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Oriental Suites Hotel & Spa
4.0 star property

Upscale Art Deco hotel, walk to Hoan Kiem Lake

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Oriental Suites Hotel & Spa

Photo gallery for Oriental Suites Hotel & Spa

Terrace/patio
Point of interest
Minibar, in-room safe, soundproofing, iron/ironing board
Breakfast, lunch, dinner served; Vietnamese cuisine
Lobby

Overview of Oriental Suites Hotel & Spa

VIP Access
Reviews
9.4

Exceptional

Popular amenities

  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is S$66
Price available on 19/05/2024

Check out the area

Map
58 Hang Dao Str, Hoan Kiem District, Hanoi, 100000
  • Popular LocationViet Deli1 min walk
  • Popular LocationMẸT Vietnamese Restaurant & Vegetarian Met 21 min walk
  • Popular LocationTrứng Đánh Kem Hàng Đào1 min walk
  • Popular LocationLa Sa bar1 min walk

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

View all photos for Junior Suite, City View

City view

Junior Suite, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Separate bedroom
Rainfall showerhead
  • 34.9 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suites, big balcony

City view

Royal Suites, big balcony

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, Balcony

City view

Junior Room, Balcony

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Rainfall showerhead
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
LCD TV
Ceiling fan
Rainfall showerhead
Hairdryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Connecting Rooms, City View (Oriental)

City view

Family Suite, Connecting Rooms, City View (Oriental)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Ceiling fan
2 bedrooms
  • 55 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Twin Room

Highlights

Soundproofed
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Rainfall showerhead
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby sitting area
Hanoi Royal Palace Hotel 2
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9.8 out of 10, Exceptional, (1746)
The price is S$291
per night
24 Apr - 25 Apr
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About the area

Hanoi

Oriental Suites Hotel & Spa is located in Old Quarter, a neighbourhood in Hanoi, and is near a train station and on a lake. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include O Quan Chuong and St. Joseph's Cathedral of Hanoi. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Take the opportunity to explore the area for outdoor excitement like ecotours.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Thang Long Water Puppet Theatre - 4 min walk
  • Dong Xuan Market - 6 min walk
  • Hoan Kiem Lake - 7 min walk
  • O Quan Chuong - 8 min walk
  • Hanoi Opera House - 18 min walk

Getting around

  • Hanoi Long Bien Station - 11 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • King roti - 3 min walk
  • Bia Ả Đào - The Peachy Craft Beer Pub - 1 min walk
  • Balcony Beer - 1 min walk
  • Hoàng Thực - Hoa Quả Dầm - 3 min walk
  • Phở Sướng - 1 min walk

About this property

Oriental Suites Hotel & Spa

Upscale hotel near Thang Long Water Puppet Theatre
Located close to O Quan Chuong and Hoan Kiem Lake, Oriental Suites Hotel & Spa provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to aromatherapy, a massage or a body treatment at the on-site spa. The on-site Vietnamese cuisine restaurant, Romance, offers breakfast, brunch, lunch, dinner and children's meals. Free in-room WiFi and a hot tub are available to all guests.
Additional perks include:
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and a TV in reception
  • A front desk safe, smoke-free property and luggage storage
  • Tour/ticket information, a 24-hour front desk and concierge services
  • Guest reviews speak highly of the helpful staff and location
Room features
All guest rooms at Oriental Suites Hotel & Spa offer comforts, such as fireplaces and air conditioning, in addition to amenities, such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with hydromassage showers and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM–10 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Romance

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • On a lake

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • Art Deco architecture
  • Building
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 17

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 19 per room (one way)
  • Rollaway bed fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Early check-in is available for groups that reserve 5 rooms or more.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Property is also known as

Serenade Hanoi
Serenade Hotel
Serenade Hotel Hanoi
Oriental Suite Hotel Hanoi
Oriental Suite Hotel
Oriental Suite Hanoi
Oriental Suite
Oriental Suite Hotel Spa
Oriental Suites Hotel Spa
Oriental Suites & Spa Hanoi
Oriental Suites Hotel & Spa Hotel
Oriental Suites Hotel & Spa Hanoi
Oriental Suites Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Oriental Suites Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Oriental Suites Hotel & Spa?

As of 18 Apr,2024, prices found for a 1-night stay for 2 adults at Oriental Suites Hotel & Spa on 15 May,2024 start from S$70.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Oriental Suites Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Oriental Suites Hotel & Spa?

Checkout is at noon.

Does Oriental Suites Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 19 per room applies.

Where is Oriental Suites Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of Thang Long Water Puppet Theatre, Dong Xuan Market and Hoan Kiem Lake. O Quan Chuong and St. Joseph's Cathedral of Hanoi are also within 10 minutes. Hanoi Long Bien Station is 11 minutes by foot and Hanoi Railway Station is 20 minutes.

Oriental Suites Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 739 out of 1000 reviews" "
Rating 8 - Good. 208 out of 1000 reviews" "
Rating 6 - Okay. 31 out of 1000 reviews" "
Rating 4 - Poor. 13 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eugene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to many areas in the Old Quarter. Staff was very helpful answering questions and making sure we were getting the correct driver on our tours for safety reasons. Also gave great recommendations on restaurants, not tourist traps.
Stayed 3 nights in Mar 2024

10/10 Excellent

Vickie

Travelled with partner
Love this hotel and the staffs! The staffs are very attentive and courteous. The location is excellent for exploring Hanoi Old Town.
Stayed 3 nights in Mar 2024

10/10 Excellent

Shayne

Stayed 4 nights in Mar 2024

10/10 Excellent

HakLeng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliest staff and super welcoming
Stayed 2 nights in Mar 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and even helped us contact our tour people to verify our plans. The night market (Friday-Sunday) is right outside their doors so it’s easy to get to. The noise as not auditable from our room, allowing us to sleep peacefully.
Stayed 3 nights in Mar 2024

8/10 Good

Greg

Liked: Staff & service, amenities
Poor hot water in shower but otherwise good
Stayed 1 night in Feb 2024

10/10 Excellent

marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute perfect location near lake in the middle of OldTown. Great room. Great staff. Great spa. Great breakfast. Highly recommend.
Stayed 1 night in Jan 2024

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for a visit to Hanoi. Perfect location in the Old Quarter and a professional sweet staff to back it all up. Highly recommended.
Stayed 3 nights in Jan 2024

10/10 Excellent

Nancy, La Jolla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is ideally located and in a very walkable (albeit congested) area. We didn't even realize that the Saturday Night Market happens right in front of the hotel. The best part of this place is the staff. Every staff member greeted us coming and going, and provided any additional information we needed. We had a room with a balcony, which was lovely and spacious. I would not hesitate to stay here again.
Stayed 1 night in Jan 2024

8/10 Good

Raika

Stayed 1 night in Jan 2024