Melia Hanoi is located in Hoan Kiem, a neighbourhood in Hanoi, and is near a train station. Trang Tien Plaza and Hang Gai Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and Thong Nhat Park. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.
Hoan Kiem Lake is located near Melia Hanoi, which provides a return airport shuttle, a terrace and shopping on site. Indulge in a hot stone massage, a body wrap and a manicure/pedicure at the on-site spa. Enjoy brunch and more at the two on-site restaurants. Yoga classes and aerobics classes are offered at the health club; Melia Hanoi also has a cafe, a hair salon and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with car hire on site and a bar.
Additional perks include:
An outdoor pool and a children's pool
Limo/town car service, buffet breakfast (surcharge) and express check-out
A TV in reception, coffee/tea in reception and a 24-hour front desk
Tour/ticket information, multilingual staff and meeting rooms
Guest reviews give top marks for the dining options, helpful staff and location
Room features
All 306 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and dressing gowns.
Other amenities include:
Reusable coffee/tea filters, recycling and LED light bulbs
Bathrooms with rainfall showers and designer toiletries
42-inch LCD TVs with premium channels
Free infant beds, coffee/tea makers and daily housekeeping
Awards and affiliations
Green/Sustainable Property This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Limo/town car service
Food and drink
Buffet breakfast available for a fee daily 6 AM–10 AM: VND 600000-1300000 per person
2 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area
Restaurants on site
Mosaico
Cham
Things to do
Aerobics classes
Bike parking
Children's pool
Fitness centre
Full-service spa
Outdoor pool
Sauna
Shopping
Hot tub
Steam room
Yoga classes
Family friendly
Children's pool
Free cots/infant beds
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Business services
Business centre
Conference centre
Meeting rooms
Outdoors
BBQ grill(s)
Terrace
Spa
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - hot stone
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Sauna
Hot tub
Steam room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1843380.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately VND 600000 to 1300000 per person
Airport shuttle fee: VND 3500000 per vehicle (one-way)
Rollaway bed fee: VND 1843380.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hanoi Melia
Melia Hanoi
Melia Hotel Hanoi
Hanoi Sol Melia
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Melia Hanoi Hotel
Melia Hanoi Hotel
Melia Hanoi Hanoi
Melia Hanoi Hotel Hanoi
Frequently asked questions
Does Melia Hanoi have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Melia Hanoi?
As of 29 May,2023, prices found for a 1-night stay for 2 adults at Melia Hanoi on 9 Jun,2023 start from S$168.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Melia Hanoi pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Melia Hanoi?
Check-in is from 2:00 PM - 12:30 AM. Late check-in is available during limited hours.
What time is check-out at Melia Hanoi?
Checkout is at noon.
Does Melia Hanoi provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 3500000 per vehicle applies.
Where is Melia Hanoi located?
Located in Hoan Kiem, this luxury hotel is within a 15-minute walk of Hanoi Police Museum and Hoan Kiem Lake. O Quan Chuong Gate is 1.3 mi (2 km) away. Hanoi Railway Station is 11 minutes by foot and Hanoi Long Bien Station is 27 minutes.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff and food were amazing (thank you).
At the time of my stay 2023.02, the hotel rooms are very dated. Dirty carpets and fairly worn-out beds in my opinion.
The hotel is located in city center. The rooms have carpet, which are worn out, dirty from many years. We stayed 5 days and clearly they do not clean the rooms well daily. There is no option in room availability for double beds with shower only, showers are only available in king size bed rooms. All double bed rooms only have tubs which are hard to get into if you are older, definitely not handicap accessible. I would commend staff member Martha BG on her guest experience reach out, she made a huge difference.