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Pool
Pillow top beds, minibar, in-room safe, desk
Pillow top beds, minibar, in-room safe, desk
Plasma TV
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationVietnam National Museum of Fine Arts10 min walk
    Popular LocationFlag Tower of Hanoi16 min walk
    Popular LocationHo Chi Minh Museum17 min walk
    AirportHanoi (HAN-Noi Bai Intl.)24 min drive

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  • Superior Room

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsSuperior Room
  • Deluxe Room

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsDeluxe Room
  • Deluxe Suite

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Suite
  • Suite

    Room amenities

    • 50 sq m
    • Sleeps 3
    More detailsSuite

About this area

Hanoi

Located in Dong Da neighbourhood, Sao Mai Hotel is connected to a shopping centre. Ho Chi Minh Mausoleum and Hanoi Old City Gate are notable landmarks, and travellers looking to shop may want to visit Lotte Center Hanoi and Dong Xuan Market. Train Street and Ho Tay Water Park are also worth visiting.
Visit our Hanoi travel guide
View in a map
Popular Location

What's nearby

  • Vietnam National Museum of Fine Arts - 10 min walk
  • Flag Tower of Hanoi - 16 min walk
  • Ho Chi Minh Mausoleum - 17 min walk
  • Ho Chi Minh Museum - 17 min walk
  • Imperial Citadel of Thang Long - 18 min walk

Getting around

  • Hanoi Railway Station - 17 min walk
  • AirportHanoi (HAN-Noi Bai Intl.) - 24 min drive

Restaurants

  • Where to eat
  • Windy Restaurant – Restaurant offering Vietnamese cuisine. Serves breakfast, lunch and dinner.

About this property

Sao Mai Hotel

Art Deco hotel connected to the convention centre in Hanoi with full-service spa
This hotel features a full-service spa, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a spa tub are on-site. All 50 rooms boast deep soaking bathtubs, and offer free WiFi and pillowtop beds. Free wired Internet and 24-hour room service are standard, as are plasma TVs with cable channels.
Sao Mai Hotel offers 50 forms of accommodation with minibars and a safe. Beds feature pillowtop mattresses. Plasma televisions come with cable channels.

Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and designer toiletries. This Hanoi hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Windy Spa. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–9 AM: VND 145000 for adults and VND 100000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Full-service spa
  • Sauna
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Vietnamese

Business services

  • 24-hour business centre
  • 1 meeting room
  • Computer station
  • Conference centre (1614 square feet of space)

Outdoors

  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2 PM and midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: VND 200000 per stay for guests aged under 40 years old staying between 18 June and 31 July

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 145000 for adults and VND 100000 for children (approximately)
  • Airport shuttle fee: VND 420000 per vehicle (one way)
  • Early check-in fee: VND 500000 (subject to availability)
  • Late check-out fee: VND 500000 (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Guests must transfer via airport shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Windy Hotel Hanoi
Sao Mai Hotel Hanoi
Windy Hanoi
Sao Mai Hanoi
Sao Mai Hotel Hotel
Sao Mai Hotel Hanoi
Sao Mai Hotel Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Sao Mai Hotel and receive a full refund?
Yes, Sao Mai Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sao Mai Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sao Mai Hotel?
As of 25 Sep,2020, prices found for a 1-night stay for 2 adults at Sao Mai Hotel on 26 Sep,2020 start from SG$48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sao Mai Hotel pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Sao Mai Hotel?
Check-in is from 2 PM to midnight. Early check-in is available for a fee of VND 500000 (subject to availability).
What time is check-out at Sao Mai Hotel?
Checkout is at noon. Late checkout is available for VND 500000 (subject to availability).
Does Sao Mai Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 420000 per vehicle, one way, applies.
Where is Sao Mai Hotel located?
Located in Dong Da, this spa hotel is within 1 mile (2 km) of Vietnam National Museum of Fine Arts, Ho Chi Minh Mausoleum and Temple of Literature. One Pillar Pagoda and Ho Chi Minh Museum are also within 1 mile (2 km). Hanoi Railway Station is 17 minutes by foot.
2.8
16 reviews
5 - Excellent
2
4 - Good
4
3 - Okay
2
2 - Poor
5
1 - Terrible
3

3.2/5

Cleanliness

2.9/5

Staff & service

2.0/5

Amenities

2.9/5

Property conditions & facilities

2/5 Poor

Sad face IconDisliked: Staff & service, property conditions & facilities

3/5 Okay

Happy face iconLiked: Staff & service
Sad face IconDisliked: Property conditions & facilities, room comfort
Hotel for traveller with Low Budget.
Hotel is old. Front desk service is good.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
My guest is very happy with all the services of this Hotel. All the staff had given very very fantastic service. Help to client to get car..provided them Indian food.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Friendly helpful staff, well-located hotel
This oddly named hotel is a good deal; not particularly schmanzy, but not too tattered. It sits on a busy, narrow side street that provides a mesmerizing glimpse of daily life. The staff are very friendly and helpful -- one of the front desk workers crossed the street with me to help translate my interaction with a tailor. They also arranged taxis and other services with a smile. The staff upgraded us to a room with a balcony on our return visit. The only complaint was one of the rooms we stayed in smelled a bit mildewy, which we realized later was coming from the a.c. unit that needed cleaning.

3/5 Okay

Happy face iconLiked: Cleanliness, room comfort
An experience not to remember
I used to travel to Hanoi few times in a year for business and normally I'll stay at a few different hotels to try different services at different facilities. Unfortunately, this is an experience not to remember for me. I stayed for 4 days at deluxe room, the check-in was smooth, the room was clean and very spacious; equips with safety deposit box, flat screen TV, minibars and many other other things expected from a 4 stars hotel. I can feel the room is aging as some of the furniture was dilapidated due poor maintenance, perhaps. Bad experience in the shower room due to low-pressure hot water supply and it was spring time. In room WiFi was faulty, even after few complaints it remains the same. Too bad as my work is very dependent to WiFi connection. As for the staff, I felt their hospitality were below average even if I compare them to the 2 stars hotels. Location wise, this hotel located at walking distance from a few attractions like Temple of Literature, flag tower, Ho Chi Minh Mausoleum etc. For budget traveler, there are many other choices nearby and personally, this a bad alternative.

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