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LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

4.0 star property
Riverfront hotel with full-service spa and 24-hour front desk

Choose dates to view prices

Photo gallery for LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

Exterior
Creator video
City view
Serves breakfast, lunch and dinner
Serves breakfast, lunch and dinner
San Grand Hotel, near Hanoi's Hoan Kiem Lake and O Quan Chuong gate, offers The Huc Spa treatments and dining at Sunset Lake View restaurant. Relax on the terrace and bar, with free in-room WiFi. The staff is praised for their attentive service.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
The current price is S$75
includes taxes & fees
23 Sept - 24 Sept

Room options

Check availability for these dates

Tonight

Sep 18 - Sep 19
Check availability for tonight Sep 18 - Sep 19

Tomorrow

Sep 19 - Sep 20
Check availability for tomorrow Sep 19 - Sep 20
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Dbl or Twin

1 bedroom, minibar, in-room safe, desk

Junior Dbl or Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Rainfall showerhead
Hairdryer
Bathrobes
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Double Room

1 bedroom, minibar, in-room safe, desk

Executive Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Day bed
Separate bedroom
Bathrobes
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Rainfall showerhead
Hairdryer
Bathrobes
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Connecting Room

1 bedroom, minibar, in-room safe, desk

Family Connecting Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
2 bathrooms
Hairdryer
Bathrobes
Private bathroom
  • 58 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Lucien Signature

1 bedroom, minibar, in-room safe, desk

Lucien Signature

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
LCD TV
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 68 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

1 bedroom, minibar, in-room safe, desk

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
Champagne service
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Balcony Room

1 bedroom, minibar, in-room safe, desk

Executive Balcony Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Bathrobes
Hairdryer
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Lucien Privilege

1 bedroom, minibar, in-room safe, desk

Lucien Privilege

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
Champagne service
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room

1 bedroom, minibar, in-room safe, desk

Premier Double Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Rainfall showerhead
Hairdryer
Bathrobes
Private bathroom
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Connecting Room

1 bedroom, minibar, in-room safe, desk

Suite Connecting Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
2 bathrooms
Hairdryer
Bathrobes
Private bathroom
  • 58 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
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About the area

Located in Old Quarter, a neighbourhood in Hanoi, LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP is near a train station and on a river. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Quan Chuong Gate and Temple of Literature. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium.
Visit our Hanoi travel guideOpens in a new window
Map
No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
  • Quan Chuong Gate - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Hanoi Opera House - 13 min walk - 1.2 km

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪Bún Thang Bà Đức - ‬1 min walk
  • ‪Ốc Vi Sài Gòn - ‬1 min walk
  • ‪Bún thang - Phở gà - ‬1 min walk
  • ‪Ốc Nóng Nguyễn Hữu Huân - ‬1 min walk
  • ‪Cho Ca Phe - ‬1 min walk

About this property

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

Upscale hotel near Thang Long Water Puppet Theatre
Located close to Hoan Kiem Lake and Quan Chuong Gate, LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP provides a terrace, dry cleaning/laundry services and a bar. Treat yourself to a massage, a facial or a body treatment at The Huc Spa, the on-site spa. The on-site vegetarian cuisine restaurant, Sunset Lake View, offers lunch and dinner. In addition to a hot tub, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and coworking spaces
  • A porter/bellboy, concierge services and tour/ticket information
  • A 24-hour front desk, a banquet hall and a front desk safe
  • Guest reviews speak highly of the bar, breakfast and helpful staff
Room features
All 50 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Baths or showers, free toiletries and hairdryers
  • 43-inch LCD TVs with cable channels
  • Wardrobes/cupboards, children's dinnerware and electric kettles

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 190,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Rooftop
  • Sunset Lake View

Things to do

  • Full-service spa

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 0 per cent of room rate
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 190000 for adults and from VND 150000 for children
  • Airport shuttle fee: VND 528000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 0 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa

Frequently asked questions

Is LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

As of 18 Sept, 2025, prices found for a 1-night stay for 2 adults at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP on 23 Sept, 2025 start from S$75.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP doesn't offer parking.

What time is check-in at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Check-in start time: 2:00 PM; check-in end time: anytime. A 0% fee applies for early check-in (subject to availability).

What time is check-out at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Checkout is at noon.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 528000 per vehicle applies.

Where is LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Quan Chuong Gate and Dong Xuan Market are also within 10 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 21 minutes.

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LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 294 out of 369 reviews
Rating 8 - Good. 54 out of 369 reviews
Rating 6 - Okay. 18 out of 369 reviews
Rating 4 - Poor. 2 out of 369 reviews
Rating 2 - Terrible. 1 out of 369 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Liked: Amenities, property conditions & facilities
Great location superb customer service
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very pleased with my stay and will recommended to anyone who plans to visit Hanoi
Stayed 4 nights in May 2025

10/10 Excellent

Ann-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Excellent hotel and very friendly customer service…thank you :)
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay. The staff were very friendly and helpful. Recommended.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredible! They will bend over backwards to assist you. We are so grateful for their kindness! Great and central location. Night markets are in walkable distance. The only minor issue is the pool is actually a spa. Otherwise would recommend!
Stayed 5 nights in Aug 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel!!

Absolutley love this place!! So beautiful, awesome rooftop bar, and best of all, the staff is sooo nice!!! Love it so much we are staying again in a few days when we end our trip in Hanoi!!! 😊
Stayed 2 nights in Jun 2025

10/10 Excellent

Tiffany Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was great and the staff very friendly we were very comfortable. Our room was spacious and clean. I recommend this place and will be back thank you so much
Stayed 3 nights in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very helpful, wpuld like to rate them 6 stars. Food is fantastic.
Stayed 3 nights in May 2025

10/10 Excellent

Snehesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Stay was good shower did not work very well I think broken but the hotel staff very pleasant and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

KSHITIJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Great hotel at a great location. Probably one of the best staff/hospitality I experienced in Vietnam. Every staff member was extremely helpful. Shout out to Susan for all the recommendations she provided us during our stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Amazing view from rooftop bar!
Stayed 5 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great experience, we enjoyed our stay, Ruby was very helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lovely hotel, lovely staff, comfortable bed, good shower. Close walk to lake and everything else you might need.
Stayed 1 night in Jan 2025

10/10 Excellent

Sumeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff and great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact that the staff was very friendly & helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, within easy walking distance to the better shops, classier restaurants etc. but in the heart of the street life surrounding a lake.
Stayed 2 nights in Feb 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, Best Staff and Awesome Rooftop

This place is so central. It's in the heart of everything and close to many attractions from walking distance. The hotel is clean and the staff is truly what made my stay even more special. Anna is incredibly helpful and was the resident 'concierge'. She made my Mum and my stay hard to say goodbye but if I ever returned to Hanoi, I will make sure to book Lucien (previously San Grand). Julia who is a Trainee is also amazing. The Bell boys are courteous and friendly. Always greeting with a smile.
Stayed 3 nights in Jun 2025

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Hanoi old quarter With helpful staff thanks Ruby
Stayed 1 night in Oct 2024

6/10 Okay

Stuart

Great place, heaps of fun things to do around the hotel. Easy to get to many places, would stay there again
Stayed 3 nights in Jul 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the lake. Staff is very friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Torahiko

Liked: Cleanliness, staff & service, property conditions & facilities
View from the restaurant was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 4 nights in Nov 2024