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Melia Hanoi

Photo gallery for Melia Hanoi

Outdoor pool
Front of property
View from room
Executive lounge
Reception

Overview of Melia Hanoi

Melia Hanoi

5.0 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
44b Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, 01235

Explore the area

  • Popular LocationSt. Joseph's Cathedral of Hanoi10 min walk
  • Popular LocationHoan Kiem Lake11 min walk
  • Popular LocationHanoi Opera House15 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)41 min drive

Room options

About this area

Hanoi

Melia Hanoi is located in Hoan Kiem, a neighbourhood in Hanoi, and is near a train station. Trang Tien Plaza and Hang Gai Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and Thong Nhat Park. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.
Visit our Hanoi travel guideOpens in a new window
Map

What's nearby

  • Hoa Lo Prison Museum - 3 min walk
  • St. Joseph's Cathedral of Hanoi - 10 min walk
  • Hoan Kiem Lake - 11 min walk
  • Hanoi Opera House - 15 min walk
  • Ngoc Son Temple - 17 min walk

Getting around

  • Hanoi Railway Station - 11 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • Fresh Garden - 2 min walk
  • Trung Nguyên Cafe - Cà Phê Sách - 3 min walk
  • Quán nhậu Tự Do 68 Thợ Nhuộm - 2 min walk
  • Bún Bò Huế O Xuân - Cơ Sở 2 - 2 min walk
  • Cava Lounge at Melia Hanoi - 1 min walk

About this property

Melia Hanoi

5-star luxury hotel located in Hoan Kiem
Hoan Kiem Lake is located near Melia Hanoi, which provides a return airport shuttle, a terrace and shopping on site. Indulge in a hot stone massage, a body wrap and a manicure/pedicure at the on-site spa. Enjoy brunch and more at the two on-site restaurants. Yoga classes and aerobics classes are offered at the health club; Melia Hanoi also has a cafe, a hair salon and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with car hire on site and a bar.
Additional perks include:
  • An outdoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • A TV in reception, coffee/tea in reception and a 24-hour front desk
  • Tour/ticket information, multilingual staff and meeting rooms
  • Guest reviews give top marks for the dining options, helpful staff and location
Room features
All 306 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and dressing gowns.
Other amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Japanese, Maltese, Russian, Spanish, Thai, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 600000-1300000 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Mosaico
  • Cham

Things to do

  • Aerobics classes
  • Bike parking
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 2:00 PM - 12:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1843380.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 600000 to 1300000 per person
  • Airport shuttle fee: VND 3500000 per vehicle (one-way)
  • Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hanoi Melia
Melia Hanoi
Melia Hotel Hanoi
Hanoi Sol Melia
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Melia Hanoi Hotel
Melia Hanoi Hotel
Melia Hanoi Hanoi
Melia Hanoi Hotel Hanoi

Frequently asked questions

Does Melia Hanoi have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Melia Hanoi?

As of 29 May,2023, prices found for a 1-night stay for 2 adults at Melia Hanoi on 9 Jun,2023 start from S$168.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Hanoi pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Melia Hanoi?

Check-in is from 2:00 PM - 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Melia Hanoi?

Checkout is at noon.

Does Melia Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 3500000 per vehicle applies.

Where is Melia Hanoi located?

Located in Hoan Kiem, this luxury hotel is within a 15-minute walk of Hanoi Police Museum and Hoan Kiem Lake. O Quan Chuong Gate is 1.3 mi (2 km) away. Hanoi Railway Station is 11 minutes by foot and Hanoi Long Bien Station is 27 minutes.

Melia Hanoi Reviews

Melia Hanoi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 449 out of 794 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 263 out of 794 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 55 out of 794 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 12 out of 794 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 15 out of 794 reviews" "
" "2 - Terrible 2%

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Thank you so much
Stayed 1 night in May 2023

6/10 Okay

Uyen

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The staff and food were amazing (thank you). At the time of my stay 2023.02, the hotel rooms are very dated. Dirty carpets and fairly worn-out beds in my opinion.
Stayed 4 nights in Feb 2023

10/10 Excellent

Gilles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and the service is excellent.
Stayed 10 nights in Jan 2023

10/10 Excellent

Steven

Stayed 2 nights in Jan 2023

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Maria

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel is located in city center. The rooms have carpet, which are worn out, dirty from many years. We stayed 5 days and clearly they do not clean the rooms well daily. There is no option in room availability for double beds with shower only, showers are only available in king size bed rooms. All double bed rooms only have tubs which are hard to get into if you are older, definitely not handicap accessible. I would commend staff member Martha BG on her guest experience reach out, she made a huge difference.

8/10 Good

Hwai Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most helpful and friendly staff
Stayed 2 nights in Dec 2022

10/10 Excellent

Malynda

Stayed 3 nights in Sep 2022

10/10 Excellent

Ang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pretty good location. It is walking distance to Hanoi exhibition centre. Breakfast selection is good.
Stayed 4 nights in Sep 2022