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32-inch flat-screen TV with cable channels
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi

Guest reviews

4.7 out of 5 Exceptional
999 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Restaurant
Laundry
Room service

Cleaning and safety practices

  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationThang Long Water Puppet Theatre2 min walk
Popular LocationHoan Kiem Lake3 min walk
Popular LocationNgoc Son Temple4 min walk
AirportHanoi (HAN-Noi Bai Intl.)23 min drive

Choose dates to view prices

  • Deluxe Twin Room

    5/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsDeluxe Twin Room
  • Premium Double Room, 1 Queen Bed

    5/5 guest room rating

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 3
    More detailsPremium Double Room, 1 Queen Bed
  • Junior Double Room, City View

    4.8/5 guest room rating

    Room amenities

    • 25 sq m
    • City view
    • Sleeps 3
    More detailsJunior Double Room, City View
  • Superior Twin Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsSuperior Twin Room, 2 Single Beds
  • Deluxe Double Room, 1 Queen Bed

    4.9/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 2
    More detailsDeluxe Double Room, 1 Queen Bed
  • Superior Double Room, 1 Queen Bed

    4.8/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsSuperior Double Room, 1 Queen Bed
  • Family Triple Room, City View

    3.9/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    More detailsFamily Triple Room, City View

About this area

Hanoi

In the city centre, Lavender Central Hotel & Spa is in Hanoi's Hoan Kiem neighbourhood, an area with great shopping. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and St. Joseph's Cathedral. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Guests love the hotel's central location.
Visit our Hanoi travel guide
View in a map
Popular Location

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk
  • Hoan Kiem Lake - 3 min walk
  • Ngoc Son Temple - 4 min walk
  • Hanoi Old City Gate - 8 min walk
  • St. Joseph's Cathedral - 11 min walk

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • AirportHanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • Where to eat
  • On-site dining venue – Serves breakfast.

About this property

Lavender Central Hotel & Spa

Romantic Hanoi hotel in Hoan Kiem, walk to Thang Long Water Puppet Theatre
Along with a restaurant, this smoke-free hotel has a coffee shop/café and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 25 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Minibars, room service (during limited hours) and free newspapers are among the other amenities available to guests.
Lavender Central Hotel & Spa offers 25 forms of air-conditioned accommodation with minibars and a safe. 32-inch Flat-screen televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Vietnamese

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 6:00 AM and 5:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for VND 350000.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: VND 450000.00 per vehicle (one-way)
  • Rollaway bed fee: VND 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Oriental Central Hotel Hanoi
Oriental Central Hotel
Oriental Central Hanoi
Oriental Central
Oriental Central Hotel
Lavender Central & Spa Hanoi
Lavender Central Hotel & Spa Hotel
Lavender Central Hotel & Spa Hanoi
Lavender Central Hotel & Spa Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Lavender Central Hotel & Spa and receive a full refund?
Yes, Lavender Central Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Lavender Central Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Lavender Central Hotel & Spa?
As of 23 Oct,2020, prices found for a 1-night stay for 2 adults at Lavender Central Hotel & Spa on 24 Oct,2020 start from SG$19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Lavender Central Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Lavender Central Hotel & Spa?
Self-parking is free at this property.
What time is check-in at Lavender Central Hotel & Spa?
Check-in is from 6:00 AM to 5:30 AM.
What time is check-out at Lavender Central Hotel & Spa?
Checkout is at noon.
Does Lavender Central Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 450000.00 per vehicle, one-way, applies.
Where is Lavender Central Hotel & Spa located?
Located in Hoan Kiem, this romantic hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Old City Gate and St. Joseph's Cathedral are also within 15 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 22 minutes.
4.7
Exceptional
5 - Excellent
788
4 - Good
178
3 - Okay
21
2 - Poor
5
1 - Terrible
7

4.8/5

Cleanliness

4.9/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service
A pleasant property. WiFi service needs to be attended to. Difficult to judge as the property was on the cusp of closing down due to the downturn associated with the Covid-19 pandemic.
Stayed 4 nights in Mar 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upset Travellers
We were unable to travel to Hanoi, we phoned Hotels.com who contacted the hotel to cancel our booking. The Oriental said they would get back to Hotels.com as they had to check with their Manager. We have heard nothing from Hotels.com. We also emailed the hotel explaining our situation & requested a reply. We did not get a reply to our email. Very disappointed with the Oriental.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was unbelievably friendly. Breakfast was great every morning and they provided plenty of filtered drinking water for us.
Stayed 3 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in the heart of Hanoi's Old Quarter...
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
The nicest stay we’ve had
This was one Of the nicest stay suites had traveling south east Asia. From start to finish the service and the friendliness of the staff was incredible. They always greeted you with a smile, offered to help with anything you might need and we’re always busy cleaning and making the hotel shine. The room and surrounding areas In the hotel were spotless. They serve a wide variety of things to eat at breakfast. I don’t think you could get a much better value for the money then this hotel. It was in a great location in old town But did not have the traffic noise from the street below. I most definitely would recommend this place to anyone traveling to old town Hanoi
Stayed 2 nights in Feb 2020

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