per vehicle (one-way)
  • Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hanoi Melia
Melia Hanoi
Melia Hotel Hanoi
Hanoi Sol Melia
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Melia Hanoi Hotel
Melia Hanoi Hotel
Melia Hanoi Hanoi
Melia Hanoi Hotel Hanoi

Frequently asked questions

Does Melia Hanoi have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Melia Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melia Hanoi?

Self-parking is free at this property.

What time is check-in at Melia Hanoi?

Check-in is from 2:00 PM - 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Melia Hanoi?

Checkout is at noon.

Does Melia Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 3500000 per vehicle applies.

Where is Melia Hanoi located?

Located in Hoan Kiem, this luxury hotel is 0.2 mi (0.4 km) from Vietnam Women's Museum and 0.4 mi (0.7 km) from Hoan Kiem Lake. Center International Trade Fair Hanoi I.C.E and Embassy of Belgium are also within 10 minutes. Hanoi Railway Station is 10 minutes by foot and Hanoi Long Bien Station is 27 minutes.

Can I cancel my reservation for free at Melia Hanoi and receive a full refund?

Yes, Melia Hanoi offers free cancellation on select room rates, because flexibility matters! Please refer to Melia Hanoi cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 441 out of 780 reviews
5 - Excellent 57%
Rating 4 - Good. 260 out of 780 reviews
4 - Good 33%
Rating 3 - Okay. 53 out of 780 reviews
3 - Okay 7%
Rating 2 - Poor. 12 out of 780 reviews
2 - Poor 2%
Rating 1 - Terrible. 14 out of 780 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Yusuke
Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The service is so nice
Stayed 2 nights in Sep 2022

5/5 Excellent

Simon, Marlton
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a nice location that is closed to everyplace in a walking distance.
Stayed 5 nights in Jul 2022

5/5 Excellent

cuong, Fremont
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2022

5/5 Excellent

Malynda
Stayed 3 nights in Mar 2022

5/5 Excellent

Robert
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020

1/5 Terrible

Verified traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

5/5 Excellent

Ruchan
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Highly recommend to stay here. I love the bfast and the pillows menu. Will definitely be back. ๐Ÿ˜
Stayed 2 nights in Feb 2020

5/5 Excellent

Joanne
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
y Recommend
Great location. Superior workout facility! Very helpful staff. Beautiful room!
Stayed 2 nights in Jan 2020

4/5 Good

TN, Tokyo
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an accessible part of town, between Ho Hoan Kiem district and the more modern part of town. We were upgraded to a room on the higher floors, which was nice. The staff were very friendly and helpful. (The most impressive staff at the hotel were at the El Patio restaurant. They were very efficient and friendly.) Would highly recommend to others for a peaceful stay in Hanoi.
Stayed 3 nights in Dec 2019

5/5 Excellent

ChrisT, Boston, MA
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a modern and clean property located in the French Quarter with several dinning options around. It's within walking distance to Hoang Kiem Lake and the Old Quarter. The room was nice and clean with good amenities. Hotel staff was very nice and offered great services, especially at the lounge on the 20th floor. Highly recommend if you're looking for a place to stay in Hanoi.
Stayed 1 night in Dec 2019