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Reviews

16 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Temple of Literature
    7 min walk
  • Popular Location
    Hanoi War Museum
    17 min walk
  • Popular Location
    Vietnam Military History Museum
    17 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    24 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Superior Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Deluxe Suite

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Hanoi

Located in Hanoi's Dong Da neighbourhood, Sao Mai Hotel is in the city centre and connected to the convention centre. Hanoi Old City Gate and Ho Chi Minh Mausoleum are notable landmarks, and travellers looking to shop may want to visit Lotte Center Hanoi and Dong Xuan Market. Train Street and Ho Tay Water Park are also worth visiting.

Visit our Hanoi travel guide
Popular Location

What's nearby

  • Temple of Literature - 7 min walk
  • One Pillar Pagoda - 16 min walk
  • Hanoi War Museum - 17 min walk
  • Ho Chi Minh Museum - 17 min walk
  • Vietnam Military History Museum - 17 min walk

Getting around

  • Hanoi Railway Station - 17 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • Where to eat
  • Windy Restaurant – Restaurant offering Vietnamese cuisine. Serves breakfast, lunch and dinner.

About this property

Sao Mai Hotel

Art Deco hotel connected to the convention centre in Hanoi with full-service spa
This hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a spa tub are on-site. All 50 rooms boast deep soaking bathtubs, and offer free WiFi and pillowtop beds. Free wired Internet and 24-hour room service are standard, as are plasma TVs with cable channels.
Sao Mai Hotel offers 50 forms of air-conditioned accommodation with minibars and a safe. Beds feature pillowtop mattresses. Plasma televisions come with cable channels. Bathrooms include a bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and designer toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a spa tub and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Windy Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6 AM–9 AM: VND 145000 for adults and VND 100000 for children
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Bike hire
Full-service spa
Sauna
Hot tub

Family friendly

Dry-cleaning service
Snack bar/deli

Conveniences

Banquet hall
Lift
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Business services

24-hour business centre
1 meeting room
Computer station
Conference centre (1614 square feet of space)

Outdoors

Terrace

Spa

Body treatments
Body wraps
Facials
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Sauna
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking

More

TV in reception

Room amenities

Bedroom

Air conditioning
Pillow-top mattress

Bathroom

Bathrobes
bathtub or shower
Bidet
Deep-soaking bathtub
Designer toiletries

Entertainment

TV channels
plasma TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Iron/ironing board (on request)
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2 PM - midnight
Early check-in subject to availability
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

  • Airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: VND 200000 per stay for guests aged under 40 years old staying between 18 June and 31 July

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 145000 for adults and VND 100000 for children (approximately)
  • Airport shuttle fee: VND 420000 per vehicle (one way)
  • Early check-in fee: VND 500000 (subject to availability)
  • Late check-out fee: VND 500000 (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Couples wishing to share a room must provide proof of marriage. Guests must transfer via airport shuttle to the property. Guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.

Property is also known as

  • Windy Hotel Hanoi
  • Sao Mai Hotel Hanoi
  • Windy Hanoi
  • Sao Mai Hanoi
  • Sao Mai Hotel Hotel
  • Sao Mai Hotel Hanoi
  • Sao Mai Hotel Hotel Hanoi
2.8

Guest rating

5 - Excellent
2
4 - Good
4
3 - Okay
2
2 - Mediocre
5
1 - Poor
3
3.2
Cleanliness
2.9
Service and Staff
2.0
Amenities
2.9
Property condition

2/5

  • Disliked: Staff & service, property conditions & facilities

3/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities, room comfort

Hotel for traveller with Low Budget.

Hotel is old. Front desk service is good.

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

My guest is very happy with all the services of this Hotel. All the staff had given very very fantastic service. Help to client to get car..provided them Indian food.

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Friendly helpful staff, well-located hotel

This oddly named hotel is a good deal; not particularly schmanzy, but not too tattered. It sits on a busy, narrow side street that provides a mesmerizing glimpse of daily life. The staff are very friendly and helpful -- one of the front desk workers crossed the street with me to help translate my interaction with a tailor. They also arranged taxis and other services with a smile. The staff upgraded us to a room with a balcony on our return visit. The only complaint was one of the rooms we stayed in smelled a bit mildewy, which we realized later was coming from the a.c. unit that needed cleaning.

3/5

  • Liked: Cleanliness, room comfort

An experience not to remember

I used to travel to Hanoi few times in a year for business and normally I'll stay at a few different hotels to try different services at different facilities. Unfortunately, this is an experience not to remember for me. I stayed for 4 days at deluxe room, the check-in was smooth, the room was clean and very spacious; equips with safety deposit box, flat screen TV, minibars and many other other things expected from a 4 stars hotel. I can feel the room is aging as some of the furniture was dilapidated due poor maintenance, perhaps. Bad experience in the shower room due to low-pressure hot water supply and it was spring time. In room WiFi was faulty, even after few complaints it remains the same. Too bad as my work is very dependent to WiFi connection. As for the staff, I felt their hospitality were below average even if I compare them to the 2 stars hotels. Location wise, this hotel located at walking distance from a few attractions like Temple of Literature, flag tower, Ho Chi Minh Mausoleum etc. For budget traveler, there are many other choices nearby and personally, this a bad alternative.

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