2/10 Terrible
AHN SOOBEOM, Republic of KOREA
1 Jan, 2015
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ngoc Mai Hotel
3.5 star property
Travelers begin their day with a hearty breakfast before setting out to explore Hanoi from this centrally located hotel just steps from Hoan Kiem Lake
Choose dates to view prices
Photo gallery for Ngoc Mai Hotel
Ngoc Mai Hotel in downtown Hanoi offers a practical base with breakfast and dry cleaning. Guests enjoy in-room WiFi and can walk to the Old Town Night Market. The property features an on-site restaurant, car rentals, and a business center for convenience.
Reviews
6.06.0 out of 10
Popular amenities
- Breakfast included
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Business services
- Bar
Room options
View all photos for Deluxe Double Room
Deluxe Double Room
Highlights
Soundproofed
Air conditioning
Fridge
LED TV
Rollaway/extra beds
Private bathroom
Jetted bath
Shower/bath combination
- City view
- 32 sq m
- Sleeps 4
View all photos for Standard Single Room
Standard Single Room
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Rollaway/extra beds
Private bathroom
Jetted bath
Shower/bath combination
- 27 sq m
- Sleeps 2
View all photos for Family Room
Family Room
Highlights
Soundproofed
Air conditioning
Fridge
LED TV
Rollaway/extra beds
Private bathroom
Jetted bath
Shower/bath combination
- 32 sq m
- Sleeps 6
View all photos for Standard Twin Room
Standard Twin Room
Highlights
Soundproofed
Air conditioning
Fridge
LED TV
Rollaway/extra beds
Private bathroom
Jetted bath
Shower/bath combination
- City view
- 27 sq m
- Sleeps 3
Dormitory Male For 4 - 6 persons
- Sleeps 6
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About the area
Located in Old Quarter, a neighbourhood in Hanoi, Ngoc Mai Hotel is near a train station. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. Visit our Hanoi travel guide
7 Cua Dong Street, Hoan Kiem District, Hanoi, 10000
What's nearby
Dong Xuan Market7 min walk - 0.6 km
Quan Chuong Gate8 min walk - 0.7 km
Hanoi Old Town Night Market8 min walk - 0.7 km
Hoan Kiem Lake10 min walk - 0.9 km
St. Joseph's Cathedral of Hanoi10 min walk - 0.9 km
Getting around
- Hanoi Long Bien Station12 min walk
- Hanoi (HAN-Noi Bai Intl.)40 min drive
Restaurants
- Phở Gia Truyền Bát Đàn2 min walk
- Lifted Coffee1 min walk
- Bún Chả Nem Rán 41 Cửa Đông1 min walk
- Aha Cafe1 min walk
- BBQ Phanh1 min walk
About this property
Ngoc Mai Hotel
Hotel near Hanoi Old Town Night Market
Dong Xuan Market and St. Joseph's Cathedral of Hanoi are located near Ngoc Mai Hotel, which provides free breakfast, dry cleaning/laundry services and car hire on-site. The on-site restaurant offers breakfast, lunch and dinner. In addition to a bar and a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
- A round-trip airport shuttle (surcharge), a 24-hour front desk and a lift
- A front desk safe, tour/ticket information and ATM/banking services
- Concierge services and luggage storage
Room features
All guest rooms at Ngoc Mai Hotel have comforts, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
- Bathrooms with Jetted bath and free toiletries
- 32-inch LED TVs with cable channels
- Fridges, rollaway/extra beds and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Return airport shuttle (surcharge) at scheduled times
- Train station pick-up shuttle (surcharge)
Food and drink
- Free breakfast available
- A bar/lounge
- A restaurant
Family friendly
- Babysitting
- In-room refrigerator
- Rollaway/extra bed
- Soundproofed rooms
Conveniences
- 24-hour front desk
- ATM
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- Business centre
Accessibility
- Lift
More
- 1 building
- 7 floors
- Built in 1993
- Designated smoking areas
Room amenities
Bedroom
- Rollaway/extra bed
Bathroom
- Free toiletries
- Hair dryer (on request)
- Jetted bathtub
- Private bathroom
- Shower/bathtub combination
- Slippers
Entertainment
- 32-inch LED TV with cable channels
Food and drink
- 24-hour room service
- Free bottled water
- Minibar
- Refrigerator
More
- Air conditioning
- Desk
- Free daily newspapers
- Iron/ironing board
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in time starts at noon
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Children and extra beds
Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available.
Payment types at the property
Important information
Optional extras
- Airport shuttle fee: USD 17 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Ngoc Mai Hanoi
Ngoc Mai Hotel
Ngoc Mai Hotel Hanoi
Ngoc Mai Hotel Hotel
Ngoc Mai Hotel Hanoi
Ngoc Mai Hotel Hotel Hanoi
Frequently asked questions
What time is check-in at Ngoc Mai Hotel?
Check-in begins at noon.
What time is check-out at Ngoc Mai Hotel?
Checkout is at 11 AM.
Does Ngoc Mai Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs at scheduled times. A fee of USD 17 per vehicle applies.
Where is Ngoc Mai Hotel located?
Located in Old Quarter, this hotel is within a 10-minute walk of Hang Ma Street, Hoan Kiem Lake and Hanoi Old Town Night Market. Dong Xuan Market and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Long Bien Station is 12 minutes by foot and Hanoi Railway Station is 18 minutes.
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Reviews
Ngoc Mai Hotel Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
6.0
Location
6.8
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 3 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
Reviews
8/10 Good
Thomas
29 Oct, 2014
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in the heart of the old quarter.
In the middle of the old quarter, hectic traffic all around, but an interesting place to stay. Take the airport shuttle/taxi, you'll never find it on your own if visiting Hanoi for the first time.
Value for money... excellent.
Ventilation to bathroom area really needed, but the room very spacious and clean, Hotel excellent value for the money, only downside was the owners tendency to overcharge on things like the airport shuttle, and tours, but at such low room rental its forgiven.
Thomas
8/10 Good
Verified traveller
18 Sept, 2014
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort