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Outdoor pool
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Premium bedding, minibar, in-room safe, individually furnished
Premium bedding, minibar, in-room safe, individually furnished

Guest reviews

4.4 out of 5 Excellent
767 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationHoa Lo Prison Museum4 min walk
Popular LocationHoan Kiem Lake8 min walk
Popular LocationSt. Joseph's Cathedral9 min walk
AirportHanoi (HAN-Noi Bai Intl.)41 min drive

Choose dates to view prices

  • The Level Premium

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    More detailsThe Level Premium
  • The Level Suite

    4.4/5 guest room rating

    Room amenities

    • 68 sq m
    • City view
    • Sleeps 2
    More detailsThe Level Suite
  • Grand Premium Room

    4.7/5 guest room rating

    Room amenities

    • 68 sq m
    • City view
    • Sleeps 2
    More detailsGrand Premium Room
  • Deluxe Room

    4.6/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room
  • Premium Room

    4.6/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    More detailsPremium Room

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighbourhood, Melia Hanoi is in the city centre and near a train station. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and Ho Chi Minh Mausoleum. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium.
Visit our Hanoi travel guide
View in a map
Popular Location

What's nearby

  • Hoa Lo Prison Museum - 4 min walk
  • Hoan Kiem Lake - 8 min walk
  • St. Joseph's Cathedral - 9 min walk
  • Hanoi Opera House - 14 min walk
  • Ngoc Son Temple - 17 min walk

Getting around

  • Hanoi Railway Station - 10 min walk
  • AirportHanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • Where to eat
  • El Patio – Serves breakfast, brunch, lunch and dinner daily.
  • El Oriental – Serves lunch and dinner daily.

About this property

Melia Hanoi

Luxury Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 306 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Melia Hanoi offers 306 forms of accommodation with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a spa tub and a steam room.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 600000-1300000 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Maltese
  • Russian
  • Spanish
  • Vietnamese

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and 12:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for VND 1843380.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between VND 600000 and VND 1300000 per person (approximately)
  • Airport shuttle fee: VND 3500000 per vehicle (one-way)
  • Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Melia Hanoi Hotel
Melia Hanoi
Hanoi Sol Melia
Melia Hotel Hanoi
Sol Melia Hanoi
Melia Hanoi Hotel Hanoi
Melia Hanoi Hotel
Melia Hanoi Hanoi
Melia Hanoi Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Melia Hanoi and receive a full refund?
Yes, Melia Hanoi offers free cancellation on select room rates, because flexibility matters! Please refer to Melia Hanoi cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Melia Hanoi?
As of 30 Sep,2020, prices found for a 1-night stay for 2 adults at Melia Hanoi on 2 Oct,2020 start from SG$130, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Melia Hanoi have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Melia Hanoi pet-friendly?
No, pets are not allowed at this property.
How much is parking at Melia Hanoi?
This property doesn't offer parking.
What time is check-in at Melia Hanoi?
Check-in is from 2:00 PM to 12:30 AM. Late check-in is available during limited hours.
What time is check-out at Melia Hanoi?
Checkout is at noon.
Does Melia Hanoi provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 3500000 per vehicle applies.
Where is Melia Hanoi located?
Located in Hoan Kiem, this luxury hotel is within a 10-minute walk of Hoa Lo Prison Museum, Hoan Kiem Lake, and St. Joseph's Cathedral. Hanoi Opera House and Thang Long Water Puppet Theatre are also within 1 mile (2 km). Hanoi Railway Station is 10 minutes by foot and Hanoi Long Bien Station is 25 minutes.
4.4
Excellent
767 reviews
5 - Excellent
431
4 - Good
258
3 - Okay
53
2 - Poor
11
1 - Terrible
14

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
Highly recommend to stay here. I love the bfast and the pillows menu. Will definitely be back. 😁
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
y Recommend
Great location. Superior workout facility! Very helpful staff. Beautiful room!
Stayed 2 nights in Jan 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an accessible part of town, between Ho Hoan Kiem district and the more modern part of town. We were upgraded to a room on the higher floors, which was nice. The staff were very friendly and helpful. (The most impressive staff at the hotel were at the El Patio restaurant. They were very efficient and friendly.) Would highly recommend to others for a peaceful stay in Hanoi.
Stayed 3 nights in Dec 2019

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