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Guest reviews

4.8 out of 5 Exceptional
562 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationFlag Tower of Hanoi4 min walk
Popular LocationVietnam National Museum of Fine Arts7 min walk
Popular LocationImperial Citadel of Thang Long8 min walk
AirportHanoi (HAN-Noi Bai Intl.)23 min drive

Choose dates to view prices

About this area

Hanoi

Located in Hanoi's Ba Dinh neighbourhood, O'Gallery Majestic Hotel & Spa is in the city centre and near the airport. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Temple of Literature and Ho Chi Minh Mausoleum. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium.
Visit our Hanoi travel guide
View in a map
Popular Location

What's nearby

  • Flag Tower of Hanoi - 4 min walk
  • Vietnam National Museum of Fine Arts - 7 min walk
  • Imperial Citadel of Thang Long - 8 min walk
  • Hoa Lo Prison Museum - 10 min walk
  • St. Joseph's Cathedral - 13 min walk

Getting around

  • Hanoi Railway Station - 9 min walk
  • AirportHanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • Where to eat
  • Jasmine – Restaurant offering local and international cuisine. Serves breakfast, lunch and dinner daily.
  • Coffee Lounge – Poolside bar. Open daily.

About this property

O'Gallery Majestic Hotel & Spa

Luxury Hanoi hotel in Ba Dinh, walk to Imperial Citadel of Thang Long
This hotel features a restaurant, an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 48 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with cable channels. Guests will also find 24-hour room service, minibars and coffee/tea makers.
O'Gallery Majestic Hotel & Spa offers 48 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: VND 352500 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: VND 350000 for adults and VND 233000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Vietnamese

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2 PM and midnight
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 28 March 2020 to 30 September 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 587000.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Pool fee: VND 0 per person, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 350000 for adults and VND 233000 for children (approximately)
  • Airport shuttle fee: VND 678562 per vehicle (one-way)
  • Self-parking fee: VND 352500 per day
  • Rollaway bed fee: VND 587000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

O'gallery Majestic & Spa Hanoi
O'Gallery Majestic Hotel & Spa Hotel
O'Gallery Majestic Hotel & Spa Hanoi
O'Gallery Majestic Hotel & Spa Hotel Hanoi

Frequently asked questions

Does O'Gallery Majestic Hotel & Spa have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 8:00 PM.
Is O'Gallery Majestic Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at O'Gallery Majestic Hotel & Spa?
Self-parking is available for VND 352500 per day.
What time is check-in at O'Gallery Majestic Hotel & Spa?
Check-in is from 2 PM to midnight. Late check-in is available during limited hours.
What time is check-out at O'Gallery Majestic Hotel & Spa?
Checkout is at noon.
Does O'Gallery Majestic Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 678562 per vehicle, one-way, applies.
Where is O'Gallery Majestic Hotel & Spa located?
Located in Ba Dinh, this luxury hotel is within a 15-minute walk of Temple of Literature, St. Joseph's Cathedral and Ho Chi Minh Mausoleum. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 1 mi (2 km). Hanoi Railway Station is 9 minutes by foot and Hanoi Long Bien Station is 20 minutes.
4.8
Exceptional
562 reviews
5 - Excellent
470
4 - Good
74
3 - Okay
12
2 - Poor
4
1 - Terrible
2

4.8/5

Cleanliness

4.9/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really
Your kidding
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this property and the staff were fantastic. The breakfast is excellent, the hotel really clean and comfortable.
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Really lovely, stylish boutique hotel with incredible staff. Super comfy bed! Amazing and really helpful front desk! We arrived in Hanoi in not really good time, because of the Virus outbreak almost every tourist destination was closed or about to be close. The guys did everything to Help us have a nice stay. We couldn’t ask for more! Highly recommended.
Stayed 4 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay in Hanoi
Excellent hotel with great service. Super location near train street cafes The staff were particularly attentive and welcoming.
Stayed 2 nights in Mar 2020

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