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Meritel Hanoi

4.5 star property
Luxury hotel with sauna and spa services

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Photo gallery for Meritel Hanoi

Building design
Reception hall
Outdoor pool, pool umbrellas, pool loungers
1 bedroom, Frette Italian sheets, premium bedding, memory-foam beds
Lobby sitting area
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar

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Room options

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Showing 8 of 8 rooms

View all photos for Family Connecting Suite

1 bedroom, Frette Italian sheets, premium bedding, memory-foam beds

Family Connecting Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Old Quarter Suite

View from room

Old Quarter Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Frette Italian bed sheets
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

View from room

Junior Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

View from property

Executive Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Frette Italian bed sheets
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

1 bedroom, Frette Italian sheets, premium bedding, memory-foam beds

Meritel Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room With Internal Window

1 bedroom, Frette Italian sheets, premium bedding, memory-foam beds

Superior Double or Twin Room With Internal Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Frette Italian bed sheets
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Grand Terrace

View from room

Grand Terrace

Highlights

Deck/patio
Outdoor play area
Garden
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Property amenity

Sheraton Hanoi Hotel

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  • Pool
  • Spa
  • Kids pool
  • Parking included
8.8 out of 10, Excellent, 417 reviews
The price is S$183
includes taxes & fees
20 Jun - 21 Jun
Sheraton Hanoi Hotel
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About the area

Map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km
  • Hanoi Old Town Night Market - 12 min walk - 1.0 km
  • Thang Long Water Puppet Theatre - 12 min walk - 1.0 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Hanoi Railway Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪GoGi House Restaurant - ‬4 min walk
  • ‪Phở Bò Đường Tàu - ‬3 min walk
  • ‪G66 Coffee - ‬3 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

Meritel Hanoi

Luxury hotel near Hoan Kiem Lake
Near St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Meritel Hanoi provides a swim-up bar, a poolside bar and a free food/drink shopping service. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a Swedish massage, a body treatment or a detox wrap. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a free daily manager's reception and a terrace.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers, pool umbrellas and a lifeguard on site
  • Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and massage treatment rooms
  • ATM/banking services, wedding services and a TV in reception
  • A porter/bellboy, luggage storage and concierge services
  • Guest reviews say great things about the helpful staff and walkable location
Room features
All 64 individually furnished rooms include comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Frette Italian sheets and memory foam beds
  • Hydromassage showers, designer toiletries and bidets
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English, Vietnamese

Similar properties

Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.8 out of 10, Exceptional, 449 reviews
The price is S$142
includes taxes & fees
19 Jun - 20 Jun
GRAND HOTEL du LAC Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (VND 250,000 per day); discounts available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: VND 230,000 for adults and VND 115,000 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (140 centimetre high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1000000.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately VND 230000 for adults and from VND 115000 for children
  • Airport shuttle fee: VND 496000 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: VND 250000 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
No pets and no service animals are allowed at this property

Property is also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

Does Meritel Hanoi have a pool?

Yes, this property has an outdoor pool.

Is Meritel Hanoi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Meritel Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Meritel Hanoi?

Checkout is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does Meritel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 496000 per vehicle applies.

Where is Meritel Hanoi located?

Located in Old Quarter, this luxury hotel is within a 10-minute walk of Hang Da Market, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Railway Station is 10 minutes by foot and Hanoi Long Bien Station is 19 minutes.

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Meritel Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 324 out of 377 reviews
Rating 8 - Good. 37 out of 377 reviews
Rating 6 - Okay. 7 out of 377 reviews
Rating 4 - Poor. 6 out of 377 reviews
Rating 2 - Terrible. 3 out of 377 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

The staff were super accommodating and friendly. The hotel facilities were great and the location can’t be beat.
Stayed 2 nights in May 2025

10/10

LOVED the Meritel, staff couldn’t be more helpful and friendly Will go back before heading home
Stayed 2 nights in Jun 2025

10/10

Lovely hotel with large, comfortable rooms. Great facilities including rooftop bar, pool and gym. Staff were very helpful and friendly. Excellent location.
Stayed 3 nights in May 2025

10/10

Really nice hotel
Stayed 1 night in Feb 2025

10/10

The entire staff were very professional, attentive and extremely friendly this hotel should be 5 star rating.
Stayed 4 nights in May 2025

10/10

Great hotel, and friendly staff, who spoke very good English. We stayed in the Old Quarter suite and it was perfect. Great size and beautifully presented. So much to do around the hotel with lots of eateries and shopping. The restaurant at the Meritel, May Tre Dan was very nice. The food was very good.
Stayed 1 night in May 2025

10/10

Beyond expectations! Excellent in every way
Stayed 3 nights in Jun 2025

10/10

Amazing staff, rooms and food
Stayed 4 nights in Dec 2024

10/10

Wonderful stay and centrally located. The room was very nice and comfortable. The hotel is clean, new and modern. The staffs were professional, helpful and very friendly. Would stay here again.

10/10

Hotel is very nice. Staff are super friendly and helpful. Great location to walk to old quarter!!
Stayed 2 nights in Feb 2025

10/10

I wouldn't stay anywhere else - the staff is wonderful. The location is wonderful. The restuarant is wonderful. The room was wonderful.
Stayed 2 nights in Mar 2025

10/10

Property was excellent. Location could have been better
Stayed 1 night in Apr 2025

10/10

Very good location, great staff
Stayed 1 night in Nov 2024

10/10

Great location in heart of the Old Quarter. All you need in easy walking distance, Train Street, Sports Bar, shopping, the Lake. Very good facilities, eg roof top bar & pool, great dining facility & excellent & inexpensive breakfast with plenty of choices. Staff very efficient, friendly helpful & easy check-in/ out excellent value for money
Stayed 3 nights in Mar 2025

10/10

Excellent hotel. Staff were perfect and the food. Service and drinks were outstanding.
Stayed 1 night in Dec 2024

10/10

Fantastic staff, lovely hotel
Stayed 1 night in Jun 2024

10/10

Wonderful hotel with outstanding staff. Lots of street noise however if that is concern.
Stayed 2 nights in Feb 2025

10/10

Amazing! Staff was always available and willing to assist. They even ordered us a Grab to and from dinner. I communicated with Katy through WhatsApp and she arranged our transfer back to the hotel while we were out. Everyone we encountered was great! The facilities were excellent. They even had happy hour on the rooftop. Walkable to train street, Hoan Kiem lake and shops/restaurants. I highly recommend the Meritel for your next stay in Hanoi!
Stayed 2 nights in May 2025

10/10

My time at Meritel was the best. Katy made me feel so comfortable and welcome at every moment. She was so kind, supportive and provided the best tips at any time to enjoy my staying at Hanoi. Definitely will come back for the great customer service Katy provided
Stayed 3 nights in Apr 2025

10/10

Great place to Stay and would go back
Stayed 3 nights in Jun 2024

10/10

Staff fantastic and friendly.
Stayed 2 nights in Nov 2024

10/10

Wonderful stay at Meritel Hanoi. The staff all are friendly, courteous, helpful and always made me feel welcome. The room was spacious, clean and modern. The location is centralized to all the sites, restaurants and close to Hoan Kiem Lake. Overall a great hotel. Will definitely stay here again if I'm in Hanoi.
Stayed 1 night in Mar 2025

10/10

Nice, clean, good location and friendly staff
Stayed 1 night in Sep 2024

10/10

Excellent central location in Old District Hanoi and property is beautifully designed property. Breakfast buffet offer wonderful selections. Rooftop bar was great. Staff friendly. Overall, I recommend this hotel!
Stayed 2 nights in Feb 2025

10/10

Great central location in old quarter, a few minute walk to train street, all tours pick up from the hotel. What really makes it special are the staff who were super helpful. Special mention goes to Mike who we relied on a lot for help and information throughout our stay.
Stayed 5 nights in Feb 2025