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OYO 388 Ibiz Hotel

Property class: 3
Staff at this charming Hanoi hotel make stays hassle-free with attentive service and helpful assistance available whenever travelers need it

Choose dates to view prices

OYO 388 Ibiz Hotel in central Hanoi offers practical amenities like an on-site restaurant, dry cleaning, and in-room WiFi. The hotel provides luggage storage and helps arrange tour tickets, earning enthusiastic reviews from guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping

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About the area

Old Quarter, a neighbourhood in Hanoi, is home to OYO 388 Ibiz Hotel. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting. Visit our Hanoi travel guide
Map
30 Hang Cot, Hoan Kiem, Hanoi

What's nearby

  • A shopping mall with a central fountain, multiple floors, and various shops.
    Dong Xuan Market
    2 min walk - 0.2 km
  • A bustling street scene with a traditional archway, motorcycles, and various shops.
    Quan Chuong Gate
    7 min walk - 0.6 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    8 min walk - 0.7 km
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    10 min walk - 0.9 km
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    13 min walk - 1.2 km

Getting around

  • Hanoi Long Bien Station
    5 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    38 min drive

Restaurants

  • Pho Muslim
    4 min walk
  • Karaoke Sunny
    4 min walk
  • The Chill Zone
    4 min walk
  • Phê La
    1 min walk
  • Haflington Bar
    3 min walk

About this property

OYO 388 Ibiz Hotel

  • Hotel near Hoan Kiem Lake
  • Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, OYO 388 Ibiz Hotel provides dry cleaning/laundry services, a restaurant and more. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • A round-trip airport shuttle (surcharge), express check-out and express check-in
    • Smoke-free property, a lift and multilingual staff
    • A front desk safe, tour/ticket information and concierge services
  • Room features
  • All guest rooms at OYO 388 Ibiz Hotel feature perks, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Frequently asked questions

Is OYO 388 Ibiz Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at OYO 388 Ibiz Hotel?

This hotel doesn't offer parking.

What time is check-in at OYO 388 Ibiz Hotel?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at OYO 388 Ibiz Hotel?

Checkout is at noon.

Does OYO 388 Ibiz Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 450000 per vehicle applies.

Where is OYO 388 Ibiz Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Ma Street and Hanoi Old Town Night Market. Hoan Kiem Lake and West Lake are also within 15 minutes. Hanoi Long Bien Station is only a 5-minute walk and Hanoi Railway Station is 23 minutes.

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Reviews

OYO 388 Ibiz Hotel Reviews

7.4

Good

7.8

Cleanliness

7.6

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 9 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 3 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

Reviews

Verified review

2/10 Terrible

Lou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon...rejected.

I reserved this room for my brother and his wife. It was their honeymoon, and they were rejected. Apparently, we booked the room too early in advance, something happened in their system, and our reservation was nowhere to be found. My brother and his wife had to walk around and look for another hotel late at night, after a long flight. It was obviously not the ideal situation for them to be in on their honeymoon, in a foreign country that they've never been to before.
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

MARTHAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little price, big service

The location was perfect if you have organized trips set up. Most of them if not all will pick you up from the old quarter. The staff was great and very accommodating. The bed was a little stiff but good experience overall !
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Richacrd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Địa điểm trung thuận lợi cho công tác và du lịch, gần chợ đêm, 5 phút ra bờ hồ, phòng đẹp, nhân viên nhiệt tình chuyên nghiệp, ăn sáng ngon, phòng giá rẻ !
Stayed 1 night in Jul 2019
Verified review

4/10 Poor

Abraham

Disliked: Amenities, property conditions & facilities
Nothing much to say about this property since the photos of the rooms not what in actual. My room was so small and feel like living in a matchbox no place to move around and even for mineral water we need to pay. The breakfast was worst since the buy for us outside but still free.The location was great cause its situated in the 36 street and lots of place to go around. Food wise no problems if you are non vegetarian.
Stayed 4 nights in May 2019
Verified review

6/10 Okay

jaejun

Liked: Property conditions & facilities
가격 대비 적당한 방이지만 창문이 없는 것이 흠
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, nice location. Not too far from the heart of the old quarter. The only qualm i had was that the shower drain was outside the shower stall, so the water had to get take a detour to the drain. Thankfully, it did not cause the water to rise. Happy overall.
Stayed 6 nights in Jan 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, a short distance from the heart of the old quarter
Stayed 6 nights in Jan 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
great place but i wouldnt rate it 3 stars.. more of a 2stars hotel. staff was nice and helpful.. rooms are small and window is tiny. amneties are good (soap, toothbrush.. etc) location is good too
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Great friendly staff. Clean room. Worth the upgrade to a suite.
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Katrin

Liked: Staff & service
Disliked: Cleanliness, room comfort

Ikke verdt pengene

Rommet var ikke rengjort da jeg kom, til tross for at jeg kom ca 21.15 på kvelden. Rommet var uten vindu og dusjen var veldig upraktisk (hele badet ble vått). Veldig lytt, mye bråk fra frokostsalen, som ikke akkutat hadde imponerende utvalg. Hyggelig personale.
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. centralised to shops and i specially like the proximity to shops selling xmas stuff n thEF bright lights.
Stayed 2 nights in Dec 2018
Verified review

4/10 Poor

jessie

Liked: Staff & service
Disliked: Property conditions & facilities

no hot shower water

Water weak cause no hot shower water. My room is in 6th floor, lift can reach this floor and need to walk some stairs. I don's know why they did drilling wall and stuffs in the morning upstairs and I can't sleep well.
Stayed 4 nights in Aug 2018
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zentral gelegen

Preis - Leistung war in Ordnung. Personal sehr freundlich.
Stayed 2 nights in Apr 2018
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful friendly staff, excellent value

My husband and I were in and out of Hanoi 3 times over the last couple of weeks and stayed here, upgrading the room size each time. They were all clean and comfortable. The only reason for the upgrades was to spoil ourselves after 3 months travel in Vietnam. The staff were very helpful in helping us organize our side trips away for a few days and keep our extra luggage. Most impressive was when we arrived at the train station at 4:00am and decided to walk the 20’ to kill time as we figured there would be a wait for check in. Not so! We were recognized on arrival, a room was available for us and we were immediately checked in. I appreciate that there may be times that the hotel would be fully booked and this would not be possible but consistently everyone was willing to go the extra mile to make our stay comfortable. It was like leaving family!
Stayed 2 nights in Apr 2018
Verified review

10/10 Excellent

Josy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel confortable , très bon accueil .

J'avais réservé cet hôtel 3 nuits pour notre début de séjour au Vietnam .. Très satisfaits du confort , de l'amabilité du personnel , de la situation géographique et du petit-déjeuner , nous avons passé 4 nuits supplémentaires . Nous avons occupé la chambre 601 puis la chambre 501 , avec balcon donnant sur la rue . Tout fonctionne bien : climatisation , wifi , douche .Nous avons bien dormi . Le personnel est très serviable et souriant : ils nous ont réservé les taxis , ils nous ont gardé notre grosse valise pendant nos escapades à Halong , Tam cot et Saigon .
Stayed 3 nights in Mar 2018
Verified review

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Amazing staff! We stayed there for one night and they were so kind and helpful. We left our luggages for someone to pick up on the same day but he forgot so no one contacted the hotel for 3 days (!) and yet the hotel kept our luggages the whole time! Thank you so much for that! Other then that don't expect to much, rooms were nice but as in every hotel in Hanoi - you can hear the noisy street very well (we stayed on the top floor in a room with a window). At midnight it stops as the police passes through the streets and asks for it. Hollway has a strong smell of unventilated place. Bathroom is small, but equipped and with hot water. Breakfast is served in the morning.
Verified review

8/10 Good

alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vieux quartier de Hanoi

À 10 minutes à pied de la station Long Bien ( autobus #17 de l’aéroport ) vous êtes prêt de tout pour pas cher et très bien! Petit déjeuner inclus!! Bon voyage!
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019